---
description: Learn more about Claritysoft CRM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Claritysoft CRM Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Claritysoft CRM](/software/123868/claritysoft-crm)

# Claritysoft CRM

Canonical: https://www.capterra.com.au/software/123868/claritysoft-crm

Page: 1 / 11\
Next: [Next page](https://www.capterra.com.au/software/123868/claritysoft-crm?page=2)

> Intuitive. Customizable. Powerful. Claritysoft CRM is designed to be easy to use without sacrificing power and functionality.
> 
> Verdict: Rated **4.5/5** by 243 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Claritysoft CRM?

Claritysoft CRM delivers the power, ease and affordability to help small, medium and large companies.  Flexibility and Ease of customization enable us to serve companies in most industries as well.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 243 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Claritysoft
- **Location**: Dublin, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: USD 49.00
- **Pricing model**: Per User
- **Pricing Details**: Choose the Claritysoft CRM pack that's right for you. With 3 versions available, and the option of adding individual features as needed, you can tailor your CRM solution to your exact specifications. Get your work done without paying for functionality you don't need and won't use. &#10;Start with the already robust and comprehensive Professional Pack, or the expanded and broad Accelerator Pack, and add more features as needed. Or explode into action with the complete CRM Suite. A full arsenal of Claritysoft's all-encompassing, powerful and extensive tools, including Claritysoft's outstanding Marketing, Projects and Help Desk Modules. With Claritysoft CRM you'll find, or create the exact CRM you need. Pricing starts at $39 per user/month, billed annually.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling
- Automated Routing
- CRM
- Calendar Management
- Calendar/Reminder System
- Campaign Management
- Collaboration Tools
- Contact Management
- Customer Database
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Document Storage
- Email Management
- Email Marketing
- For Insurance Industry
- Forecasting
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Marketing Automation
- Mobile Access
- Multi-Channel Communication
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Predictive Analytics
- Quotes/Estimates
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management
- Sales Reports
- Segmentation
- Self Service Portal
- Support Ticket Management
- Task Management
- Third-Party Integrations
- Workflow Management

## Integrations (6 total)

- Gmail
- Google Calendar
- Microsoft 365
- Microsoft Outlook
- QuickBooks Online Advanced
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)
- [Sales Force Automation Software](https://www.capterra.com.au/directory/12/sales-force-automation/software)
- [Lead Management Software](https://www.capterra.com.au/directory/30017/lead-management/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)
- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
4. [EngageBay CRM](https://www.capterra.com.au/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)
5. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18768 reviews)

## Reviews

### "Claritysoft review from Down Under" — 4.0/5

> **Lee** | *3 March 2026* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: Fully customisable from a data and interface perspective - you can re-configure the system to meet your needs (or alternatively take a working system straight out-of-the-box).
> 
> **Cons**: The support overall is excellent but we are based outside of the US and so there is a delay to get a response when an issue arises.
> 
> From initial contact, through to some hands-on training with the delivery team, my experience with Claritysoft has been excellent. The tool itself provides all the functionality you need from a CRM and none of the expensive extras that you will never use. Good value for money.

-----

### "We love Claritysoft CRM\!" — 4.0/5

> **Chastity** | *4 August 2025* | Professional Training & Coaching | Recommendation rating: 8.0/10
> 
> **Pros**: The transition from another CRM to Claritysoft was very seamless. Very user friendly\! We love the way that the Accounts, Contacts and Opportunities modules all work together.
> 
> **Cons**: I do not like that engage does not communicate with the CRM. We would love to be able to create tasks directly from Engage for our tram based on email campaign performance.
> 
> We have had a great experience since 2022 using this CRM, it works great for our sales team\! Some of our team are not super tech savvy and everyone seems to be able to use Claritysoft successfully.

-----

### "Administration Manager" — 4.0/5

> **Katie** | *3 March 2026* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: The information search is pretty easy, and I appreciate the security features especially. Being able to have certain project limited in view and scope to certain team members has been very good for client confidentiality. I appreciate how easy it is to customize views for my different potential workflows, as I wear a lot of hats at my company.
> 
> **Cons**: I wish there were more links between the different project levels, as they feel very siloed. The contact information being siloed away from the project information, being siloed away from the client account is frankly a little strange. The high degree of user interface customizability also took some getting used to to be able to use effectively.
> 
> Overall, positive\! It's secure, well built, they've been very responsive to our requests, and I appreciate working with them.

