---
description: Learn more about Text Analytics price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Analytics Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Market Research Software](/directory/10041/market-research/software) > [Text Analytics](/software/1240345/Text-Analytics)

# Text Analytics

Canonical: https://www.capterra.com.au/software/1240345/Text-Analytics

> Cloud-based text analytics tool that analyzes customer emails, chats, and messages to detect sentiment, intent, and topics across.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Text Analytics?

Mid-size to enterprise businesses in contact center and customer experience industries seeking to analyze digital written communication channels.

## About the vendor

- **Company**: Xdroid

## Commercial Context

- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Belgium

## Features

- Multi-Channel Distribution
- Reporting/Analytics
- Survey Builder

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Market Research Software](https://www.capterra.com.au/directory/10041/market-research/software)

## Alternatives

1. [BrandMap](https://www.capterra.com.au/software/173361/brandmap-9) (0 reviews)
2. [Typeform](https://www.capterra.com.au/software/137289/typeform) — 4.7/5 (985 reviews)
3. [Cint](https://www.capterra.com.au/software/119081/Cint) — 4.3/5 (3 reviews)
4. [Harmoni](https://www.capterra.com.au/software/184445/infotools-harmoni) — 4.4/5 (13 reviews)
5. [SurveyMonkey](https://www.capterra.com.au/software/32728/surveymonkey) — 4.6/5 (10525 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1240345/Text-Analytics)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10184924/Text-Analytics/> |
| en-AE | <https://www.capterra.ae/software/1240345/Text-Analytics> |
| en-AU | <https://www.capterra.com.au/software/1240345/Text-Analytics> |
| en-CA | <https://www.capterra.ca/software/1240345/Text-Analytics> |
| en-GB | <https://www.capterra.co.uk/software/1240345/Text-Analytics> |
| en-IE | <https://www.capterra.ie/software/1240345/Text-Analytics> |
| en-IL | <https://www.capterra.co.il/software/1240345/Text-Analytics> |
| en-IN | <https://www.capterra.in/software/1240345/Text-Analytics> |
| en-NZ | <https://www.capterra.co.nz/software/1240345/Text-Analytics> |
| en-SG | <https://www.capterra.com.sg/software/1240345/Text-Analytics> |
| en-ZA | <https://www.capterra.co.za/software/1240345/Text-Analytics> |

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