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What Is Verizon Connect?

Verizon Connect provides business customers with the insights and intelligence needed to optimize their operations and drive growth. Through a cloud-based, end-to-end solution, Verizon Connect accurately measures a user's fleet's performance, uncovers hidden costs and opportunities for improved efficiency, while empowering them to better manage service with real-time alerts and reports.

Who Uses Verizon Connect?

Designed for business fleets of all sizes

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Reviews of Verizon Connect

Average score

Overall
3.2
Ease of Use
3.4
Customer Service
2.7
Features
3.2
Value for Money
2.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Cindy
Cindy
Closeout Specialist & HR Administrator in US
Verified LinkedIn User
Telecommunications, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

It's one of the best purchases our company ever made.

5.0 6 years ago

Comments: We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.

Pros:

We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.

Cons:

It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.

Glenford
Glenford
Pres/CEO in US
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Alternatives Considered:

Terrible On boarding experience

4.0 3 years ago

Comments: 2 days, hours on the phone, multiple emails, and they have no idea where my equipment is. They did send me a warning that I would be charged $100 per vehicle if I missed my install appointment, but can't tell me how much they will reimbursement for the cost of my staff sitting round waiting.

Pros:

Hard to say, I can't get the install done.

Cons:

Customer service is terrible, no follow up, hard to get anyone that will be accountable. Be prepared for long hold times if you have issues.

Via Laine
Via Laine
Associate in Philippines
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

user friendly software and good fo driving!

4.0 last month New

Comments: this software is user friendly and has a lot of good features.

Pros:

It is recommendable for people who’s work is driving because you can navigate easily. I also love how it helps for safety monitoring and great for management staff.

Cons:

just develop more features for better experience.

Jeff
branch manager in US
Building Materials, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Verizon Connect Report

3.0 last month New

Pros:

Nothing really it always lagged on info.

Cons:

Realtime information was never reliable.

Nathalie
Fleet Manager in US
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Can't go a day without Verizon Connect

5.0 3 months ago

Comments: I absolutely love Verizon Connect. It is very sophisticated and every fleet department should have it.

Pros:

I love the security of knowing where my drivers are, how long they've been driving, and knowing that our vehicles are secure as well.

Cons:

Nothing. I couldn't imagine managing my fleet without it.