---
description: Learn more about Baat.ai price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Baat.ai Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Baat.ai](/software/1238983/Baat-ai)

# Baat.ai

Canonical: https://www.capterra.com.au/software/1238983/Baat-ai

> WhatsApp customer engagement platform for sales, support and automation, built on the WhatsApp Business Platform (Cloud API)
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Baat.ai?

D2C and e-commerce brands and other SMBs that sell and support customers on WhatsApp — teams wanting a shared inbox, broadcasts, automation and AI agents. India-first, with INR and USD pricing.

## About the vendor

- **Company**: Baat.ai

## Commercial Context

- **Starting Price**: USD 8.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- CRM
- Customer History
- Interaction Tracking
- Multi-Channel Communication
- Reporting & Statistics
- Template Management
- Third-Party Integrations
- Workflow Management

## Integrations (4 total)

- HubSpot CRM
- Shoopy
- Shopify
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)

## Alternatives

1. [Text](https://www.capterra.com.au/software/1078275/Text-App) — 4.7/5 (32 reviews)
2. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4092 reviews)
3. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3481 reviews)
4. [WhatsApp](https://www.capterra.com.au/software/180345/whatsapp) — 4.7/5 (16466 reviews)
5. [Telegram](https://www.capterra.com.au/software/180347/telegram) — 4.7/5 (6437 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1238983/Baat-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10183561/Baat-ai/> |
| en-AE | <https://www.capterra.ae/software/1238983/Baat-ai> |
| en-AU | <https://www.capterra.com.au/software/1238983/Baat-ai> |
| en-CA | <https://www.capterra.ca/software/1238983/Baat-ai> |
| en-GB | <https://www.capterra.co.uk/software/1238983/Baat-ai> |
| en-IE | <https://www.capterra.ie/software/1238983/Baat-ai> |
| en-IL | <https://www.capterra.co.il/software/1238983/Baat-ai> |
| en-IN | <https://www.capterra.in/software/1238983/Baat-ai> |
| en-NZ | <https://www.capterra.co.nz/software/1238983/Baat-ai> |
| en-SG | <https://www.capterra.com.sg/software/1238983/Baat-ai> |
| en-ZA | <https://www.capterra.co.za/software/1238983/Baat-ai> |

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