18 years helping Australian businesses
choose better software

What Is Stripe?

Stripe’s Payments platform helps you accept credit cards, debit cards, and popular payment methods around the world. Our easy-to-use APIs, no-code payments options, and software solutions enable you to launch a company, experiment to find product-market fit, and grow and scale revenue quickly. Learn more at stripe.com/payments.

Who Uses Stripe?

Global businesses of every size—from new startups to public companies—use Stripe’s software to accept payments and manage their businesses online.

Where can Stripe be deployed?

Cloud-based
On-premises

About the vendor

  • Stripe
  • Located in San Francisco, US
  • Founded in 2009

Stripe support

  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Bulgaria and 36 others

Languages

Bulgarian, Chinese, Czech, Danish, Dutch and 21 others

Stripe pricing

Starting Price:

Not provided by vendor
  • No free trial
  • No free version

Stripe does not have a free version and does not offer a free trial.

About the vendor

  • Stripe
  • Located in San Francisco, US
  • Founded in 2009

Stripe support

  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Bulgaria and 36 others

Languages

Bulgarian, Chinese, Czech, Danish, Dutch and 21 others

Stripe videos and images

Stripe Software - Stripe payment
Stripe Software - Stripe acceptance rate
Stripe Software - Stripe payout funds
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Stripe video
Stripe Software - Stripe payment
Stripe Software - Stripe acceptance rate
Stripe Software - Stripe payout funds

Features of Stripe

  • ACH Payment Processing
  • API
  • Billing & Invoicing
  • Credit Card Processing
  • Data Security
  • Debit/Credit Card Processing
  • Electronic Payments
  • In-Person Payments
  • Mobile Access
  • Mobile Payments
  • Multi-Currency
  • PCI Compliance
  • Payment Fraud Prevention
  • Point of Sale (POS)
  • Receipt Management
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • Third-Party Integrations
  • Transaction Management
  • Transaction Monitoring

Alternatives to Stripe

Cloud-based mobile payment processing solution that lets businesses manage transactions, generate invoices and more.
The account that does more for your business. Scale — and save — with global payments, multi-currency accounts, and smarter spending.
Pushpay’s nonprofit giving platform boosts donor retention by connecting with your donors in a more meaningful way.
Boost conversion and drive revenue with 35+ payment methods, personalised checkout, and advanced fraud prevention tooling.
A platform for receiving payments, which can be integrated with e-commerce for a secure and transparent checkout.
Advanced payment technology via a single global platform. It includes local payment connections. risk management & revenue optimization
Cash App is a cloud-based mobile payment processing solution that allows users to manage payments using mobile devices.
Get paid faster when you send free professional, customizable invoices that make it easy for customers to pay.
Worldpay powers businesses of all sizes to make, take and manage payments.

Reviews of Stripe

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.3
Features
4.5
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Nedim
Nedim
Digital Marketing Manager in Serbia
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful payment solution

5.0 3 weeks ago New

Comments: It is a great choice for businesses looking for a simple yet powerful solution for online payments.

Pros:

Easy to integrate and works nicely with websites, making it accessible for businesses of all sizes.

Cons:

Some users may find its pricing confusing, especially when dealing with additional fees for specific services.

Richard
Co-founder in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Happy Customer

5.0 last month New

Comments: My overall experience is quite positive. It's a very familiar product

Pros:

Easy to transfer and easy for customers to pay

Cons:

I don't have any complaints about stripe

Alternatives Considered: PayPal

Reasons for Switching to Stripe: Stripe is easier to sign up and easier to use.

Elizabeth
Elizabeth
Lab tech in US
Verified LinkedIn User
Textiles, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Half and half

3.0 2 months ago New

Comments: It was really congusing for me as a buyer my first time working with stripe. However after checking out their platform an reading a bout it i understand it a bit better now an can see where it would be a great asset under certain circumstances.

Pros:

Its a great platform to use from a selling standpoint... super easy to use, an very user friendly

Cons:

From a buysers stand point its confusing to get a notification that stripe has charged your account an yet wont tell you what its for or who its from.

