---
description: Learn more about VICIfast price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VICIfast Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [VICIfast](/software/1243349/VICIfast)

# VICIfast

Canonical: https://www.capterra.com.au/software/1243349/VICIfast

> Cloud-based contact center platform with predictive dialing, inbound call handling, CRM integration, and real-time reporting.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses VICIfast?

Small to large businesses in sales, collections, telemarketing, customer support, and financial services that run outbound or inbound call center operations.

## About the vendor

- **Company**: VICIfast

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: India, Pakistan, Philippines, United States

## Features

- Automatic Call Distribution
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Callback Scheduling
- Campaign Management
- Computer Telephony Integration
- IVR
- Multiple Scripts
- Phone Key Input
- Pre-recorded Messages
- Text to Speech
- Voice Mail

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Phone Support
- 24/7 (Live rep)
- 24/7 (Live rep)
- Chat

## Category

- [IVR Software](https://www.capterra.com.au/directory/30231/ivr/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4094 reviews)
2. [Aircall](https://www.capterra.com.au/software/144486/aircall) — 4.2/5 (466 reviews)
3. [JustCall](https://www.capterra.com.au/software/157853/justcall) — 4.1/5 (225 reviews)
4. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3494 reviews)
5. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1789 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1243349/VICIfast)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10187920/VICIfast/> |
| en-AE | <https://www.capterra.ae/software/1243349/VICIfast> |
| en-AU | <https://www.capterra.com.au/software/1243349/VICIfast> |
| en-CA | <https://www.capterra.ca/software/1243349/VICIfast> |
| en-GB | <https://www.capterra.co.uk/software/1243349/VICIfast> |
| en-IE | <https://www.capterra.ie/software/1243349/VICIfast> |
| en-IL | <https://www.capterra.co.il/software/1243349/VICIfast> |
| en-IN | <https://www.capterra.in/software/1243349/VICIfast> |
| en-NZ | <https://www.capterra.co.nz/software/1243349/VICIfast> |
| en-SG | <https://www.capterra.com.sg/software/1243349/VICIfast> |
| en-ZA | <https://www.capterra.co.za/software/1243349/VICIfast> |

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