--- description: Learn more about Verizon Connect price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Verizon Connect Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Trucking Software](/directory/30085/trucking/software) > [Verizon Connect](/software/124641/fleetmatics-work) # Verizon Connect Canonical: https://www.capterra.com.au/software/124641/fleetmatics-work Page: 1 / 39\ Next: [Next page](https://www.capterra.com.au/software/124641/fleetmatics-work?page=2) > Verizon Connect is a web-based fleet management software that helps track vehicles, enhance operations, and boost worker productivity. > > Verdict: Rated **3.2/5** by 942 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Verizon Connect? It is designed for businesses of all sizes across industries such as transportation and logistics, construction, government and public safety, oil and gas, utilities, and farming. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.2/5** | 942 Reviews | | Ease of Use | 3.4/5 | Based on overall reviews | | Customer Support | 2.8/5 | Based on overall reviews | | Value for Money | 2.8/5 | Based on overall reviews | | Features | 3.3/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Verizon - **Founded**: 2009 ## Commercial Context - **Pricing Details**: Please contact Verizon Connect for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Alerts/Notifications - Appointment Management - Asset Tracking - Availability Management - Barcoding/RFID - Billing & Invoicing - Calendar Management - Compliance Management - Contact Database - Cost Tracking - Customer Management - Customisable Dashboard - Dispatch Management - Driver Management - Driver Settlements - Electronic Signature - Fuel Cost Management - Fuel Management - Fuel Tracking - GPS - Geofencing - Historical Reporting - Inventory Control - Inventory Management - Job Management - Live Driver Tracking - Maintenance Management - Maintenance Scheduling - Mobile Access - Mobile Alerts - Mobile App - Online Booking - Online Time Clock - Order Management - Payment Collection in the Field - Preventive Maintenance - Real-Time Monitoring - Real-Time Notifications - Recurring Appointments - Reminders - Reporting/Analytics - Routing - Scheduling - Service History - Technician Management - Time Tracking - Vehicle Information - Vehicle Management - Vehicle Tracking ... and 19 more features ## Integrations (24 total) - Appian - ArcGIS - AssetWorks - CareAR - Descartes MacroPoint - Drivewyze - Dusk FSM - EDULOG - Fleetio - Fleetyr - FourKites - LifeSaver - ProMiles Fuel Management - Qorta - QuickBooks Online ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Trucking Software](https://www.capterra.com.au/directory/30085/trucking/software) ## Related Categories - [Trucking Software](https://www.capterra.com.au/directory/30085/trucking/software) - [Fleet Management Software](https://www.capterra.com.au/directory/20007/fleet-management/software) - [Fleet Maintenance Software](https://www.capterra.com.au/directory/30776/fleet-maintenance/software) - [Logbook Software](https://www.capterra.com.au/directory/30916/logbook/software) - [GPS Tracking Software](https://www.capterra.com.au/directory/31399/gps-tracking/software) ## Alternatives 1. [Samsara](https://www.capterra.com.au/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (961 reviews) 2. [Motive](https://www.capterra.com.au/software/138669/motive) — 4.5/5 (1687 reviews) 3. [One Step GPS](https://www.capterra.com.au/software/197399/one-step-gps) — 4.8/5 (262 reviews) 4. [Housecall Pro](https://www.capterra.com.au/software/140363/housecall-pro) — 4.7/5 (2739 reviews) 5. [Whip Around](https://www.capterra.com.au/software/148935/whip-around) — 4.7/5 (577 reviews) ## Reviews ### "Exceptionally dissappointing - Verizon Connect (Multiple Contracts)" — 3.0/5 > **David** | *3 May 2024* | Logistics & Supply Chain | Recommendation rating: 0.0/10 > > **Pros**: Vehicle Tracking system worked well, online system was suitable for Company requirement > > **Cons**: Where do I start. Rather then write all and sundry in detail, I will list in point form the various issues that our Company has encountered with Verizon Connect, with the contracts and additional units constantly updated and facilitated due to new fleet vehicles and vehicle upgrades as would be expected with any sizeable Company Fleet requirement. 