--- description: Learn more about ContinuLink price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ContinuLink Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Home Health Care Software](/directory/10036/home-health-care/software) > [ContinuLink](/software/124471/continulink) # ContinuLink Canonical: https://www.capterra.com.au/software/124471/continulink Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/124471/continulink?page=2) > ContinuLink provides home care and home health EMR solutions developed to simplify processes and create efficiencies across operations. > > Verdict: Rated **4.2/5** by 58 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ContinuLink? Agencies with multiple payers, multiple programs, and multiple locations who want to manage their operations more efficiently and make the best use of resources to deliver quality home care. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 58 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Complia Health - **Founded**: 1997 ## Commercial Context - **Starting Price**: USD 1.00 - **Pricing Details**: Contact Complia Health for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Appointment Management - Assessment Management - Billing & Invoicing - Calendar Management - Care Plan Management - Case Management - Charting - Claims Management - Client Management - Communication Management - Compliance Management - Document Management - EMR/EHR - Employee Management - For Long Term Care - Geriatric Care - Incident Management - Medical History Records - Mobile Access - Patient Management - Patient Records Management - Point of Care System - Reporting & Statistics - Scheduling - Treatment Planning ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Home Health Care Software](https://www.capterra.com.au/directory/10036/home-health-care/software) ## Related Categories - [Home Health Care Software](https://www.capterra.com.au/directory/10036/home-health-care/software) - [Assisted Living Software](https://www.capterra.com.au/directory/10034/assisted-living/software) - [Home Care Software](https://www.capterra.com.au/directory/30812/home-care/software) - [Patient Case Management Software](https://www.capterra.com.au/directory/30590/patient-case-management/software) - [Long Term Care Software](https://www.capterra.com.au/directory/30109/long-term-care/software) ## Alternatives 1. [StoriiCare](https://www.capterra.com.au/software/163319/storiicare) — 4.8/5 (44 reviews) 2. [CareEase](https://www.capterra.com.au/software/196080/careease) (0 reviews) 3. [myUnity](https://www.capterra.com.au/software/201299/myunity-home-health-hospice-software) — 4.3/5 (118 reviews) 4. [aTouchAway](https://www.capterra.com.au/software/173202/atouchaway) (0 reviews) 5. [CareVoyant Home Care](https://www.capterra.com.au/software/100774/carevoyant-home-care) — 4.0/5 (45 reviews) ## Reviews ### "On balance, this is a great value" — 5.0/5 > **mark** | *18 April 2018* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: very good value for the money. Pretty user friendly. The reports are very self-explanatory. The customer service is good and they do address the issues and do so in a prompt fashion. > > **Cons**: I wish they had a phone app. Also, it would be good if they had API so that third party applications could integrate. > > We actually ran into some financial issues and fell behind in our account. The company could have taken a hard line. They could have threatened to shut us down. They didn't do that. Rather, they worked with us in a professional fashion; helped us work out a plan; and then worked with us during the implementation. They person I worked with was had the above attributes. ----- ### "Good program" — 5.0/5 > **Verified Reviewer** | *27 November 2018* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The program is very easy to use and is somewhat self explanatory. > > **Cons**: Needs more functionality and features. Not enough report generating abilities. > > Managing homecare patients had been easy ----- ### "Feedback" — 4.0/5 > **Coco** | *19 June 2023* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: As an owner who sits on the board and does not operate the business day to day, I do not actively use Continulink, but the team uses it and provides insights and reports from it. > > **Cons**: The initial implementation of Continulink was not good, which has made it difficult ongoing. > > \[sensitive content hidden\] do their best to support us. I appreciate their professionalism and willingness to help. ----- ### "worst choice for small agency" — 1.0/5 > **Cathy** | *8 May 2019* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: There's nothing really that I like about this software. For the purpose that I am using it for, it doesn't offer anything beyond other softwares on the market. It's complicated to use (three different ways to enter meal breaks; each resulting in a different invoice and none of the invoices reflecting the correct shift/meal) and old-fashioned in lay-out. > > **Cons**: If your agency is not licensed for medicare, do not use this software. Customer service only goes through submittal of tickets online. Cannot talk to a person. Being the small agency they will take your problem as a 'suggestion for future changes'. Maybe if you are a large agency with more than one location and serving over 1000 patients in Medicare, they pay attention. Not to our agency. Never solved anything for me. You cannot charge state taxes. Billing shift differentials always brings out the invoices incorrectly no matter how you set it up. Most often after submitting a support ticket, there is no response. Any suggestion in the past years from their support did not solve the invoicing problems. It creates a weekly nightmare of manually adjusting wrong line items and sitting there with your calculator adding up the new totals. Stone age. They don't care. Whole lay out very old fashioned and stiff. Doesn't work with Mac. Doesn't work with any other browser than Explorer which annihilates the options for android phone or iPad. Most horrible experience on a daily basis and for the extremely high monthly subscription an absolute rip off. Because it doesn't do it's job for us. They don't care for the small fish and they should rethink offering themselves to small users if they don't want to be bothered. > > None whatsoever. Using this software means I am wasting unnecessary time on scheduling, payroll and billing each week. ----- ### "\[SENSITIVE CONTENT HIDDEN\] implementation with Gateway Healthcare" — 5.0/5 > **Angela** | *30 March 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: My experience with Mobile Edge implementation was great. \[SENSITIVE CONTENT HIDDEN\] was wonderful to work with. I always dread implementations with any new program but this by far was the best. She was ALWAYS readily available when I needed assistance. > > **Cons**: The company is still new to the software. We are finding a couple of issues that need to be corrected. I will contact support to hopefully resolve these issues. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/124471/continulink?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/124471/continulink) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data