TimeWellScheduled

Timewell is Great!!!

Pros:

We have been using Timewell for almost 2 years. The functionality of it is amazing and so simple. If we ever have an issue IT is quick to respond and resolves our issue within hours.

Cons:

So far we have no issues with the software

Great Time Saver

Comments: The biggest problems that we solved are those who would abuse the breaks and take longer than they should. Now with it being tracked, we are easily able to crack down on those employees before it becomes a big issue. Overall everyone loves the system. It is so much easier to keep track of staff and watch the communications between managers and employees to ensure that everything is respectful and proper. The staff love the ability to be able to see their schedules at home and to be able to book time off without fear of a piece of paper being lost. I am very glad I pushed to have this program in our store.

Pros:

I like how it saves me time doing my productivity report where everyone can sign-in in different departments and their hours goes to that department. It also saves time for payroll as well and works great transferring to our Payworks account. One of the other main benefits is knowing who is scheduled for that day, who is on break, etc. In case of an emergency, a roll call is very efficient with this program. I love how easy it is to track the breaks for staff to ensure they are not taking longer than scheduled.

Cons:

We do experience some issues connecting to the server and when that is down it is harder to keep track of everyone. I also would like to see an improvement in the absence request page where it could be adjusted to having no two people whose main department is the same, ask for the same dates off. It would be great for all parties involved if that was an option.

Time Well Scheduled in a Retail Environment

Comments: Has some great advantages, but very clunky software, and lacks flexibility to customize.

Pros:

Allows for staff members to view their schedules on line, and provides immediate notification of any changes.

Cons:

The program is very slow when scheduling. Screen refresh is often many seconds long. Also having to drag the scheduled time down for every day, rather than being able to just drag it horizontally is tedious. For example, if someone is working Monday to Friday 8-5 you have to drag the 8-5 from the top menu for each day. should be able to have it repeat for the five days. Also the day of the week disappears from the top of the schedule as you scroll down. Also cannot write in a reason for lack of availability. just says "Unavailable". Would like to be able to say "Requested Day Off" or something to that effect. You can do this under absence, but not under availability. We still print out a copy of the schedule for our not-very-tech-savvy folks and the printing function is horrible. can't print several small schedules on one page. Too much info in each block makes it hard to read, and no way to customize.

Office Manager Review

Comments: It works well with our business for figuring out employees hours each pay and letting them see their schedules.

Pros:

That it figures out the overtime and statuatory pay for me.

Cons:

That we can't fix an employees time when they tell us they forgot to sign in/out etc. We have to wait until they are punched out for their shift.

CTC152 TimeWellScheduled

Comments: TimeWellScheduled gives me the freedom to work wherever and whenever I want to schedule employees, approve timecards, check messages and run payroll. Should I ever run into an issue or have questions, I simply send an email and get a response in a very timely manner. It's one of the best, most convenient programs we have ever used.

Pros:

I love the convenience of TimeWellScheduled in that I can access from home, work, or on vacation any time day or night. The program is very inexpensive and support is readily available should questions arise. I have used the program for almost 10 years and would highly recommend it. It's so inexpensive or so convenient for both employers and employees.

Cons:

I cannot think of one negative feature of Time Well Scheduled.