---
description: Learn more about AFUM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AFUM Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [AFUM](/software/1239218/AFUM)

# AFUM

Canonical: https://www.capterra.com.au/software/1239218/AFUM

> AFUM automates chats on WhatsApp, Instagram, and Facebook using CRM, AI agents, and flow builders to streamline conversations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses AFUM?

AFUM is built for service businesses that rely on WhatsApp, Instagram, and Facebook to acquire and manage clients. Primary users include business owners, marketing managers, and sales teams at small t

## About the vendor

- **Company**: AFUM

## Commercial Context

- **Starting Price**: USD 20.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, United Arab Emirates, United Kingdom, United States

## Features

- Contact Management
- Data Import/Export
- Interaction Tracking
- Lead Management
- Lead Qualification
- Mobile Access

## Integrations (10 total)

- AI Agents
- Booking
- Booking Automation
- Booking Autopilot
- Booking Manager
- Facebook Apps and Tabs
- Instagram
- WhatsApp
- WhatsApp Business API
- Whatsapp CRM

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)

## Alternatives

1. [Klaviyo](https://www.capterra.com.au/software/156699/klaviyo) — 4.6/5 (539 reviews)
2. [Less Annoying CRM](https://www.capterra.com.au/software/118921/less-annoying-crm) — 4.8/5 (657 reviews)
3. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6996 reviews)
4. [Bigin by Zoho CRM](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews)
5. [Salesforce Starter](https://www.capterra.com.au/software/132665/Salesforce-Starter) — 4.4/5 (226 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1239218/AFUM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10183797/AFUM/> |
| en-AE | <https://www.capterra.ae/software/1239218/AFUM> |
| en-AU | <https://www.capterra.com.au/software/1239218/AFUM> |
| en-CA | <https://www.capterra.ca/software/1239218/AFUM> |
| en-GB | <https://www.capterra.co.uk/software/1239218/AFUM> |
| en-IE | <https://www.capterra.ie/software/1239218/AFUM> |
| en-IL | <https://www.capterra.co.il/software/1239218/AFUM> |
| en-IN | <https://www.capterra.in/software/1239218/AFUM> |
| en-NZ | <https://www.capterra.co.nz/software/1239218/AFUM> |
| en-SG | <https://www.capterra.com.sg/software/1239218/AFUM> |
| en-ZA | <https://www.capterra.co.za/software/1239218/AFUM> |

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