Who Uses Tall Emu CRM?

Business of all sizes and suitable for all industry types and business Models. Business that need to keep data safe (in Australia), specially good for high volume and complex businesses.

What Is Tall Emu CRM?

Welcome to an Australian built and supported CRM, that is easy to use, customise and integrates to loads of systems you use here in Australia including your accounting software like XERO, MYOB and EXO.

Share data across your business from one system including contacts, notes, calendar & tasks. Nurture and report on marketing, leads and sales activity. Have your Website leads, Phone calls or sales drop automatically into your CRM.

Tall Emu CRM Details

Tall Emu

http://www.tallemucrm.com

Founded 2003

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
Tall Emu CRM video
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Tall Emu CRM pricing overview

See pricing details

Tall Emu CRM has a free version and offers a free trial. Tall Emu CRM paid version starts at USD 45.00/month.


Starting Price

USD 45.00/month. See pricing details

Free Version

Yes

Free Trial

Tall Emu CRM Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Generation
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

View full list of CRM Software

  • Contact Database
  • Contact Import/Export
  • Interaction Tracking
  • Lead Management
  • Prospecting Tools
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Shared Contacts

View full list of Contact Management Software

  • Campaign Management
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking

View full list of Lead Management Software

  • Automated Quoting
  • Catalog Management
  • Client Portal
  • Contact Management
  • Customisable Branding
  • Discount Management
  • Pricing Management
  • Product Configurator

View full list of Quoting Software

Tall Emu CRM Alternatives

More Tall Emu CRM alternatives

Tall Emu CRM Reviews

Showing 5 of 14 reviews

Overall
4.5/5
Ease of Use
4.6/5
Customer Service
4.6/5
Features
4.7/5
Value for Money
4.8/5
Steve B.
General Manager
Construction, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/06/2019

"Dead Set Legends"

Comments: Indescribable! Do yourself a favour

Pros: Speed and efficiency within my business!

Cons: That I didn't find it years earlier! I cant fault it

  • Reviewer Source 
  • Reviewed on 28/06/2019
Amit S.
IT Administration
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/04/2018

"Tall Emu CRM has increased our productivity and workflow in our office."

Comments: Greatly increased office productivity.

Pros: Tall Emu has an intuitive interface that helps increase office productivity. CTI integration works well and is great to track any inbound/outbound call made within the business. Field customization allows the exporting functionality to produce diverse reporting based on your requirements. It's streamlined nature allows users to easily identify customer/job details from the initial point of contact through to its opportunity and final project phases. We were able to replicate our manual quoting procedure into the CRM allowing us to reach our customers quicker then in the past as well as having a central area for each opportunity to easily identify every piece of communication and multimedia relating to the each individual project. A overall great tool for a small business such as ours that I would highly recommend.

Cons: As of now it works as intended so I cannot fault it. The only thing I would change is allowing it to autorefresh to see new activity instead of having to change tabs and back again. This is not really that much of an issue.

  • Reviewer Source 
  • Reviewed on 07/04/2018
Cameron C.
Business Development Manager
  • Overall Rating
    1/5
  • Ease of Use
    1/5
  • Features & Functionality
    Unrated
  • Customer Support
    2/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 25/11/2015

"Considering Tall Emu CRM Software?"

Comments: What we liked. The CRM functionality of this program includes most of the basics, this program began its life as a reasonable CRM, development towards intended ERP functionality has however rendered it unstable. Sales Reporting is quite flexible and any data recorded can usually be transformed into intuitive and helpful reports. Beware, without a savvy IT person in house to develop these they can be quite expensive to outsource to TE Support. What we disliked. Integrating CRM Software into a business's sales and admin processes is always a challenge. Heavily advertised as the CRM solution that can connect to everything - it can connect but the workflow limitations and intermittent freezing of the program leave a lot to be desired. Don't do what we did and trust - we went by their word that Tall Emu integration and connection with MYOB was something they did well.... sadly this was not so and to date they have not yet delivered a stable solution to this. The support team is quite cordial although if you are not on a costly support plan you will likely receive an invoice following your support phone call. The attitude can be a little defensive and you'll be asked to replicate the problem on-screen with their support personnel remotely watching before they take you seriously. This is time consuming and frustrating for staff ..the glitches aren't usually their fault! In perspective... client experiences and feedback will make good software excellent. On the flipside software vendors who release under-developed software often unfairly utilise the client(at their expense) to develop their products. It has been a time consuming and costly exercise for our company including the cost of stress leave for some of our staff. Consider one proven ERP system to remove the inefficiencies in the transfer of data between CRM-Accounting systems. Tips for those considering Tall Emu CRM. Check at least 3 references of prior installs that integrate Tall Emu CRM Systems with other accounting software. If you do decide on Tall Emu, submit a water tight brief after gaining an intimate knowledge of what you need it to do and what success will look like. Negotiate an implementation payment plan retaining 30-40% of roll-out costs until the scope has been met and the software is functioning efficiently.

  • Reviewer Source 
  • Reviewed on 25/11/2015
John N.
Managing Director
Wholesale, 13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 24/06/2020

"Easy to use out of the box"

Comments: Good experience - without wanting to sound too jingoistic fantastic to have an Australian product of this quality in the market at a price that is accessible for small business.

Pros: Ease of use/implementation - if you have used CRM systems before and especially if you understand the taxonomy of your sales process/cycle this product is incredibly easy to get a handle on and doesn't require extensive training or long implementation period. Ability to use on the move and integration with 3rd party applications is also really good. Little cool features like importing your clients logo when you include a website in their profile, map function.

Cons: nothing is perfect but a lot of the opportunities we noticed for improvement look to be in the development pipeline - albeit with a small group of users who have tested it for us so far there are not major issues.

  • Reviewer Source 
  • Reviewed on 24/06/2020
Ben H.
Executive Director
Hospitality, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/07/2016

"A CRM/ERP that punches well above its weight class!"

Comments: As a diverse and multi-faceted organisation in talent management, event management and corporate hospitality that had previously been using Microsoft Excel as both a database and analytical tool, we were in need of a technology that would enhance our systems, processes, marketing capability and ensure integration with our satellite offices and accounting functions. We selected Tall Emu based on its ability to integrate with MYOB, ease of use, marketing automation and price. Our expectation was that the deployment and adoption of this system was going to be burdensome, however the team at Tall Emu ensured the transition was seamless and an overwhelmingly positive experience. We would recommend the product to any business looking for a CRM.

Pros: Functionality, ease of use and work-ability are basic expectations, the team at Tall Emu provide a service to back up their product that it first class. They take the time to understand your business requirements, are willing to bespoke the product to accommodate these needs and more importantly contributed ideas to provide our business with areas for improvement and a competitive advantage.

Cons: None

  • Reviewer Source 
  • Reviewed on 14/07/2016