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What Is Tall Emu CRM?

Tall Emu CRM works with MYOB and Xero; and is the only sales and operations system you will need to manage your customers, stock, orders, and fulfilment.

Developed for businesses in Australia and New Zealand, Tall Emu CRM has powerful features that make it more like a mini-ERP, but without the price tag.

Fast growth often leads to more silos, more double-handling, more apps, more frustration.

Tall Emu syncs and centralises your whole business from sales, to stock, to shipping and service.

Who Uses Tall Emu CRM?

Ideal for small to medium businesses that make, sell or distribute physical goods, or that need to manage leads and customers. Growing businesses needing to streamline operations and processes.

Where can Tall Emu CRM be deployed?


About the vendor

  • Tall Emu
  • Founded in 2003

Tall Emu CRM support

  • Chat

Countries available

Australia, New Zealand



Tall Emu CRM pricing

Starting Price:

  • Yes, has free trial
  • No free version

Tall Emu CRM does not have a free version but does offer a free trial. Tall Emu CRM paid version starts at $65.00/month.

About the vendor

  • Tall Emu
  • Founded in 2003

Tall Emu CRM support

  • Chat

Countries available

Australia, New Zealand



Tall Emu CRM videos and images

Tall Emu CRM Software - Outlook Intergration
Tall Emu CRM Software - Track Calls
Tall Emu CRM Software - company screen
Tall Emu CRM Software - Google Maps & Calendar
Tall Emu CRM Software - Kanban
View 6 more
Tall Emu CRM video
Tall Emu CRM Software - Outlook Intergration
Tall Emu CRM Software - Track Calls
Tall Emu CRM Software - company screen
Tall Emu CRM Software - Google Maps & Calendar
Tall Emu CRM Software - Kanban

Features of Tall Emu CRM

  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Automated Quoting
  • Backorder Management
  • Barcode/Ticket Scanning
  • Batch Processing
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Cataloguing/Categorisation
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customisable Branding
  • Customisable Invoices
  • Customizable Fields
  • Data Import/Export
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Enterprise Asset Management
  • Estimating
  • Financial Management
  • For B2B
  • For Small Businesses
  • Forecasting
  • Integrated Business Operations
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Processing
  • Job Management
  • Job Tracking
  • Kitting
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Mobile Payments
  • Multi-Location
  • Online Invoicing
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Payment Options
  • Payment Processing
  • Performance Metrics
  • Pipeline Management
  • Preventive Maintenance
  • Pricing Management
  • Pricing and Cost Calculations
  • Process/Workflow Automation
  • Product Identification
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real Time Synchronization
  • Receiving/Putaway Management
  • Recurring Orders
  • Reminders
  • Reorder Management
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Sales Activity Management
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Shipping Management
  • Social Media Integration
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Tax Calculation
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Traceability
  • Vendor Management
  • Warehouse Management
  • Web-based Deployment
  • Website Visitor Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Alternatives to Tall Emu CRM

Sales force automation solution that helps businesses monitor stock statements, schedule official tours, and manage CRM activities.
#1 Action-Focused Sales CRM for Small Business. Focus on the Next Action, follow up with every lead, and stay in control of your sales.
HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers. Learn more about HubSpot CRM
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM
Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform. Learn more about Salesforce Sales Cloud
Pipedrive is an easy-to-implement CRM software tool that helps you focus on the activities that drive deals to close. Learn more about Pipedrive
Building materials ERP software that lets users manage inventory, orders, invoicing, and other processes from a unified platform.
An open-source suite of integrated apps to manage CRM, PoS, Website, eCommerce, Sales, Accounting, Warehouse, HR, Marketing, and more.

Reviews of Tall Emu CRM

Average score

Ease of Use
Customer Service
Value for Money

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

Sales Manager in Australia
Food Production, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

A great tool for our sales workflow

5.0 3 months ago

Comments: Our overall experience with Tall Emu has been truly exceptional. It has enabled us to significantly enhance our lead conversion rate, enabling us to achieve our KPIs with greater efficiency. The automation features in our marketing efforts have proven to be particularly efficient, leading to improved customer relationships. Additionally, we've found immense value in its customizable contact database, automated communication log, customer timeline, and a host of other features. These functionalities have fostered a sense of unity within our sales team. Without hesitation, I wholeheartedly recommend Tall Emu to any business looking to streamline their processes and elevate their productivity to the next level.


