---
description: Learn more about Patchdesk Helpdesk price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Patchdesk Helpdesk Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Patchdesk Helpdesk](/software/1241908/Patchdesk-Helpdesk)

# Patchdesk Helpdesk

Canonical: https://www.capterra.com.au/software/1241908/Patchdesk-Helpdesk

> Patchdesk Helpdesk is bug tracking and support software with unified tickets, SLA timers, a customer portal, and unlimited issues.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Patchdesk Helpdesk?

Small businesses with a need for easy customer ticketing and bug tracking at a low cost.

## About the vendor

- **Company**: Chris Birkey

## Commercial Context

- **Starting Price**: USD 7.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Australia, Bahrain, Botswana, Brazil, Canada, Chile, China, Colombia, France, Germany, Ghana, Guam, Hong Kong SAR China, India, Indonesia, Israel, Japan, Jordan and 22 more

## Features

- Customer Data Management
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)

## Related Categories

- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)
- [Ticketing Systems](https://www.capterra.com.au/directory/30039/ticketing/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4094 reviews)
2. [HaloITSM](https://www.capterra.com.au/software/200140/haloitsm) — 4.7/5 (44 reviews)
3. [HubSpot Service Hub](https://www.capterra.com.au/software/182476/hubspot-service-hub) — 4.4/5 (193 reviews)
4. [Freshservice](https://www.capterra.com.au/software/132997/freshservice) — 4.6/5 (803 reviews)
5. [Remote Monitoring and Management](https://www.capterra.com.au/software/144309/atera) — 4.5/5 (461 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1241908/Patchdesk-Helpdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10186488/Patchdesk-Helpdesk/> |
| en-AE | <https://www.capterra.ae/software/1241908/Patchdesk-Helpdesk> |
| en-AU | <https://www.capterra.com.au/software/1241908/Patchdesk-Helpdesk> |
| en-CA | <https://www.capterra.ca/software/1241908/Patchdesk-Helpdesk> |
| en-GB | <https://www.capterra.co.uk/software/1241908/Patchdesk-Helpdesk> |
| en-IE | <https://www.capterra.ie/software/1241908/Patchdesk-Helpdesk> |
| en-IL | <https://www.capterra.co.il/software/1241908/Patchdesk-Helpdesk> |
| en-IN | <https://www.capterra.in/software/1241908/Patchdesk-Helpdesk> |
| en-NZ | <https://www.capterra.co.nz/software/1241908/Patchdesk-Helpdesk> |
| en-SG | <https://www.capterra.com.sg/software/1241908/Patchdesk-Helpdesk> |
| en-ZA | <https://www.capterra.co.za/software/1241908/Patchdesk-Helpdesk> |

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