Who Uses This Software?

Anatomic Pathology labs-All Types, Molecular Labs-All Types, Clinical Labs- All Types.

Average Ratings

27 reviews
  • Overall 4 / 5
  • Ease of Use 4 / 5
  • Customer Service 4.5 / 5
  • Features 4 / 5
  • Value for Money 4 / 5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
    Installed - Windows
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Psyche Systems
  • http://www.psychesystems.com
  • Founded 1976

About Psyche Systems

Psyche Systems has continuously innovated and delivered for more than four decades a robust portfolio of specialty Laboratory Information Systems (LIS) that helps medical laboratories of every type and size successfully optimize both efficiency and cost effectiveness. Our diverse offerings provide seamlessly integrated systems to hospitals, commercial, and clinical labs, along with extensive interfacing capabilities that support automation with diagnostic instruments, practice management systems

Psyche Systems Features

  • Audit Trail
  • Certificates of Analysis
  • Data Import / Export
  • Electronic Laboratory Notebook
  • Inventory Management
  • Lab Instrument Interface
  • Reporting & Statistics
  • Sample Tracking
  • Specification Management
  • Workflow Management
  • Data Analysis Auditing
  • Data Security
  • EMR Interface
  • Fax Management
  • Lab Instrument Interface
  • Multi-Location Printing
  • Online Instrumentation
  • Physician Test Panels
  • Procedure-Based Billing
  • Sample Tracking

Psyche Systems Most Helpful Reviews

Microbiology Manager

Reviewed on 10/05/2019
Laurie P.
Micorbiology Manager
Hospital & Health Care, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Easy to navigate. Fairly easy to build new tests. It has quite a bit of flexibility. I currently use Micropath for routine clinical microbiology, but I was able to build PCR panels for our molecular laboratory.
As microbiology changes, I am able to customize Micropath according to CLSI changes, organism nomenclature changes and I have been able to interface Micropath to accessory equipment without the help of middleware. In addition, Micropath is easily interfaced with traditional middleware to susceptibility instruments. The mapping is quite simple and their technical support is responsive.
I have been able to build custom reports that help with IQCP. The reports I use also allow me monitor the all aspects of the workflow in the lab. Audit trails are easy to review and they keep the accountable.
Antibiograms are easy to build. The antibiogram are customizable as well.

Cons: Occasionally Micropath is "slow". No one is able to identify why. Occasionally tech support is slow to get back to you. Our initial training on the system was minimal to say the least, as a result we more or less were self taught. Some customization is "free" other customizations can have a small but significant fee associated with them, you just never know.

Outstanding, Reliable Product

Reviewed on 10/05/2019
Marissa S.
Cytology Supervisor
Hospital & Health Care, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Psyche systems has been attentive to our needs. The customer service we receive has been great. The product has been reliable and consistent over my 10 years using it. It is a great product.

Pros: This software is easy to use, customizable, reliable and has been consistent. I have been using this product for 10 years and have never had an issue that wasn't resolved immediately and to my satisfaction.

Cons: The only potential difficulty I may find down the road is that I am using a query that is no longer supported because a new product is available. I am continuing to use the old version because it still works and meets our needs at this time. I have no doubt that Psyche will provide support on the new platform if and when I need to use it.

Great overall System!

Reviewed on 14/05/2019
Verified Reviewer
Medical Technician
Medical Practice, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Overall very user friendly. Once the product is setup correctly, it flows very well from finding history to faxing reports. Customer service was great with helping us figure out the initial fixes after our upgrade.

Cons: The only con I found was my prep work for the new upgrade didn't flow to the new system as I would of hoped. We are also finding some back doors in the system. For example, one user may not be allowed the privilege to add a physician, however while they are accessioning a case there is a tab to change the submitter through the entire system not just that case.

Quality LIM on a budget

Reviewed on 13/05/2019
Stefanie B.
Medical Technologist: LIS Specialist
Hospital & Health Care, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: This software is user friendly. It was designed by people who understand the flow of work in a laboratory therefore, the system is intuitive. The range of customization allows for easy adjustments for your specific needs. When looking for a system I needed something for molecular use. This software allowed us to be able to use it for our molecular needs without having to build it from scratch. The developers look at the bugs in the system often and usually address them in future updates. Technical support is helpful and prompt in response times.

Cons: I do not currently have any cons with the system. Most of the issues that I encountered were resolved through updates.

WindoPath great AP LIS

Reviewed on 03/05/2019
Heather S.
System Manager, Anatomic Pathology and Cytology
Hospital & Health Care, 5,001-10,000 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Psyche system has met our AP LIS needs with WindoPath.

Pros: The WindoPath software has great ease of use and the ability to customize the system to our organization's needs. Psyche systems has been excellent to work with on projects, from special customization and regular system updates.

Cons: In year's past it seemed the software was not robust enough for an organization as large as ours but in the last few years that has improved. There is functionality such as the QA program that could be improved to make it easier to keep CAP required statistics.

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