Daniel
Accountant in Poland
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great payment solution

5.0 4 months ago

Comments: We love using Stripe as our online payment solution and recommend it to our clients.

Pros:

It is very easy to setup on most of the platforms and even can be used on its own. Fees are among the lowest on the market.

Cons:

At the moment no crypto currency payments are available.

Alternatives Considered: SumUp and Elavon

Reasons for Choosing Stripe: Due to lower fees and ease of setting up.

Switched From: PayPal

Reasons for Switching to Stripe: We chose it due to low cost and ease of setup.

Amaka
Director in Canada
Management Consulting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

My take on stripe

5.0 2 months ago New

Comments: The system was user friendly and convenient

Pros:

Easy to use. Customization functionality

Cons:

Reactivating account process a bit longer

Alternatives Considered: PayPal

Reasons for Switching to Stripe: It was available at the time I needed an online system

Latasha
Owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Stripe is a Reliable and Efficient Payment Processing with Additional Business Support

5.0 4 weeks ago New

Comments: Overall, I love Stripe! I have had nothing but great experiences with them, and I plan to use stripe with all of my future businesses.

Pros:

have been a Stripe customer for over two years, during which all of my business transactions have been processed through their platform. The processing fees are competitive, and they offer the option for instant payouts, allowing funds to be transferred to your bank account within minutes. Additionally, Stripe provides business loans based on monthly revenue, which are typically available after maintaining a consistent relationship with the platform for a certain period.

Cons:

I haven’t experienced any cons as of today. It really been a smooth ride with stripe

Verified Reviewer
Verified LinkedIn User
Computer & Network Security, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to implement, easy to manage, easy to use

5.0 6 days ago New

Pros:

I like how easy it is to implement Stripe payment ecosystem to a platform, I worked as a developer and worked for a company who used Stripe, very easy to use, you can change pricing, manage users/buyers/subscribers, very friendly and documentation very complete

Cons:

I had no complains on that moment, beside that is a bit difficult to implement in Non-US based companies.

Jordan
Office Manager in US
Consumer Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Good for small business but not at scale

5.0 4 weeks ago New

Comments: Overall good experience, we used their product for years before we eventually had to make the switch to another platform. At the end they kept tightening up their restrictions and make it extremely hard to do business with them.

Pros:

The interface, ease of use, and speed of getting setup and running was great!

Cons:

Stripe has all kinds of red tape and would often put our funds on hold for no reason. Makes it extremely hard to operate a business.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

A Reliable Payment Solution for Global Businesses

5.0 4 weeks ago New

Pros:

Stripe offers great value for the money, and the dashboard is easy to use. It fulfills all of our needs.

Cons:

If the form doesn't connect via Stripe immediately, it could be a little complicated to set up.

Edgar
Business Owner and Software Developper in France
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Still the leading payment provider for developpers

5.0 last month New

Pros:

It is quite easy to setup, the fees are quite clear : about 1.5% in EU, 2.5% outside EU. It is quite easy to connect Stripe to other software (Shopify), and you can quite easily integrate Stripe yourself. The support was always quick to respond in my experience

Cons:

There were not many examples of apps that show how to integrate fully with Stripe with custom code. Ideally, I'd like to see an app where you can subscribe to Stripe for each language, so you can more easily get started with your project.

Bianca
Owner in US
Automotive, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Fraud prevention is important!

3.0 7 months ago

Comments: Not at all good. After my issue with transaction fraud, I could not speak to customer service. It’s virtually impossible to get someone on the phone or just get help in general as a small business owner.

Pros:

The ease of use, there are times when I can’t talk on the phone with a customer because I had one with me in person. I could send them to my website to make their payment and it would process immediately.

Cons:

The fees taken per transaction and then the fees on top of that to transfer the funds and then the fees on top of that to keep the product. Too many fees Also, I had a customer dispute a transaction with her bank and won $2K. Stripe collected $2k from me and didn’t help me. I had the customer on camera, I had the contract with her signature and I had all emails/text messages from the customer. Stripe processed the dispute and lost. After that, I didn’t trust stripe. I stopped using them.

