Who Uses Tall Emu CRM?

Business of all sizes and suitable for all industry types and business Models. Business that need to keep data safe (in Australia), specially good for high volume and complex businesses.

What Is Tall Emu CRM?

Welcome to an Australian built and supported CRM, that is easy to use, customise and integrates to loads of systems you use here in Australia including your accounting software like XERO, MYOB and EXO.

Share data across your business from one system including contacts, notes, calendar & tasks. Nurture and report on marketing, leads and sales activity. Have your Website leads, Phone calls or sales drop automatically into your CRM.

Tall Emu CRM Details

Tall Emu

http://www.tallemucrm.com

Founded 2003

Tall Emu CRM Cost Overview

Tall Emu CRM has a free version and offers a free trial. Tall Emu CRM paid version starts at USD 29.00/month.

Starting Price

USD 29.00/month
See pricing details

Pricing Details

There might be additional costs for customization & on going support

Free Version

Yes

Free Trial

Deployment

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Tall Emu CRM Features

CRM Software
Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Generation
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes/Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Contact Database
Contact Import/Export
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search/Filter
Segmentation
Shared Contacts
Campaign Management
Interaction Tracking
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking
Automated Quoting
Catalog Management
Client Portal
Contact Management
Customisable Branding
Discount Management
Pricing Management
Product Configurator

Tall Emu CRM Reviews

Showing 5 of 14 reviews

Overall
4.5/5
Ease of Use
4.6/5
Customer Service
4.6/5
Features
4.7/5
Value for Money
4.8/5
Steve B.
General Manager
Construction, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/06/2019

"Dead Set Legends "

Comments: Indescribable! Do yourself a favour

Pros: Speed and efficiency within my business!

Cons: That I didn't find it years earlier! I cant fault it

  • Reviewer Source 
  • Reviewed on 28/06/2019
Amit S.
IT Administration
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/04/2018

"Tall Emu CRM has increased our productivity and workflow in our office."

Comments: Greatly increased office productivity.

Pros: Tall Emu has an intuitive interface that helps increase office productivity. CTI integration works well and is great to track any inbound/outbound call made within the business. Field customization allows the exporting functionality to produce diverse reporting based on your requirements. It's streamlined nature allows users to easily identify customer/job details from the initial point of contact through to its opportunity and final project phases. We were able to replicate our manual quoting procedure into the CRM allowing us to reach our customers quicker then in the past as well as having a central area for each opportunity to easily identify every piece of communication and multimedia relating to the each individual project. A overall great tool for a small business such as ours that I would highly recommend.

Cons: As of now it works as intended so I cannot fault it. The only thing I would change is allowing it to autorefresh to see new activity instead of having to change tabs and back again. This is not really that much of an issue.

  • Reviewer Source 
  • Reviewed on 07/04/2018
John N.
Managing Director
Wholesale, 13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 24/06/2020

"Easy to use out of the box"

Comments: Good experience - without wanting to sound too jingoistic fantastic to have an Australian product of this quality in the market at a price that is accessible for small business.

Pros: Ease of use/implementation - if you have used CRM systems before and especially if you understand the taxonomy of your sales process/cycle this product is incredibly easy to get a handle on and doesn't require extensive training or long implementation period. Ability to use on the move and integration with 3rd party applications is also really good. Little cool features like importing your clients logo when you include a website in their profile, map function.

Cons: nothing is perfect but a lot of the opportunities we noticed for improvement look to be in the development pipeline - albeit with a small group of users who have tested it for us so far there are not major issues.

  • Reviewer Source 
  • Reviewed on 24/06/2020
Cameron C.
Business Development Manager
  • Overall Rating
    1/5
  • Ease of Use
    1/5
  • Features & Functionality
    Unrated
  • Customer Support
    2/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 25/11/2015

"Considering Tall Emu CRM Software?"

Comments: What we liked. The CRM functionality of this program includes most of the basics, this program began its life as a reasonable CRM, development towards intended ERP functionality has however rendered it unstable. Sales Reporting is quite flexible and any data recorded can usually be transformed into intuitive and helpful reports. Beware, without a savvy IT person in house to develop these they can be quite expensive to outsource to TE Support. What we disliked. Integrating CRM Software into a business's sales and admin processes is always a challenge. Heavily advertised as the CRM solution that can connect to everything - it can connect but the workflow limitations and intermittent freezing of the program leave a lot to be desired. Don't do what we did and trust - we went by their word that Tall Emu integration and connection with MYOB was something they did well.... sadly this was not so and to date they have not yet delivered a stable solution to this. The support team is quite cordial although if you are not on a costly support plan you will likely receive an invoice following your support phone call. The attitude can be a little defensive and you'll be asked to replicate the problem on-screen with their support personnel remotely watching before they take you seriously. This is time consuming and frustrating for staff ..the glitches aren't usually their fault! In perspective... client experiences and feedback will make good software excellent. On the flipside software vendors who release under-developed software often unfairly utilise the client(at their expense) to develop their products. It has been a time consuming and costly exercise for our company including the cost of stress leave for some of our staff. Consider one proven ERP system to remove the inefficiencies in the transfer of data between CRM-Accounting systems. Tips for those considering Tall Emu CRM. Check at least 3 references of prior installs that integrate Tall Emu CRM Systems with other accounting software. If you do decide on Tall Emu, submit a water tight brief after gaining an intimate knowledge of what you need it to do and what success will look like. Negotiate an implementation payment plan retaining 30-40% of roll-out costs until the scope has been met and the software is functioning efficiently.

  • Reviewer Source 
  • Reviewed on 25/11/2015
Neil K.
Managing Director
Facilities Services, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/05/2020

"Highly Flexible and intuitive CRM Tool For XERO - supported by a creative and customer driven TEam"

Comments: Exceptional!!! I browsed through the marketplace a lot, tested a few products, needed a break as I didn’t find what I wanted - then came across Tall Emu, and thought, that’s home made, Sydney based, why not keeping the local business supported - and here we are! From the first minute I have been looked after (noting we are a small firm), I received all support I needed to make up my decision. No one pressed me with tight deadlines, such as ‘your trial is running out!’ - I got the time I needed. And I guess, that’s exactly what drove my decision to go with TE - the unlimited customer support and guidance from the get go. Now being in the game, using TE as the main platform for the day-2-day business, [SENSITIVE CONTENT HIDDEN] and his team is always on guard, assisting with any (even stupid) questions, and get us sorted. Well done TEam - keep going!

Pros: Super easy to use, fast access to required data and information, great filter and search functions (comparable to an Excel Table using Filters), all under one roof (tasks, emails, notes, schedules, etc)

Cons: Not really much, as the minor glitches I found have been quick ironed out by the supportive Team under the professional lead of [SENSITIVE CONTENT HIDDEN]

  • Reviewer Source 
  • Reviewed on 07/05/2020