---
description: Learn more about HelpDesk price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HelpDesk Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [HelpDesk](/software/1241560/HelpDesk-by-Portali-Space)

# HelpDesk

Canonical: https://www.capterra.com.au/software/1241560/HelpDesk-by-Portali-Space

> Cloud-based help desk tool that helps businesses manage customer support requests, track tickets, and resolve issues efficiently.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses HelpDesk?

Small to midsize businesses across a range of industries seeking a tool to manage and track customer support requests and team workflows.

## About the vendor

- **Company**: TTN

## Commercial Context

- **Starting Price**: EUR 49.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: HelpDesk offers four pricing plans: HelpDesk Free (€0), HelpDesk Starter (€49/month), HelpDesk Business (€149/month), HelpDesk Enterprise (€349/month). All prices are shown on a monthly basis. Yearly billing is available for the paid plans with a 17% discount, but the monthly pricing is preferred for reporting. The pricing model is flat rate per plan. Prices are shown in Euros (€).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Czech, English, German, Slovak, Spanish
- **Available Countries**: United States

## Integrations (2 total)

- Google Workspace
- Okta

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4094 reviews)
2. [HaloITSM](https://www.capterra.com.au/software/200140/haloitsm) — 4.7/5 (44 reviews)
3. [HubSpot Service Hub](https://www.capterra.com.au/software/182476/hubspot-service-hub) — 4.4/5 (193 reviews)
4. [Freshservice](https://www.capterra.com.au/software/132997/freshservice) — 4.6/5 (803 reviews)
5. [Remote Monitoring and Management](https://www.capterra.com.au/software/144309/atera) — 4.5/5 (461 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1241560/HelpDesk-by-Portali-Space)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10186140/HelpDesk-by-Portali-Space/> |
| en-AE | <https://www.capterra.ae/software/1241560/HelpDesk-by-Portali-Space> |
| en-AU | <https://www.capterra.com.au/software/1241560/HelpDesk-by-Portali-Space> |
| en-CA | <https://www.capterra.ca/software/1241560/HelpDesk-by-Portali-Space> |
| en-GB | <https://www.capterra.co.uk/software/1241560/HelpDesk-by-Portali-Space> |
| en-IE | <https://www.capterra.ie/software/1241560/HelpDesk-by-Portali-Space> |
| en-IL | <https://www.capterra.co.il/software/1241560/HelpDesk-by-Portali-Space> |
| en-IN | <https://www.capterra.in/software/1241560/HelpDesk-by-Portali-Space> |
| en-NZ | <https://www.capterra.co.nz/software/1241560/HelpDesk-by-Portali-Space> |
| en-SG | <https://www.capterra.com.sg/software/1241560/HelpDesk-by-Portali-Space> |
| en-ZA | <https://www.capterra.co.za/software/1241560/HelpDesk-by-Portali-Space> |

-----

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