Alternatives Considered: Square Payments and Cash App

Reasons for Choosing Stripe: I thought stripe would be cheaper. It turned out the same but I went back to square because I can always get someone on the phone to help.

Switched From: Square Payments

Reasons for Switching to Stripe: I thought the process was easier. The sign up was easy but it cost me more in the long run because of the amount of loss I ran.

Billie
Owner, Teacher in Canada
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

Stripe for Online Business Owners

5.0 7 months ago

Comments: I really have enjoyed using stripe! I am so grateful for a secure place to take clients payments.

Pros:

I really love that Stripe integrates with so many different platforms. I love that you can set up autopayments so that I can set up memberships with ease, and don't have to chase anyone down for their monthly fees.

Cons:

I wish that it was easier for folx to pay with debit, or paypal with stripe, so that all integrations could be in one place.

Verified Reviewer
Verified LinkedIn User
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

I really like Stripe

5.0 11 months ago

Comments: Stripe has been very useful in my business to receive payment from customers all over the world. I also like that they have implemented faster payouts

Pros:

I like that you can use Stripe to take debit and credit card payments and the charges are not as high as some other payment platforms. It is also easy to set up.

Cons:

Some of the functionality seems clunky, especially for recurring payments. You have to manually set the end date.

Jenna
Studio Manager in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

A new user and here to stay!

5.0 last year

Comments: Extremely satisfied! It checks off all the boxes of what our company needs to collect payments and grow our revenue. If our customers are happy then we are happy and they have been overall excited since we made the switch to Stripe.

Pros:

I am a new user to Stripe as my company just made a change to our CRM which is integrated with Stripe. Compared to what we were previously using, this product is incredible. It has streamlined our payment process, making receiving and sending payments more efficient. The ease of use was a huge draw! It is all very intuitive. On top of that, the customer service is incredible. We ran into a few hiccups with the transition, but Stripe was right there alongside us the entire time. I have been so pleased with the prompt responses and thorough troubleshooting.

Cons:

The only drawback was a longer initial payout time but nothing concerning since it was a one-time delay as our account was new. It did not change my overall experience and perception of the product.

Cameron
Owner in US
Public Safety, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

beware of Stripe and fees not being transparent

1.0 9 months ago

Comments: I would not reccommend I would say stay away and use anything else

Pros:

it processes cards fine but it is not good

Cons:

deceptive practices and raising fees constantly

Alternatives Considered: QuickBooks Online

Reasons for Switching to Stripe: I thought it was better but I am canceling and migrating data

Casey
Owner/ Head Coach in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Payment Processing For Busy Owners

5.0 last year

Comments: I have had a very positive experience with Stripe. I started with them using their express integration with a few other softwares. I switched in January 2023 to the full software and have enjoyed it since.

Pros:

I like that Stripe handles all reoccurring payments. Once you set up the product, there is a no code payment link you can send to customers. They handle the rest!

Cons:

There are A LOT of features. My business is a 1 person company. Though my business may scale in to some of these features, Stripe offers a lot of features from the get-go, can be overwhelming when deciding on WHAT you actually need

Alternatives Considered: PayPal

Reasons for Choosing Stripe: I wanted something automated, something that could handle remote payments better, and could scale with my business.

Switched From: Venmo

Reasons for Switching to Stripe: No code payment links and a unique customer portal for them to control their billing

Calvin
Manager in South Africa
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

my Stripe review.

5.0 2 months ago

Comments: It enables me to do business online knowing that I can accept payments from customers worldwide, it doesn't matter the location I'm doing business at.

Pros:

Its easy to use, and that it can be used everywhere around the globe, this enables businesses to accept payments from customers worldwide.

Cons:

A bit difficult to integrate or customize without professional help.

Greg
CEO in Australia
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Appalling Service

1.0 7 months ago

Comments: Appalling. I have spent a month trying to get someone, anyone to help. All I received were dismissive emails sending me off to solve the problems on your site.

