---
description: Learn more about TixyCloud price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TixyCloud Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [TixyCloud](/software/1245074/TixyCloud-Ticketsystem)

# TixyCloud

Canonical: https://www.capterra.com.au/software/1245074/TixyCloud-Ticketsystem

> AI automation flat rate for SMBs: unlimited custom automations and an AI ticket system for all channels, hosted in Europe.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses TixyCloud?

Small and medium-sized businesses that want to automate repetitive processes and manage customer requests from several channels in one place.

## About the vendor

- **Company**: TixyCloud

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: TixyCloud offers two options. All prices are in EUR, excluding VAT. There is no setup fee.

AI Automation Flat Rate: EUR 999 per month with a 4-month term, or EUR 1,799 per month with no minimum term, cancellable monthly. Both options include the same scope: unlimited custom automations, unlimited tokens (no credits), the ticket system with 20 accounts and 20 GB of storage, weekly AI consulting and a dedicated team. Each additional account costs EUR 19 per month.

Ticket System only: EUR 19 per account per month. The first 12 months are free.

After cancelling the flat rate, every automation is handed over, and the ticket system can continue at EUR 19 per account per month.

Current conditions and promotions: tixycloud.com
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German
- **Available Countries**: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands and 8 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- Collaboration Tools
- Customer Database
- Macros/Templated Responses
- Multi-Channel Communication
- Prioritization
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Third-Party Integrations
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4094 reviews)
2. [HaloITSM](https://www.capterra.com.au/software/200140/haloitsm) — 4.7/5 (44 reviews)
3. [HubSpot Service Hub](https://www.capterra.com.au/software/182476/hubspot-service-hub) — 4.4/5 (193 reviews)
4. [Freshservice](https://www.capterra.com.au/software/132997/freshservice) — 4.6/5 (803 reviews)
5. [Remote Monitoring and Management](https://www.capterra.com.au/software/144309/atera) — 4.5/5 (461 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1245074/TixyCloud-Ticketsystem)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10189637/TixyCloud-Ticketsystem/> |
| en-AE | <https://www.capterra.ae/software/1245074/TixyCloud-Ticketsystem> |
| en-AU | <https://www.capterra.com.au/software/1245074/TixyCloud-Ticketsystem> |
| en-CA | <https://www.capterra.ca/software/1245074/TixyCloud-Ticketsystem> |
| en-GB | <https://www.capterra.co.uk/software/1245074/TixyCloud-Ticketsystem> |
| en-IE | <https://www.capterra.ie/software/1245074/TixyCloud-Ticketsystem> |
| en-IL | <https://www.capterra.co.il/software/1245074/TixyCloud-Ticketsystem> |
| en-IN | <https://www.capterra.in/software/1245074/TixyCloud-Ticketsystem> |
| en-NZ | <https://www.capterra.co.nz/software/1245074/TixyCloud-Ticketsystem> |
| en-SG | <https://www.capterra.com.sg/software/1245074/TixyCloud-Ticketsystem> |
| en-ZA | <https://www.capterra.co.za/software/1245074/TixyCloud-Ticketsystem> |

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