---
description: Learn more about Claritysoft CRM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Claritysoft CRM Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Claritysoft CRM](/software/123868/claritysoft-crm)

# Claritysoft CRM

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> Claritysoft CRM is a simple, powerful cloud-based CRM with marketing automation and real human support for growing businesses.
> 
> Verdict: Rated **4.5/5** by 255 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Claritysoft CRM?

Claritysoft CRM offers powerful, easy-to-use, and affordable solutions for small, medium, and large businesses. High flexibility and easy customization let us serve most industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 255 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Claritysoft
- **Location**: Dublin, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: USD 29.00
- **Pricing model**: Per User
- **Pricing Details**: Pricing that's as straightforward as our CRM.&#10;Two complete CRM plans with clear differences, no hidden surprises, and no upgrade traps. Choose the plan that's right for your business today—and upgrade only when your business grows.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling
- Automated Routing
- CRM
- Calendar Management
- Calendar/Reminder System
- Campaign Management
- Collaboration Tools
- Contact Management
- Customer Database
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Data Security
- Document Storage
- Email Management
- Email Marketing
- For Insurance Industry
- Forecasting
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Marketing Automation
- Mobile Access
- Multi-Channel Communication
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Predictive Analytics
- Quotes/Estimates
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management
- Sales Reports
- Segmentation
- Self Service Portal
- Support Ticket Management
- Task Management
- Third-Party Integrations
- Workflow Management

## Integrations (6 total)

- Gmail
- Google Calendar
- Microsoft 365
- Microsoft Outlook
- QuickBooks Online Advanced
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)
- [Sales Force Automation Software](https://www.capterra.com.au/directory/12/sales-force-automation/software)
- [Lead Management Software](https://www.capterra.com.au/directory/30017/lead-management/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)
- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4482 reviews)
2. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6994 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18806 reviews)
5. [Dynamics 365](https://www.capterra.com.au/software/157279/dynamics-365) — 4.4/5 (5846 reviews)

## Reviews

### "Claritysoft review from Down Under" — 4.0/5

> **Lee** | *3 March 2026* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: Fully customisable from a data and interface perspective - you can re-configure the system to meet your needs (or alternatively take a working system straight out-of-the-box).
> 
> **Cons**: The support overall is excellent but we are based outside of the US and so there is a delay to get a response when an issue arises.
> 
> From initial contact, through to some hands-on training with the delivery team, my experience with Claritysoft has been excellent. The tool itself provides all the functionality you need from a CRM and none of the expensive extras that you will never use. Good value for money.

-----

### "We love Claritysoft CRM\!" — 4.0/5

> **Chastity** | *4 August 2025* | Professional Training & Coaching | Recommendation rating: 8.0/10
> 
> **Pros**: The transition from another CRM to Claritysoft was very seamless. Very user friendly\! We love the way that the Accounts, Contacts and Opportunities modules all work together.
> 
> **Cons**: I do not like that engage does not communicate with the CRM. We would love to be able to create tasks directly from Engage for our tram based on email campaign performance.
> 
> We have had a great experience since 2022 using this CRM, it works great for our sales team\! Some of our team are not super tech savvy and everyone seems to be able to use Claritysoft successfully.

-----

### "Great Product\!" — 5.0/5

> **Britany** | *3 March 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: I absolutely love both the customer service and the product itself. From start to finish, the experience has been smooth, professional, and genuinely enjoyable. The team was responsive, helpful, and makes sure everything was handled quickly and correctly. On top of that, the product has exceeded expectations in both quality and performance. It’s clear that a lot of care goes into both the service and what’s being delivered. Highly impressed all around\!
> 
> **Cons**: Overall, we’ve had a positive experience, but I do wish there were more customization options available for the product. Having additional flexibility to tailor certain features, settings, or design elements to better fit our specific needs would make it even more valuable for our use case. Greater customization would allow us to align the product more closely with our workflows and preferences, and ultimately maximize its impact for our team.
> 
> It has been a great experience overall. The customer service team is truly wonderful—responsive, knowledgeable, and quick to step in whenever assistance is needed. On the rare occasion that the information isn’t readily available in the knowledgebase, they are fast to respond and ensure we get exactly what we need. It’s clear they are committed to providing timely and effective support, which makes a big difference in our overall experience.

-----

### "Lots of features - If I can find them" — 3.0/5

> **jameela** | *22 March 2026* | Education Management | Recommendation rating: 5.0/10
> 
> **Pros**: The pages look clean and orderly, with even spaces. There are also lots of features to store information and to organize events. The email extension that saves and organizes correspondences on the site is also convenient and it's so good, we're required by our org to use it.
> 
> **Cons**: Front end bugs out sometimes. Doesn't always save. App is confused if it's a one page app or a sequential app. Why does the time change after you change the date? And why isn't the total time auto calculated from the time entry? And why does the calendar always go back to day when I change it to week. And doesn't the project autopopulate with my own projects
> 
> It's hard to get a lot of information on a single page, so I miss tasks sometimes because they're cut off. I get really frustrated by it sometimes and I dislike using it.

-----

### "clarity - a strong choice for business needs" — 5.0/5

> **Caecilia** | *11 June 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: clarity has been great at confirming to our company's needs, including streamlining certain tools to our specific use.
> 
> **Cons**: the fact that we can't change the automatic generated time length of events; they automatically set the time at 30 minutes.
> 
> my experience has been great\! they're customer service has been consistent and I appreciate the speed with which they've handled any bugs.

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