1. Lack of communication and supplied understanding from Verizon relative to product rollover at end of initial Contract (supplied in infinitely small fine print in Contract when should have been verbally relevant and in my opinion absolutely required information supplied in detail at the time of Contract agreement on numerous contract signing occasions) 2. Lack of communication relative to supplied and contracted 3G devices becoming redundant during the course of applied multi year contracts 3. Expensive cost value at $40 per month for each Fleet vehicle GPS, despite 17 various Vehicles in fleet ($1440 over the course of the Term, no additional discounts applied post the initial 36 Month Contract rollover period despite all Hardware costs being covered during initial 36 Month contract) 4. Prior Contracts rolled over despite 3G devices being redundant during the contracted period 5. Pressure applied to sign new multi year contracts with required upgraded 4G rollover devices, miscommunication relative to this requirement and held to debatable Terms and Conditions when this was raised as an issue 6. New contracts signed up after Verizon Connect was aware that 3G devices were to be made redundant, and 4G rollout was already in place through Verizon Connect - Our Company was absolutely not advised at time of order, Verizon supplied the new 4G devices at the time of order, then held these new Contracts as payout leverage against signing all other 3G devices (fleet of 15 in our case) across to multi year contracts when we requested payout figure on all exisiting Company contracts. Signing multi year contracts was not feasible due to many of the vehicles requiring upgrading at the time. 6. Incorrectly heavily inflated contract payout figure initially provided upon request amongst the numerous contracts that we had in place, once again this payout figure (over $10,000) was used as leverage to try and force us to sign new contracts for 4G migration on the 3G units supplied 7. Complaint Management system took many months to action, with overseas service controllers involved with limited english and understanding 8. Inept and forceful local Management here in Australia, who would not take "No" as an answer despite the questionable Business actions involved, eventually being forced to remove questioned Contracts, after external threats for remedial action also forced to be undertaken by our Company. > > Extremely poor. Had to threaten Legal action to absolve our Company from 5G Contracts that should never have been facilitated given all other 15 vehicles with Verizon Connect devices were 3G relative devices ----- ### "Avoid this company." — 1.0/5 > **Mark** | *3 July 2024* | Transportation/Trucking/Railroad | Recommendation rating: 0.0/10 > > **Pros**: Initially had great service until an account was signed up. > > **Cons**: Customer service is appalling. Devices don’t work, I’ve been waiting for a month to have support and nothing. They also break privacy by continuing to issue invoices and emails to an incorrect email address after repeated advice to update. > > Extremely poor. Communication is lacking and no one knows what is actually happening. ----- ### "Product & service" — 5.0/5 > **Verified Reviewer** | *5 May 2024* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: \[sensitive content hidden\] was awesome, great communication, excellent explanations and follow up. > > **Cons**: Non at the moment, like the product and service. ----- ### "VERIZON CONNECT - A+" — 5.0/5 > **Elizabeth** | *9 February 2026* | Executive Office | Recommendation rating: 10.0/10 > > **Pros**: Verizon Connect has given me real peace of mind when it comes to managing vehicles and people in the field. I can see where assets are in real time, track routes, and quickly understand what’s actually happening day to day instead of guessing. The reporting is detailed and makes it easier to hold drivers accountable while also improving efficiency and safety. I appreciate how reliable the GPS tracking is and how much control it gives me over operations without needing constant check-ins. > > **Cons**: The biggest challenge for me has been the learning curve and overall complexity of the platform. There are a lot of features, which is great in theory, but it can feel overwhelming and not always intuitive at first. Some reports take time to customize, and I’ve found that making small changes isn’t always as quick as I’d like. Pricing can also feel high, especially for smaller teams, and customer support responses can be inconsistent depending on the issue. > > Overall, Verizon Connect is a powerful tool that delivers real value once you invest the time to understand it. It’s not the simplest system out of the box, but it becomes incredibly useful for improving visibility, accountability, and decision-making across a fleet. While there are areas that could be more user-friendly, the insights and operational control I gain outweigh the frustrations. For anyone serious about fleet management, it’s a solution that earns its place. ----- ### "I recommend Verizon Connect" — 5.0/5 > **krystal** | *12 December 2025* | Printing | Recommendation rating: 10.0/10 > > **Pros**: easy to use, able to keep up with everyone clocking in and out, the price is very affordable for small company, the fleet part is great, dispatching is easy > > **Cons**: Verizon Connect did have a few glitches here and there. They could do better updates so it could perform better. > > Overall, I really enjoy using Verizon Connect for work. We are a small company so it's exactly what we need. ----- Page: 1 / 39\ Next: [Next page](https://www.capterra.com.au/software/124641/fleetmatics-work?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/124641/fleetmatics-work) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data