-----

### "Gift Card Review" — 3.0/5

> **Jonathan** | *3 March 2026* | Retail | Recommendation rating: 5.0/10
> 
> **Pros**: My work has me using it and I have used worse and better CRM's. It is easy to navigate and use but lacks some key functions.
> 
> **Cons**: The difficulty of uploading documents\&gt;
> 
> Its been ok

-----

### "Affordable and easy to use" — 5.0/5

> **Simon** | *3 March 2026* | Automotive | Recommendation rating: 8.0/10
> 
> **Pros**: I like how user friendly it is. It is layed out very well and helps to keeps things incredibly organized. It also gives really good visibility for anything you would want to track
> 
> **Cons**: I would say the limitations on a few of the filters and importing new data can occasionally be a bit frustrating
> 
> My experience has been great. It has been super easy to learn and integrate our sales plans into action

-----

Page: 1 / 11\
Next: [Next page](https://www.capterra.com.au/software/123868/claritysoft-crm?page=2)

## Links

- [View on Capterra](https://www.capterra.com.au/software/123868/claritysoft-crm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/123868/claritysoft-crm> |
| de-AT | <https://www.capterra.at/software/123868/claritysoft-crm> |
| de-CH | <https://www.capterra.ch/software/123868/claritysoft-crm> |
| en | <https://www.capterra.com/p/123868/Claritysoft-CRM/> |
| en-AE | <https://www.capterra.ae/software/123868/claritysoft-crm> |
| en-AU | <https://www.capterra.com.au/software/123868/claritysoft-crm> |
| en-CA | <https://www.capterra.ca/software/123868/claritysoft-crm> |
| en-GB | <https://www.capterra.co.uk/software/123868/claritysoft-crm> |
| en-IE | <https://www.capterra.ie/software/123868/claritysoft-crm> |
| en-IL | <https://www.capterra.co.il/software/123868/claritysoft-crm> |
| en-IN | <https://www.capterra.in/software/123868/claritysoft-crm> |
| en-NZ | <https://www.capterra.co.nz/software/123868/claritysoft-crm> |
| en-SG | <https://www.capterra.com.sg/software/123868/claritysoft-crm> |
| en-ZA | <https://www.capterra.co.za/software/123868/claritysoft-crm> |
| es | <https://www.capterra.es/software/123868/claritysoft-crm> |
| es-AR | <https://www.capterra.com.ar/software/123868/claritysoft-crm> |
| es-CL | <https://www.capterra.cl/software/123868/claritysoft-crm> |
| es-CO | <https://www.capterra.co/software/123868/claritysoft-crm> |
| es-CR | <https://www.capterra.co.cr/software/123868/claritysoft-crm> |
| es-DO | <https://www.capterra.do/software/123868/claritysoft-crm> |
| es-EC | <https://www.capterra.ec/software/123868/claritysoft-crm> |
| es-MX | <https://www.capterra.mx/software/123868/claritysoft-crm> |
| es-PA | <https://www.capterra.com.pa/software/123868/claritysoft-crm> |
| es-PE | <https://www.capterra.pe/software/123868/claritysoft-crm> |
| fr | <https://www.capterra.fr/software/123868/claritysoft-crm> |
| fr-BE | <https://fr.capterra.be/software/123868/claritysoft-crm> |
| fr-CA | <https://fr.capterra.ca/software/123868/claritysoft-crm> |
| fr-LU | <https://www.capterra.lu/software/123868/claritysoft-crm> |
| it | <https://www.capterra.it/software/123868/claritysoft-crm> |
| nl | <https://www.capterra.nl/software/123868/claritysoft-crm> |
| nl-BE | <https://www.capterra.be/software/123868/claritysoft-crm> |
| pt | <https://www.capterra.com.br/software/123868/claritysoft-crm> |
| pt-PT | <https://www.capterra.pt/software/123868/claritysoft-crm> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Claritysoft CRM","description":"Claritysoft CRM's unique blend of simplicity, utility, and flexibility delivers powerful marketing automation, sales automation, customer service tools and much more in an intuitive, completely customizable interface. Claritysoft was designed with considerable focus on usability, and built to enhance the user experience and maximize user adoption. Claritysoft CRM gives you enterprise power and functionality at a fraction of the cost.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cbb975ee-1692-40d5-b98d-2928009241b3.png","url":"https://www.capterra.com.au/software/123868/claritysoft-crm","@id":"https://www.capterra.com.au/software/123868/claritysoft-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":243},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.au/software/123868/claritysoft-crm#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Claritysoft CRM?","@type":"Question","acceptedAnswer":{"text":"Claritysoft CRM's unique blend of simplicity, utility, and flexibility delivers powerful marketing automation, sales automation, customer service tools and much more in an intuitive, completely customizable interface. Claritysoft was designed with considerable focus on usability, and built to enhance the user experience and maximize user adoption. Claritysoft CRM gives you enterprise power and functionality at a fraction of the cost.","@type":"Answer"}},{"name":"Who Uses Claritysoft CRM?","@type":"Question","acceptedAnswer":{"text":"Claritysoft CRM delivers the power, ease and affordability to help small, medium and large companies.Flexibility and Ease of customization enable us to serve companies in most industries as well.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/123868/claritysoft-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/2/customer-relationship-management/software","@type":"ListItem"},{"name":"Claritysoft CRM","position":3,"item":"/software/123868/claritysoft-crm","@type":"ListItem"}]}]}
</script>
