---
description: Learn more about Brief First price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Brief First Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Brief First](/software/1240763/Brief-First)

# Brief First

Canonical: https://www.capterra.com.au/software/1240763/Brief-First

> Brief First gives restaurant guests a free way to ask menu questions and share feedback, plus an AI host on the paid tier.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Brief First?

Independent and small-group table-service restaurant owners and managers who want a guest feedback and menu-question channel, without hiring extra staff or requiring guests to download an app.

## About the vendor

- **Company**: Brief First

## Commercial Context

- **Starting Price**: USD 30.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Thai
- **Available Countries**: Australia, Canada, France, Germany, Ireland, Italy, Netherlands, Spain, United Kingdom, United States

## Features

- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Reporting/Analytics

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6999 reviews)
2. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4092 reviews)
3. [livepro](https://www.capterra.com.au/software/165150/livepro) — 4.8/5 (182 reviews)
4. [Marvin](https://www.capterra.com.au/software/1032196/marvin) — 4.8/5 (13 reviews)
5. [SurveyMonkey](https://www.capterra.com.au/software/32728/surveymonkey) — 4.6/5 (10512 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1240763/Brief-First)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10185343/Brief-First/> |
| en-AE | <https://www.capterra.ae/software/1240763/Brief-First> |
| en-AU | <https://www.capterra.com.au/software/1240763/Brief-First> |
| en-CA | <https://www.capterra.ca/software/1240763/Brief-First> |
| en-GB | <https://www.capterra.co.uk/software/1240763/Brief-First> |
| en-IE | <https://www.capterra.ie/software/1240763/Brief-First> |
| en-IL | <https://www.capterra.co.il/software/1240763/Brief-First> |
| en-IN | <https://www.capterra.in/software/1240763/Brief-First> |
| en-NZ | <https://www.capterra.co.nz/software/1240763/Brief-First> |
| en-SG | <https://www.capterra.com.sg/software/1240763/Brief-First> |
| en-ZA | <https://www.capterra.co.za/software/1240763/Brief-First> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Brief First","description":"Brief First is a guest experience page independent restaurants add to their own menu link or table QR code. The free tier gives every guest a way to ask menu questions, share private feedback with management in real time, send praise straight to the kitchen, and raise a hand for their server — no app, no card, no AI. The paid tier adds an AI host that answers menu and allergen questions honestly in any language, gathers guest requests like extra napkins or water, and — when a venue turns it on — relays table orders to staff through a simple in-conversation order pad; Brief First never processes payment. Returning guests can choose to be remembered by marking their own words on the page; nothing is written on their behalf. Restaurant owners get a dashboard showing every piece of feedback and request in real time, plus an assistant that helps draft menu items and specials. Pricing is usage-based and published, with no sales call required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/83414cb1-9c13-4288-8ebe-877981113adc.png","url":"https://www.capterra.com.au/software/1240763/Brief-First","@id":"https://www.capterra.com.au/software/1240763/Brief-First#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.au/software/1240763/Brief-First#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Brief First?","@type":"Question","acceptedAnswer":{"text":"Brief First is a guest experience page independent restaurants add to their own menu link or table QR code. The free tier gives every guest a way to ask menu questions, share private feedback with management in real time, send praise straight to the kitchen, and raise a hand for their server — no app, no card, no AI. The paid tier adds an AI host that answers menu and allergen questions honestly in any language, gathers guest requests like extra napkins or water, and — when a venue turns it on — relays table orders to staff through a simple in-conversation order pad; Brief First never processes payment. Returning guests can choose to be remembered by marking their own words on the page; nothing is written on their behalf. Restaurant owners get a dashboard showing every piece of feedback and request in real time, plus an assistant that helps draft menu items and specials. Pricing is usage-based and published, with no sales call required.","@type":"Answer"}},{"name":"Who Uses Brief First?","@type":"Question","acceptedAnswer":{"text":"Independent and small-group table-service restaurant owners and managers who want a guest feedback and menu-question channel, without hiring extra staff or requiring guests to download an app.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/1240763/Brief-First#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Brief First","position":3,"item":"/software/1240763/Brief-First","@type":"ListItem"}]}]}
</script>
