--- description: Learn more about Claritysoft CRM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Claritysoft CRM Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Claritysoft CRM](/software/123868/claritysoft-crm) # Claritysoft CRM Canonical: https://www.capterra.com.au/software/123868/claritysoft-crm Page: 1 / 11\ Next: [Next page](https://www.capterra.com.au/software/123868/claritysoft-crm?page=2) > Intuitive. Customizable. Powerful. Claritysoft CRM is designed to be easy to use without sacrificing power and functionality. > > Verdict: Rated **4.5/5** by 243 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Claritysoft CRM? Claritysoft CRM delivers the power, ease and affordability to help small, medium and large companies. Flexibility and Ease of customization enable us to serve companies in most industries as well. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 243 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Claritysoft - **Location**: Dublin, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 49.00 - **Pricing model**: Per User - **Pricing Details**: Choose the Claritysoft CRM pack that's right for you. With 3 versions available, and the option of adding individual features as needed, you can tailor your CRM solution to your exact specifications. Get your work done without paying for functionality you don't need and won't use. Start with the already robust and comprehensive Professional Pack, or the expanded and broad Accelerator Pack, and add more features as needed. Or explode into action with the complete CRM Suite. A full arsenal of Claritysoft's all-encompassing, powerful and extensive tools, including Claritysoft's outstanding Marketing, Projects and Help Desk Modules. With Claritysoft CRM you'll find, or create the exact CRM you need. Pricing starts at $39 per user/month, billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Alerts/Notifications - Appointment Scheduling - Automated Routing - CRM - Calendar Management - Calendar/Reminder System - Campaign Management - Collaboration Tools - Contact Management - Customer Database - Customizable Fields - Customizable Reports - Data Import/Export - Document Storage - Email Management - Email Marketing - For Insurance Industry - Forecasting - Interaction Tracking - Lead Capture - Lead Distribution - Lead Management - Lead Nurturing - Lead Qualification - Lead Segmentation - Marketing Automation - Mobile Access - Multi-Channel Communication - Opportunity Management - Performance Metrics - Pipeline Management - Predictive Analytics - Quotes/Estimates - Reporting & Statistics - Reporting/Analytics - Sales Activity Management - Sales Pipeline Management - Sales Reports - Segmentation - Self Service Portal - Support Ticket Management - Task Management - Third-Party Integrations - Workflow Management ## Integrations (6 total) - Gmail - Google Calendar - Microsoft 365 - Microsoft Outlook - QuickBooks Online Advanced - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software) - [Sales Force Automation Software](https://www.capterra.com.au/directory/12/sales-force-automation/software) - [Lead Management Software](https://www.capterra.com.au/directory/30017/lead-management/software) - [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software) - [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4458 reviews) 2. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6973 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) — 4.7/5 (730 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18782 reviews) 5. [Dynamics 365](https://www.capterra.com.au/software/157279/dynamics-365) — 4.4/5 (5822 reviews) ## Reviews ### "Claritysoft review from Down Under" — 4.0/5 > **Lee** | *3 March 2026* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: Fully customisable from a data and interface perspective - you can re-configure the system to meet your needs (or alternatively take a working system straight out-of-the-box). > > **Cons**: The support overall is excellent but we are based outside of the US and so there is a delay to get a response when an issue arises. > > From initial contact, through to some hands-on training with the delivery team, my experience with Claritysoft has been excellent. The tool itself provides all the functionality you need from a CRM and none of the expensive extras that you will never use. Good value for money. ----- ### "We love Claritysoft CRM\!" — 4.0/5 > **Chastity** | *4 August 2025* | Professional Training & Coaching | Recommendation rating: 8.0/10 > > **Pros**: The transition from another CRM to Claritysoft was very seamless. Very user friendly\! We love the way that the Accounts, Contacts and Opportunities modules all work together. > > **Cons**: I do not like that engage does not communicate with the CRM. We would love to be able to create tasks directly from Engage for our tram based on email campaign performance. > > We have had a great experience since 2022 using this CRM, it works great for our sales team\! Some of our team are not super tech savvy and everyone seems to be able to use Claritysoft successfully. ----- ### "Administration Manager" — 4.0/5 > **Katie** | *3 March 2026* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: The information search is pretty easy, and I appreciate the security features especially. Being able to have certain project limited in view and scope to certain team members has been very good for client confidentiality. I appreciate how easy it is to customize views for my different potential workflows, as I wear a lot of hats at my company. > > **Cons**: I wish there were more links between the different project levels, as they feel very siloed. The contact information being siloed away from the project information, being siloed away from the client account is frankly a little strange. The high degree of user interface customizability also took some getting used to to be able to use effectively. > > Overall, positive\! It's secure, well built, they've been very responsive to our requests, and I appreciate working with them. ----- ### "Not what we were expecting" — 2.0/5 > **Jen** | *21 July 2025* | Environmental Services | Recommendation rating: 2.0/10 > > **Pros**: The ability to email a large number of people at one time. The group edit function at the Project level reduced my completion of projects. The availability of looking up a contact and being able to look at their emails \& projects at a glance. > > **Cons**: When we transferred from our old database, we have contacts with duplicate contact records because they changed Accounts prior to the transfer. When we merge the contacts so all their projects are under one Contact record, it changes all the Account names to the most current Account. When we change the Account for the Contact at the Contact level, the new Account information doesn't update at the Contact level. We have to have 2 fields for email addresses because the blue print Email field doesn't flow into the Project. The Salutation field is only visible at the Contact record. > > It has been a frustrating switch from our old database. Some records didn't transfer and our customization wasn't as we expected. We have had to transfer many things from the old database manually on a daily basis since September 2024. ----- ### "Affordable and easy to use" — 5.0/5 > **Simon** | *3 March 2026* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: I like how user friendly it is. It is layed out very well and helps to keeps things incredibly organized. It also gives really good visibility for anything you would want to track > > **Cons**: I would say the limitations on a few of the filters and importing new data can occasionally be a bit frustrating > > My experience has been great. It has been super easy to learn and integrate our sales plans into action ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.com.au/software/123868/claritysoft-crm?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/123868/claritysoft-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data