uAttend

uAttend

by Workwell Technologies

Who Uses uAttend?

Affordable price plans for businesses of all sizes, with rates starting at $20. This includes 7 days a week of customer support & technical assistance, software upgrades and lifetime product warranty.

What Is uAttend?

The uAttend Time and Attendance System streamlines workforce management by tracking employee hours easily and efficiently with ultramodern time clocks and powerful cloud technology. Fingerprint, swipe card, and face recognition punches are captured instantly in your cloud account. View and approve start time, break, lunch, and end time hours from any internet connected device 24/7. Receive OT alerts in real time, run reports, export payroll direct to your preferred provider and so much more.

uAttend Details

Workwell Technologies

https://workwelltech.com

Founded 2005

uAttend Cost Overview

uAttend does not have a free version and does not offer a free trial. uAttend paid version starts at USD 20.00/month.

Starting Price

USD 20.00/month

Free Version

No

Free Trial

No

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

Business Hours

uAttend Features

Attendance Tracking Software
Calendar Management
Employee Scheduling
FMLA Tracking
Overtime Calculation
Reporting/Analytics
Self Service Portal
Time Tracking
Biometric Recognition
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Timesheet Management
Vacation/Leave Tracking
Workstation Tracking

uAttend Reviews

Showing 5 of 366 reviews

Overall
4.6/5
Ease of Use
4.5/5
Customer Service
4.8/5
Features
4.4/5
Value for Money
4.6/5
Keenan C.
Accountant
Real Estate, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/08/2018

"Time Tracking Made Easy"

Comments: Using uAttend has helped us keep track of our employees' arrival and departure times. It serves as a great accountability tool. It makes entering payroll very easy because it calculates the hours for you.

Pros: Enables employees to clock in using a code, fingerprint, or smartphone which is great for remote and field employees. It shows who is in and out. The reports are very helpful and informative, too.

Cons: The setup can be confusing and time-consuming. That's the main issue I've had with it.

Vendor Response

by WorkWell Technologies on 31/08/2018

Hi Keenan,
Thank you for taking the time to leave a review. We're so happy to hear that you are taking advantage of the robust reporting features available with your uAttend Time Clock.
We strive to create the best user experience possible and greatly appreciate your feedback! We hope you'll take advantage of the new intuitive self-guided setup wizard that helps you get up and running quickly and easily. Within seconds you will add your overtime, break, lunch rules and more.
If you ever need anything in the future, please do not hesitate to reach out.
Warmly,
The uAttend Team
Text: (760) 278-6623
Call: (800) 518-8925
Email: [email protected]

  • Reviewer Source 
  • Reviewed on 29/08/2018
Campbell K.
COO
Consumer Services, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/09/2019

"Great product and service"

Comments: Its been wonderful! We have multiple locations and they all link in together to make employee tracking easier and the since its cloud based its very handy rather than using a software that's only available on one computer. I would recommend uattend to anyone!

Pros: Very easy to use for training employees and they understand it easily. We love the app and the features within the system as well. The reporting and ease of use is great! I used the online chat the other day and it was very easy, quick and we were able to make adjustments to my account quickly. Very helpful!

Cons: Wish sending automatic reports was easier. We're a small business so we don't' have a major IT department to link everything in order to get automatic reports where as we can with other software we use. We're unable to get automatic reporting set up unfortunately. It is offered but its not as easy as quickbooks etc.

  • Reviewer Source 
  • Reviewed on 12/09/2019
Heather S.
Director of Practice Operations and Development
Hospital & Health Care, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 14/05/2020

"Effective but Bare Bones"

Comments: Overall I like this product enough to keep using it. You do have to be very computer literate to accomplish complicated tasks.

Pros: Inexpensive and generally good customer service.

Cons: Interface is not intuitive. Too much bouncing around to different areas to accomplish simple tasks

  • Reviewer Source 
  • Reviewed on 14/05/2020
Philip H.
Manager
Furniture, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 10/09/2018

"Passable, but has significant drawbacks"

Pros: The software is passable for clocking in and out of work for employees, though sometimes it seems to have trouble connecting to the network. Usually unplugging the unit and plugging it back in fixes the problem. Having an app component allows employees to check their hours, which is a nice feature, but doesn't solve some of the larger issues with the software

Cons: There is an overall problem with visibility for the user. With a physical timecard with printed times you can easily see your information, and immediately identify problems or discrepancies (like if you forgot to clock in). With Uattend it is difficult to track those, or to know that you made a mistake in the first place. Usually problems aren't discovered until it comes time to do payroll and by then no one remembers their precise hours for a day two weeks ago. Another problem is that there is lag between physically punching in and out and the app displaying your status so, as an employee, you cant tell whether you clocked in or out without using your card, which in turn, clocks you either in or out. You are then locked out for 1 minute. As an administrator, there is not an obvious method for aligning timecard summaries and reports to your pay periods. Within the interface there is not much in the way of guidance as to the features and different ways to interact with and use the collected data.

Vendor Response

by WorkWell Technologies on 12/09/2018

Hi Philip,
Thank you for the review! It's great to hear you appreciate the value of the uAttend app. The cloud connection reflects all punches in real time, so simply log into your cloud portal to view all time card data from your dashboard. You may benefit from utilizing the Missed Punch widget, which displays all missed punches for the current pay period. Also, the smartphone app can display the timecard without punching in or out. If you have a 6xxx series clock, employees can view their current punch status right from the clock by pushing the checkmark key and authenticating. There is an option to show last punch info. Our customer service team is available 7 days a week and they would be more than happy to walk you through any of these features so don't hesitate to reach out.
Warmly,
The uAttend Team
Text: (760) 278-6623
Call: (800) 518-8925
Email: [email protected]

  • Reviewer Source 
  • Reviewed on 10/09/2018
Rafat S.
Corporate Communications Manager
Legal Services, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 31/03/2020

"Able attendance software which does it's job well"

Comments: It performed well where it counts. There weren't any discrepancies between the management and the employees when it came down to attendance management.

Pros: It's efficient where it counts. The timing and response for the fingerprint biometrics are quite dependable. It integrates well with the accounting and performance management software.

Cons: There isn't much negative here. It can be a little tough to set-up and adopt (initially) as pointed by the administrative department.

  • Reviewer Source 
  • Reviewed on 31/03/2020