---
description: Learn more about Unleashed price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Unleashed Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Inventory Management Software](/directory/30006/inventory-management/software) > [Unleashed](/software/126644/unleashed)

# Unleashed

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> Unleashed automates inventory, stock control, purchase orders, production, and sales processing to streamline operations.
> 
> Verdict: Rated **4.4/5** by 285 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Unleashed?

Unleashed is used by manufacturers, wholesalers, distributors, retailers, food and beverage companies, breweries, coffee roasters, distilleries, and eCommerce businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 285 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fonn
- **Location**: Colchester, UK
- **Founded**: 1996

## Commercial Context

- **Starting Price**: USD 399.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Plans start from $366 USD equivalent per month, based on an annual payment.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, New Zealand, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- Access Controls/Permissions
- Alerts/Notifications
- BOM Creation
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Bill of Materials
- Billing & Invoicing
- Bills of Material
- CRM
- Cask Management
- Catalog Management
- Channel Management
- Compliance Management
- Cost Tracking
- Data Import/Export
- Delivery Management
- Demand Forecasting
- Distribution Management
- Forecasting
- Inventory Control
- Inventory Management
- Inventory Tracking
- Item Management
- Multi-Location
- Order Fulfillment
- Order Management
- Order Tracking
- Product Identification
- Production Management
- Production Tracking
- Purchase Order Management
- Quotes/Estimates
- Real-Time Data
- Recipe Management
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Returns Management
- Sales Forecasting
- Sales Order Management
- Serial Number Tracking
- Shipping Management
- Sourcing Management
- Supplier Management
- Supply Chain Management
- Third-Party Integrations
- Warehouse Management
- eCommerce Management

## Integrations (25 total)

- Access Financials
- Access Mintsoft
- Adobe Commerce
- BigCommerce
- Crossfire
- GMDH Streamline
- GeoOp
- Hike
- Prospect CRM
- QuickBooks Online
- QuickBooks Online Advanced
- SPS Commerce
- Shiptheory
- Shopify
- Squarespace

... and 10 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Inventory Management Software](https://www.capterra.com.au/directory/30006/inventory-management/software)

## Related Categories

- [Inventory Management Software](https://www.capterra.com.au/directory/30006/inventory-management/software)
- [Barcode Generator Software](https://www.capterra.com.au/directory/10051/barcoding/software)
- [Multi-Channel eCommerce Software](https://www.capterra.com.au/directory/31281/multi-channel-ecommerce/software)
- [Supply Chain Management Software](https://www.capterra.com.au/directory/4/supply-chain-management/software)
- [Distribution Software](https://www.capterra.com.au/directory/30079/distribution/software)

## Alternatives

1. [NetSuite](https://www.capterra.com.au/software/135757/netsuite) — 4.2/5 (2052 reviews)
2. [Sortly](https://www.capterra.com.au/software/169199/sortly-pro) — 4.5/5 (953 reviews)
3. [Fishbowl](https://www.capterra.com.au/software/123794/fishbowl) — 4.2/5 (1124 reviews)
4. [Odoo](https://www.capterra.com.au/software/135618/odoo) — 4.2/5 (1314 reviews)
5. [QuickBooks Enterprise](https://www.capterra.com.au/software/46497/quickbooks-enterprise) — 4.5/5 (20659 reviews)

## Reviews

### "Do not implement" — 1.0/5

> **Sara** | *9 July 2026* | Mining & Metals | Recommendation rating: 0.0/10
> 
> **Pros**: The software has served our business at a basic level and has enabled us to manage our inventory, purchasing and sales processes. It is relatively easy to use, and once implemented, the day-to-day functions are straightforward. The primary reason we have remained with Unleashed for the past three years has not been because it has exceeded our expectations, but because of the significant time and resources required to implement and migrate to a new inventory management system.
> 
> **Cons**: The biggest disappointment has been the customer support. Response times regularly stretched to one to two weeks, which is simply unacceptable for business-critical software. On multiple occasions, the solution offered was to upgrade to a paid "Customer Success" plan rather than addressing the lack of timely support. We also experienced ongoing issues with the Production module, particularly around BOMs and assemblies, where automation was unreliable and often required manual intervention or workarounds. To make matters worse, our monthly subscription was increased by $100 without any prior notification or authorisation. Eight days after requesting an explanation, we were advised that the Production module we had been using for three years had become an additional paid feature. Poor communication, slow support and unexpected pricing changes have ultimately led us to make the decision to migrate to another inventory management system.
> 
> We have used Unleashed for approximately three years. The software itself is relatively easy to use and has suited our day-to-day inventory requirements reasonably well.&#10;&#10;Unfortunately, the customer support has been consistently disappointing. On numerous occasions we have waited up to two weeks for responses to support requests, which is simply unacceptable when you rely on the system to operate your business. Rather than resolving these service issues, the response was to suggest we pay an additional $100 per month for their "Customer Success" plan.&#10;&#10;After putting up with suboptimal support for three years, I was extremely disappointed to discover that our monthly subscription had been increased by $100 without any prior notification or authorisation. Eight days after submitting a request for an explanation, I was finally advised that the Production module we had been using for the past three years was now considered an additional paid feature. At no point were we notified of this change before the increased direct debit was taken.&#10;&#10;Software pricing can change, and I understand businesses need to review their products. However, increasing a customer's direct debit without clear prior communication or authorisation is not acceptable. Combined with the ongoing poor support experience, this has significantly eroded our confidence in the platform.&#10;&#10;The software itself is good, but customer service, communication and transparency have fallen well short of the standard we expect from a business-critical software provider.

-----

### "Not perfect, but great" — 4.0/5

> **Theekapat Charnvitayapong** | *6 June 2025* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: B2B portal is a very useful feature, which is the main reason we chose Unleashed for our business as a multi-location restaurant.
> 
> **Cons**: I find barcode scanning lacking. I think an inventory management system should have a better barcode scanning system to help manage inventory.
> 
> As per the title I gave this review, Unleashed has been a good investment to manage my company's inventory, and we're looking forward to implement and utilise many more features in the nearly future.

-----

### "Unleash was good" — 3.0/5

> **Marcus** | *31 January 2025* | Railroad Manufacture | Recommendation rating: 5.0/10
> 
> **Pros**: It was really easy to use and understand
> 
> **Cons**: The product area had pictures on the front page so they were easy to indentify
> 
> It was good but didn’t work well with our accounting system

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### "Sleek and Modern" — 4.0/5

> **Anthony** | *12 September 2018* | Wholesale | Recommendation rating: 8.0/10
> 
> **Pros**: Simple and easy to navigate, use is a breeze.
> 
> **Cons**: It was missing some tools but the last update has added some new tools and features.

-----

### "Comprehensive Inventory Management Solution" — 5.0/5

> **Drew** | *5 January 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Robust inventory management with real-time updates.&#10;Easy to use and well-structured interface.&#10;Excellent reporting tools for data-driven decisions.
> 
> **Cons**: Pricing could be more competitive for smaller businesses.&#10;Occasional syncing issues with third-party integrations
> 
> Unleashed has significantly streamlined our inventory processes and improved operational efficiency. While there are minor areas for improvement, it’s a powerful and reliable tool overall.

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