--- description: Learn more about CounSol.com price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CounSol.com Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Mental Health Practice Management Software](/directory/30217/mental-health/software) > [CounSol.com](/software/124769/counsol-com) # CounSol.com Canonical: https://www.capterra.com.au/software/124769/counsol-com Page: 1 / 34\ Next: [Next page](https://www.capterra.com.au/software/124769/counsol-com?page=2) > Voted best value award\!\!\! Top Choice for Practice Management\! We make running your practice EASY, ORGANIZED and SECURE. Try Us Free\! > > Verdict: Rated **4.7/5** by 829 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CounSol.com? Mental Health Professionals in private or group practices - Therapists, Counselors(LPC, LCPC, LPCC, LMHC, LMFT, NCC), Psychiatrists, Psychologists, Social Workers(LCSW), Coaches and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 829 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CounSol.com - **Location**: Orlando, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: USD 49.95 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Standard - $49.95/month (Best for practices that do not accept insurance) Standard Plus - $59.95/month (Best for private practices that accept insurance) Premium - $64.95/month (Offer online video and chat sessions, don't accept insurance) Premium Plus - $69.95/month (Accept insurance and offer online video and chat sessions) - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Claims Management - Client Management - Client Portal - Confirmations/Reminders - Customizable Templates - Document Management - E-Prescribing - EMR/EHR - Forms Management - HIPAA Compliant - Initial Assessments - Invoice Management - Medical Billing - Patient Communications - Patient Intake - Patient Portal - Practice Management - Progress Notes - Reporting & Statistics - Secure Messaging - Telemedicine Software - Therapy Notes - Third-Party Integrations - Treatment Planning ## Integrations (9 total) - CSG Forte - CardConnect - Google Calendar - PayJunction - PayPal - PayPal Enterprise Payments - Square Payments - Stripe - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Mental Health Practice Management Software](https://www.capterra.com.au/directory/30217/mental-health/software) ## Related Categories - [Mental Health Practice Management Software](https://www.capterra.com.au/directory/30217/mental-health/software) - [Mental Health EHR Software](https://www.capterra.com.au/directory/32510/mental-health-ehr-software/software) - [Therapy Notes Software](https://www.capterra.com.au/directory/32668/therapy-notes/software) - [Coaching Software](https://www.capterra.com.au/directory/31395/coaching/software) - [Therapy Software](https://www.capterra.com.au/directory/32705/therapy/software) ## Alternatives 1. [Sessions Health](https://www.capterra.com.au/software/1039430/sessions-health) — 4.9/5 (127 reviews) 2. [EHRYourWay](https://www.capterra.com.au/software/118789/ehr-your-way) — 4.9/5 (529 reviews) 3. [Valant EHR Suite](https://www.capterra.com.au/software/81298/valant-behavioral-health-ehr) — 4.2/5 (339 reviews) 4. [TherapyNotes, LLC](https://www.capterra.com.au/software/118981/therapynotes-com) — 4.7/5 (969 reviews) 5. [Kipu](https://www.capterra.com.au/software/156391/kipu-emr) — 4.7/5 (217 reviews) ## Reviews ### "Biggest Bang for your Buck" — 5.0/5 > **Peter** | *5 June 2019* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I've used this software for years now and very satisfied with the features and, when rarely needed, the tech support. Its accommodated my practice's fluctuation in size (client case load \[clinically\] \& business operations \[administratively\]) over the years. I've recommended it to various professional colleagues and friends looking to start their own business. > > **Cons**: There are some minor tweeks which do not impact the functionality of the features (i.e. some of the notes sections do not comply with typical MS Word keystrokes.) ----- ### "Therapist loving CounSol for Client management" — 5.0/5 > **Suzie** | *26 March 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Customer support has been beyond my expectations. My rep, \[sensitive content hidden\], responds to my inquiries within minutes. Counsol has made working my practice so easy to schedule appointments, write notes, send forms to clients, and so much more. I highly recommend Counsol. > > **Cons**: So far, 5 years using Counsol I literally can't thinkg of anything. If I can't figure something out, \[sensitive content hidden\], my customer rep to walk me through whatever it is. > > Counsol makes my work so much simpler. This program offers so many assets, making it a huge value, cost-wise. ----- ### "Amazing system for amazing price." — 4.0/5 > **Elizabeth** | *10 September 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Quick and responsive customer service. Ease of use and simple formatting for client and provider. Super great price compared to other common EHR systems. Easy, accessible, extensively helpful documentation prompts. > > **Cons**: I wish there was an app\!\!\! I could imagine how some users might want a video component for virtual sessions, but I prefer zoom. > > I am one person in a private practice, I find that CounSol meets all my needs, satisfies my clients and is very easy to use. Other than needing to create some of my own unique intake forms, there is already so much available on the portal itself that is formatted better than I could have written myself. Super satisfied. ----- ### "Hands down best customer service out there\!\!" — 5.0/5 > **Jessica** | *2 October 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: The customer service with CounSol is outstanding\! My account manager, \[sensitive content hidden\], has been available so many times with concise, quick answers to all kinds of questions about the system. I learn best in this fashion and I can't thank Counsel enough for providing this helpful provider support\! They have been fair in their pricing and have offered me all the features I need. > > **Cons**: The one issue for me thus far, has been the fact that CounSol is only connected with Office Ally to submit insurance claims. Office Ally is now charging providers to submit some claims versus other clearinghouses that do not. > > It has been easy to adapt to this platform, and I can't say enough about the customer service from day 1\! My account manager has helped me so much in running my business more smoothly. ----- ### "Wonderful product" — 5.0/5 > **Kim** | *13 February 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love that everything I need to run my business is in one place (patient info, scheduling, billing, legal paperwork, messaging, session/financial trends, internal notes, etc.); also, when I do have a question, my rep responds to my emails exceptionally quickly and thoroughly answers my questions/provides detailed info to address my issue. > > **Cons**: It takes a bit of time to learn how to navigate through all of the features that make CounSol user friendly, and until you do, it can be frustrating. > > Great, I am very pleased that I chose CounSol for my practice. ----- Page: 1 / 34\ Next: [Next page](https://www.capterra.com.au/software/124769/counsol-com?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/124769/counsol-com) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data