Tall Emu has revolutionised how we manage our contacts and follow up on leads. Everything is streamlined and organised, ensuring nothing slips through the cracks. Having everything in a single, user-friendly platform is a game-changer! Whether it's nurturing new leads or handling sales orders and invoicing, Tall Emu has been an invaluable asset to our business.


While Tall Emu has significantly enhanced our contact management and lead follow-up, one area that could benefit from improvement is the availability of more extensive workflow automation settings. This enhancement would further streamline our operations and empower us to achieve even greater efficiency in our processes.

Alternatives Considered: Pipedrive and Salesforce Sales Cloud

Reasons for Switching to Tall Emu CRM: We opted for Tall Emu instead of other CRM software options due to its Australian roots. We sought customer support that was not only geographically closer but also well-acquainted with our business operations. The seamless integration with MYOB, our primary accounting software, was also a pivotal factor in our decision. It simply aligned perfectly with our needs, making Tall Emu the clear choice for us!

Office manager in Australia
Building Materials, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Versatile, feature-rich software with great tech support

5.0 6 months ago

Comments: We started using the CRM to fill some of the huge gaps that Xero had in customer-facing documents; multiple addresses per customer, parent/child customer accounts to name a couple. It did this with ease, and we now use Tall Emu for any customer-facing documents except for statements. But we found Tall Emu CRM to fill so many other gaps in our day-to-day business running, we have set Tall Emu tabs up on most computers as the default window that opens when you start up the browsers.We're using the CRM as an ERP, for generating invoices, quotes, purchase orders, processing payments in, managing stock, organising our manufacturing throughput with BOM's, tracking costs, and more.


Initially using the software - importing data from our accounting platform Xero. All our previous contacts, quotes, invoices, purchase orders etc were brought accross from Xero which saved untold amount of time setting it up, and made it easy for the team to start using the CRM straight away. The support team at Tall Emu are responsive and knowlegable. The software is good out of the box, but any features that would be beneficial to all users do get considered for adding to the core. The team are actively looking to improve their product which is great.The software is so comprehensive, very easy to mould it to any business model, even if sometimes some workarounds are needed.


Reports are a bit lacking, it would be good to have customisable reports becasue some of the preset reports are a bit useless. We've started filtering sales information and exporting to Excel to get the reports we need (we have to export to Excel for our accountant anyhow).Serial numbers module is a little hard to understand how to use, we've started manually entering these instead, for the time being. Would be nice to be able to use serial numbers for different components in a BOM, and have these values show on the sales paperwork.Transparency with the cost of some of the linked services, i.e. Machship - while the integration is free, Machship itself has only a paid service. The sales documentation made it seem like this was included. All web based which means activating it from a mobile device is difficult - an app would make this so much easier to navigate. Emails sent from Tall Emu CRM are prone to going into junk mail. From my experience it's an issue that happens to a lot of services using SMTP emails.

Alternatives Considered: Zoho CRM, Salesforce Sales Cloud and OnePageCRM

Reasons for Switching to Tall Emu CRM: Additional features and capabilities, plus an Australian support team.

Tall Emu Response

6 months ago

Hi Jethro, Thanks so much for your comprehensive review of Tall Emu CRM. We really appreciate you taking the time to compile your thoughts – pros and cons – and would like to address some of your feedback. We have custom reports on our development roadmap – and all our customers will be advised when this is available. Serial numbers – can now be bulk imported (https://help.tallemucrm.com/general-help/help-articles/about-inventory/stocktakes/) and we also have a development task in train to allow copy & paste of bulk serial numbers on a purchase order. Regarding our integration via Machship, we absolutely take your point on this & will review our communications to ensure that it's clear there is a third-party service fee (via the third party, not Tall Emu) to utilise this feature. We appreciate you calling this out! Regarding your comment on emails going to junk, we suggest our customers switch from SMTP to Tall Emu email (https://help.tallemucrm.com/general-help/setup-guides/crm-integrations/setting-up-emails-crm/). You're right, it's quite well known that services using SMTP emails experience issues – hence why some big companies like Microsoft are stepping away due to inadequate security. Finally, on mobile – yes we hear you! We are working on making the mobile version of CRM much more user friendly. Thanks again Jethro – your feedback is really important to us. For any further questions please contact our Helpdesk – located in Sydney – who are looking forward to helping you and your business whenever you need it.

