---
description: Learn more about Scan123 price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Scan123 Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/30063/document-management/software) > [Scan123](/software/126440/scan123)

# Scan123

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> Simple and cost-effective document management for businesses. Reduce costs and make your employees more productive.
> 
> Verdict: Rated **4.5/5** by 62 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Scan123?

Auto Dealers, Finance Companies, Home Care

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 62 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Scan123
- **Founded**: 1996

## Commercial Context

- **Starting Price**: USD 379.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Access Controls/Permissions
- Archiving & Retention
- Collaboration Tools
- Document Capture
- Document Classification
- Document Management
- Document Storage
- File Sharing
- For Automotive Dealerships
- Full Text Search
- Service Department

## Support Options

- Chat

## Category

- [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software)

## Related Categories

- [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software)
- [Car Dealer Software](https://www.capterra.com.au/directory/20005/auto-dealer/software)

## Alternatives

1. [Google Docs](https://www.capterra.com.au/software/160756/google-docs) — 4.7/5 (28798 reviews)
2. [Google Drive](https://www.capterra.com.au/software/161425/drive) — 4.8/5 (28427 reviews)
3. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17483 reviews)
4. [OneDrive](https://www.capterra.com.au/software/161304/onedrive) — 4.5/5 (12623 reviews)
5. [Microsoft Word](https://www.capterra.com.au/software/1010319/microsoft-word) — 4.7/5 (2783 reviews)

## Reviews

### "Scan123 is the way to go" — 5.0/5

> **Peter** | *10 October 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to implement and very versatile to use for our needs.
> 
> **Cons**: I like all the features, it might be good to allow the end user an option to input their own documents at some time in the future
> 
> We are getting ready to recommend Scan123 to our peers in our industry as it will simplify the hiring of employees and onboarding of new clients.

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### "Scan123-USER BEWARE\!\!" — 1.0/5

> **Wida** | *6 April 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: The interface and work flow, and some of the "sold" features that were never were able to use.
> 
> **Cons**: They fell short on their onboarding and technical support. We were never able to utilize their platform as we were "ghosted" on our inquiries. Read the FINE PRINT
> 
> Their Sales Team was great, BUT their Onboarding, Technical and especially Billing was terrible. We left tons of messages and email to no avail.

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### "Great product. Saves time and space\!" — 5.0/5

> **Jes** | *14 November 2024* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. Efficient. Cost effective. Can be used with any DMS. Saves space since we can shred a lot of documents immediately, instead of storing them for years.
> 
> **Cons**: I'd like to be able to create my own cabinets, but other than that, I really can't complain. :)
> 
> Easy to use. Rarely has glitches or technical problems. Easy to find things. I don't know how we survived without it\!

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### "Positive interaction with the Scan 123" — 5.0/5

> **Dawn** | *28 August 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I like the security and ease of use for our caregivers and clients.
> 
> **Cons**: I would like to be able to see the actual ticket after I submit it. Not Just the ticket number.
> 
> My overall experience with Scan 123 has ben extremely positive. I am especially pleased with Rosie Perikul, Customer Success Coach. She is very responsive and professional.

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### "Exceptionally Easy to Deploy and Use" — 5.0/5

> **Michael** | *21 October 2025* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Configuration from start to finish is very quick, and the system is easy to use, making end-user training simple and efficient.
> 
> **Cons**: The search functionality could use improvement — the ability to search for and retrieve a list of multiple documents should be a basic feature.
> 
> Almost a perfect experience\! The system does exactly what it promises. Onboarding new users and setting up scanners is simple, and document performance is smooth and reliable. I especially love the built-in audit and security features. Highly recommend this solution — a must-have for any automotive dealership\!

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## Links

- [View on Capterra](https://www.capterra.com.au/software/126440/scan123)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/126440/Scan123/> |
| en-AE | <https://www.capterra.ae/software/126440/scan123> |
| en-AU | <https://www.capterra.com.au/software/126440/scan123> |
| en-CA | <https://www.capterra.ca/software/126440/scan123> |
| en-GB | <https://www.capterra.co.uk/software/126440/scan123> |
| en-IE | <https://www.capterra.ie/software/126440/scan123> |
| en-IL | <https://www.capterra.co.il/software/126440/scan123> |
| en-IN | <https://www.capterra.in/software/126440/scan123> |
| en-NZ | <https://www.capterra.co.nz/software/126440/scan123> |
| en-SG | <https://www.capterra.com.sg/software/126440/scan123> |
| en-ZA | <https://www.capterra.co.za/software/126440/scan123> |
| fr | <https://www.capterra.fr/software/126440/scan123> |
| fr-BE | <https://fr.capterra.be/software/126440/scan123> |
| fr-CA | <https://fr.capterra.ca/software/126440/scan123> |
| fr-LU | <https://www.capterra.lu/software/126440/scan123> |

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