---
description: Learn more about CEBS Voice Concierge price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CEBS Voice Concierge Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [CEBS Voice Concierge](/software/1237527/Hotel-Companion-AI-In-Room-Voice-Concierge)

# CEBS Voice Concierge

Canonical: https://www.capterra.com.au/software/1237527/Hotel-Companion-AI-In-Room-Voice-Concierge

> CEBS Voice Concierge is an AI hotel software enabling multilingual, contactless guest experiences via natural voice commands.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses CEBS Voice Concierge?

Hotels, resorts, hospitality operators, property management companies, and guest experience managers.

## About the vendor

- **Company**: CEBS WORLDWIDE
- **Location**: Houston, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: USD 1,000.00
- **Pricing Details**: Hotel Companion is offered on a custom subscription basis for hotels, resorts and hospitality groups. Pricing is tailored to property size, number of rooms, number of properties, required guest experience capabilities, AI and voice usage, integrations, smart-room connectivity, deployment model and support requirements.

Deployments can include the AI In-Room Voice Concierge, digital guest experience, hotel service requests, in-room dining, smart-room controls, recommendations, multilingual guest assistance and the Hotel Operations Console. Integration with PMS, POS, BMS/GRMS and other hotel systems can be scoped according to the property's technology environment.

Multi-property and enterprise hospitality groups can request volume-based commercial models. Implementation, integration and optional customisation are scoped separately where required. Contact CEBS Worldwide for a tailored proposal.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English, French, Hindi, Spanish
- **Available Countries**: Canada, France, Germany, India, Spain, United Arab Emirates, United Kingdom, United States

## Features

- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Reporting/Analytics

## Support Options

- Email/Help Desk
- 24/7 (Live rep)
- Chat

## Category

- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6999 reviews)
2. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4092 reviews)
3. [Marvin](https://www.capterra.com.au/software/1032196/marvin) — 4.8/5 (13 reviews)
4. [livepro](https://www.capterra.com.au/software/165150/livepro) — 4.8/5 (182 reviews)
5. [SurveyMonkey](https://www.capterra.com.au/software/32728/surveymonkey) — 4.6/5 (10512 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1237527/Hotel-Companion-AI-In-Room-Voice-Concierge)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10182107/Hotel-Companion-AI-In-Room-Voice-Concierge/> |
| en-AE | <https://www.capterra.ae/software/1237527/Hotel-Companion-AI-In-Room-Voice-Concierge> |
| en-AU | <https://www.capterra.com.au/software/1237527/Hotel-Companion-AI-In-Room-Voice-Concierge> |
| en-CA | <https://www.capterra.ca/software/1237527/Hotel-Companion-AI-In-Room-Voice-Concierge> |
| en-GB | <https://www.capterra.co.uk/software/1237527/Hotel-Companion-AI-In-Room-Voice-Concierge> |
| en-IE | <https://www.capterra.ie/software/1237527/Hotel-Companion-AI-In-Room-Voice-Concierge> |
| en-IL | <https://www.capterra.co.il/software/1237527/Hotel-Companion-AI-In-Room-Voice-Concierge> |
| en-IN | <https://www.capterra.in/software/1237527/Hotel-Companion-AI-In-Room-Voice-Concierge> |
| en-NZ | <https://www.capterra.co.nz/software/1237527/Hotel-Companion-AI-In-Room-Voice-Concierge> |
| en-SG | <https://www.capterra.com.sg/software/1237527/Hotel-Companion-AI-In-Room-Voice-Concierge> |
| en-ZA | <https://www.capterra.co.za/software/1237527/Hotel-Companion-AI-In-Room-Voice-Concierge> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"CEBS Voice Concierge","description":"CEBS Voice Concierge is an AI voice assistant platform for hotels and resorts, allowing guests to control in-room settings like lighting, temperature, curtains, and entertainment through voice commands. Guests can manage bookings, inquire about weather, attractions, and hotel information. Supporting multiple languages, including English, Arabic, French, Hindi, and Spanish, the system integrates with property management systems and housekeeping operations to process requests in real time. Service requests for housekeeping, room service, or maintenance are routed to staff via a dashboard that tracks status and completion. AI-driven personalization analyzes guest preferences to offer tailored recommendations for dining, spa treatments, and events. An analytics dashboard provides insights into guest interactions, service patterns, and satisfaction metrics, helping improve operations and identify upselling opportunities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5c5d8448-5472-4cab-b53c-13d5c0141e2b.png","url":"https://www.capterra.com.au/software/1237527/Hotel-Companion-AI-In-Room-Voice-Concierge","@id":"https://www.capterra.com.au/software/1237527/Hotel-Companion-AI-In-Room-Voice-Concierge#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"1000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.au/software/1237527/Hotel-Companion-AI-In-Room-Voice-Concierge#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is CEBS Voice Concierge?","@type":"Question","acceptedAnswer":{"text":"CEBS Voice Concierge is an AI voice assistant platform for hotels and resorts, allowing guests to control in-room settings like lighting, temperature, curtains, and entertainment through voice commands. Guests can manage bookings, inquire about weather, attractions, and hotel information. Supporting multiple languages, including English, Arabic, French, Hindi, and Spanish, the system integrates with property management systems and housekeeping operations to process requests in real time. Service requests for housekeeping, room service, or maintenance are routed to staff via a dashboard that tracks status and completion. AI-driven personalization analyzes guest preferences to offer tailored recommendations for dining, spa treatments, and events. An analytics dashboard provides insights into guest interactions, service patterns, and satisfaction metrics, helping improve operations and identify upselling opportunities.","@type":"Answer"}},{"name":"Who Uses CEBS Voice Concierge?","@type":"Question","acceptedAnswer":{"text":"Hotels, resorts, hospitality operators, property management companies, and guest experience managers.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/1237527/Hotel-Companion-AI-In-Room-Voice-Concierge#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"CEBS Voice Concierge","position":3,"item":"/software/1237527/Hotel-Companion-AI-In-Room-Voice-Concierge","@type":"ListItem"}]}]}
</script>