Pros:

The logo is nice. The name is also nice.

Cons:

Customer support is non existent. The arrogance of big business treats to customer as a problem rather than an asset.

Rodel
Founder in United Arab Emirates
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Extremely Frustrating Experience with Stripe

1.0 5 months ago

Comments: We've been using #Stripe since October 2021, and initially, everything worked fine. However, things took a frustrating turn when Stripe suddenly labeled our business as "high risk" without providing any evidence and placed an indefinite hold on our payouts. Despite submitting all the requested documentation and proving our compliance, their support team has failed to give any clear reason or transparency behind this decision. This lack of communication has severely impacted our business operations, and it's unacceptable for a company that relies on consistent cash flow. To make matters worse, Stripe doesn’t provide a local contact support number, making it even harder to resolve these issues. Stripe's handling of this situation has been deeply disappointing, and we strongly caution other businesses considering their service.

Pros:

Initially, doing business with stripe was fine.

Cons:

Stripe can place holds on your funds or freeze your accounts without warning, especially if it deems a business as "high risk," often without clear communication. Stripe lacks direct phone support in many regions, making it challenging to resolve urgent issues quickly.

Alternatives Considered: PayPal Commerce Platform

Reasons for Choosing Stripe: to have better users experience and support.

Switched From: tabby

Reasons for Switching to Stripe: Negative reviews including payout delays.

Sophie
Founder and Owner in UK
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

Great client feedback when using Stripe

5.0 4 months ago

Comments: Generally very positive. I like the speed at which the payouts reach my account and my clients report easy use when using stripe to pay the deposit for their appointments. Fees could be a little lower but generally no complaints!

Pros:

Easy to set up and quick payments. It’s a name my clients recognised and trust

Cons:

A couple of glitches when integrating with Pabau booking software but once you and running no issues

Edward
App Integration Specialist in UK
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

The de facto payment platform

5.0 4 months ago

Pros:

Feature set and API. Integrates with almost everything.

Cons:

Pricing can get expensive quickly. Tools for some processes, such as bulk price changes on subscriptions, don’t exist and need development to achieve.

Jenn
CEO in US
Medical Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

The Ease of Use is Outweighed by the Inferior Customer Service Highly Discourage Supporting Stripe.

1.0 9 months ago

Comments: Not impressed at all. Defiantly do not recommend.

Pros:

Easily set up and begin accepting debit and credit cards. Compatible with many applications to make processing and tracking simplified.

Cons:

The fee's pile up. Example: If someone disputes a debit charge and the company wins the dispute a fee is still charged to the company for the dispute. Multiple emails requesting verification and reverifying information you supply multiply times shows inefficiency on Stripes behalf. Bank statements and banking information that has been the same since the beginning of the account and now in question is beyond me. The fact they have no record of information supplied multiple times is concerning.

Leah
Leah
Detailer in US
Verified LinkedIn User
Automotive, Self Employed
Used the Software for: 1+ year
Reviewer Source

Clunky and confusing

2.0 7 months ago

Pros:

What I liked about stripe was their ability to be a middle man without intuit or Square. I also like the integration with specific websites and services like Buy me a Coffee and Beatstars.

Cons:

What a confusing slow mess of a product with a terrible app to boot. If you don’t receive payments through them regularly they will put your entire account on hold forcing you to call to never speak to a human.

Patrick
Owner in Ireland
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Efficient online payment facility.

4.0 7 months ago

Comments: Efficient and user friendly. Well recognised and trusted by customers.

Pros:

Payments Links are easy to create. Ability to send via WhatsApp/email useful.

Cons:

Fees. Can be unclear when looking at reports when searching for certain details.

Diego
Owner in Mexico
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Best cerdit card payment tool for your website.

5.0 4 months ago

Comments: It's a good experience reliable payments no errors until now.

Pros:

Stripe is very well-known so clients love it as a payment option

Cons:

There is a process to set it up that requires a programmer.