Director in Australia
Wholesale, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

A lot of product for relatively little money

4.0 2 weeks ago New

Comments: TS was easy for me to implement and is great value for money.


TE has most of the features that you would find in larger and much more expensive packages without the price tag. I am able to run my small business professionally and use the majority of the features each day.


Some of the capability is underdeveloped. I use the RFQ module extensively, but it is not quite supplier centric enough.

Business Development Manager in Australia
Used the Software for: Not provided
Reviewer Source

Considering Tall Emu CRM Software?

1.0 8 years ago

Comments: What we liked. The CRM functionality of this program includes most of the basics, this program began its life as a reasonable CRM, development towards intended ERP functionality has however rendered it unstable. Sales Reporting is quite flexible and any data recorded can usually be transformed into intuitive and helpful reports. Beware, without a savvy IT person in house to develop these they can be quite expensive to outsource to TE Support. What we disliked. Integrating CRM Software into a business's sales and admin processes is always a challenge. Heavily advertised as the CRM solution that can connect to everything - it can connect but the workflow limitations and intermittent freezing of the program leave a lot to be desired. Don't do what we did and trust - we went by their word that Tall Emu integration and connection with MYOB was something they did well.... sadly this was not so and to date they have not yet delivered a stable solution to this. The support team is quite cordial although if you are not on a costly support plan you will likely receive an invoice following your support phone call. The attitude can be a little defensive and you'll be asked to replicate the problem on-screen with their support personnel remotely watching before they take you seriously. This is time consuming and frustrating for staff ..the glitches aren't usually their fault! In perspective... client experiences and feedback will make good software excellent. On the flipside software vendors who release under-developed software often unfairly utilise the client(at their expense) to develop their products. It has been a time consuming and costly exercise for our company including the cost of stress leave for some of our staff. Consider one proven ERP system to remove the inefficiencies in the transfer of data between CRM-Accounting systems. Tips for those considering Tall Emu CRM. Check at least 3 references of prior installs that integrate Tall Emu CRM Systems with other accounting software. If you do decide on Tall Emu, submit a water tight brief after gaining an intimate knowledge of what you need it to do and what success will look like. Negotiate an implementation payment plan retaining 30-40% of roll-out costs until the scope has been met and the software is functioning efficiently.

Accounts Manager in Australia
Telecommunications, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

A CRM that compliments and expands your MYOB capabilities

5.0 last year

Comments: We have been looking for a CRM for a long time and needed to find a software that caters not only for our sales team but also one that would incorporate our existing processes and accounting system ie MYOB. We had looked at other softwares but the MYOB integration was not available so they only did half the job. The MYOB integration and comprehensive modules selection made us feel that Tall Emu was the perfect, and obvious choice for our business for now and as our company grows. With Tall Emu being owned by MYOB there is also the comfort of knowing that the product will continue to grow and improve. Unlike other off-the-shelve softwares, the support has been excellent with quick responses when required.


- Integration with MYOB data- Expanded Inventory management features including Landing costs- Lead management- Email integration- Comprehensive data capture - Ability to export data to Excel- Excellent customer support- Expansive array of modules for business that go far beyond MYOB's current capabilities, these including manufacturing, inventory management, project management, marketing etc. We are not currently using all of these modules but look forward to incorporating them into our business processes as our company expands.


- User interface is a bit old school but I have been advised that this is will be changed and enhanced in the near future

Alternatives Considered: Zoho CRM, Salesforce Sales Cloud, monday.com and HubSpot CRM

Reasons for Switching to Tall Emu CRM: We chose Tall Emu over other products because our business relies on MYOB software. As our company is growing we require not only a CRM for sales management now but we will require more comprehensive inventory management, project management and manufacturing controls in the near future. Tall Emu caters for these needs. In addition to this, Tall Emu is owned by MYOB so there is comfort in knowing that the integration and support guarantees you will have the best product that works with MYOB now and in the future.