--- description: Learn more about SiteMinder price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SiteMinder Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Online Booking Systems](/directory/20032/reservations/software) > [SiteMinder](/software/123133/siteminder) # SiteMinder Canonical: https://www.capterra.com.au/software/123133/siteminder Page: 1 / 12\ Next: [Next page](https://www.capterra.com.au/software/123133/siteminder?page=2) > World's Leading Hotel Platform — 44k Hotels Across 175 Countries Trust SiteMinder To Drive Their Full Revenue Potential. > > Verdict: Rated **4.2/5** by 257 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SiteMinder? Independent hotels or hotel groups, across the globe, that are looking to bring in more guests through online reach, and seeking technology that provides solutions to attract, and convert guests. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 257 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SiteMinder - **Location**: Sydney, NSW, Australia - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 85.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: (Pricing based on properties with 10 rooms) The Channel Manager: £49 per month (or £47 per month when paid annually), 14-day free trial available. Booking Engine: £29 per month (or £28 per month when paid annually), 14-day free trial available. Canvas: £49 per month (or £47 per month when paid annually), 30-day free trial available. Insights: £29 per month (or £28 per month when paid annually), 14-day free trial available. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Indonesian, Italian, Portuguese, Spanish, Thai - **Available Countries**: Australia, Canada, Colombia, Costa Rica, Estonia, Fiji, Finland, France, Germany, Ghana, Hong Kong SAR China, India, Indonesia, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Philippines and 11 more ## Features - Activity Dashboard - Billing & Invoicing - Booking Management - CRM - Channel Management - Communications Management - Customer Support - Dynamic Pricing - GDS/OTA Integration - Group Reservations - Guest Experience Management - Housekeeping Management - Online Booking - Payment Processing - Promotions Management - Rate Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Room Inventory - Third-Party Integrations ## Integrations (13 total) - 3RPMS - 5stelle - Avvio Suite - Booking Direct - Cendyn Guestrev - Cloudbeds - Little Hotelier - RevControl - Revpar Guru - Right Revenue - RoomPriceGenie - RoomRaccoon - Smartpricing ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Booking Systems](https://www.capterra.com.au/directory/20032/reservations/software) ## Related Categories - [Online Booking Systems](https://www.capterra.com.au/directory/20032/reservations/software) - [Hotel Channel Management Software](https://www.capterra.com.au/directory/31615/hotel-channel-management/software) - [Holiday Rental Management Software](https://www.capterra.com.au/directory/30616/vacation-rental/software) - [Motel Software](https://www.capterra.com.au/directory/32584/motel/software) ## Alternatives 1. [Cloudbeds](https://www.capterra.com.au/software/158839/cloudbeds) — 4.3/5 (341 reviews) 2. [Stayflexi](https://www.capterra.com.au/software/193259/flex-pms) — 4.7/5 (154 reviews) 3. [eZee Absolute](https://www.capterra.com.au/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 4. [Sirvoy](https://www.capterra.com.au/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews) 5. [easybooking](https://www.capterra.com.au/software/177658/julia) — 4.2/5 (38 reviews) ## Reviews ### "Support lacking in urgency" — 2.0/5 > **Brooke** | *6 February 2026* | Accounting | Recommendation rating: 1.0/10 > > **Pros**: Reasonably efficient platform with good access. > > **Cons**: Ease of use. > > Siteminder is a good platform until you have an issue. We have a current issue that originally occurred in July 2024 and was rectified. The issue appeared again in November 2024 and after the initial report to Siteminder in December we are still waiting after 2-1/2 months for a solution to a simple coding problem. We need to utilise our staff to manually do what the program should do automatically costing us time and money however Siteminder are still charging full invoice rate. ----- ### "Makes life much easier when dealing with OTA's" — 5.0/5 > **Payhton** | *19 June 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: The quick responses in the chat from the SiteMinder team. Friendliness of support staff. Ease of stop sells for multiple channels. > > **Cons**: There needs to be a log on the user side to see when changes have been made, i.e., when stop sells are activated for room types and by who, who created room types, when inventory updates were last received ----- ### "Great expererience" — 5.0/5 > **Sam** | *7 June 2025* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: Since the time we were 'live' I have found the platform very easy to use, I like the UI it is self explanatory and the sync to partners is nice and quick. > > **Cons**: Haven't found any cons with the platform, granted we are fairly new to Siteminder but so far everything has been great :) > > Easy to use and meets all expectations. Onboarding was good with knowlegable resources. Siteminder went the extra mile to assist us with onboarding with a distribution partner. Every time i have interacted with the support team it has been a pleasure. ----- ### "\[sensitive content hidden\] was a brilliant help" — 4.0/5 > **Amy** | *2 July 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Ease of use. \[sensitive content hidden\] who assisted me this time was brilliant, really timely and her instructions were easy to follow. > > **Cons**: support can be hard to connect with. would be brilliant if there were account managers that you can connect with to assist. ----- ### "Through the Eyes of an African Hospitality Leader: My SiteMinder Experience (900+ Rooms)" — 5.0/5 > **Tawanda** | *17 April 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: SiteMinder provides a remarkably user-friendly and straightforward solution for comprehensive channel management. From initial setup and rate synchronization to inventory control, the platform simplifies every step. Furthermore, its integrated analytics offer valuable guidance for performance optimization. My experience managing Rainbow Tourism Group's significant portfolio of over 900 rooms across 7 properties is greatly enhanced by SiteMinder's capabilities. > > **Cons**: The subscription costs can be quite substantial, potentially posing a financial hurdle for smaller independent properties or guesthouses operating on tighter margins. Exploring a usage-based pricing model, similar to how Demandplus calculates commissions, could make the platform more accessible and cost-effective for businesses with lower booking volumes. Furthermore, a notable drawback in the newly upgraded platform is the absence of a consolidated revenue report that provides an overview of all properties managed under a single account. For users overseeing multiple properties, like myself with 7 hotels and over 900 rooms, the lack of a unified revenue report necessitates generating individual reports for each property, significantly increasing the time and effort required for performance analysis and strategic decision-making. Implementing a comprehensive, consolidated revenue report would be a valuable enhancement for multi-property users. > > Overall, I've found SiteMinder to be a real game-changer in managing Rainbow Tourism Group hotels' online distribution. It truly lives up to its promise of making things simple – the user interface is incredibly easy to navigate, and setting up new channels, mapping rates, and managing inventory is about as straightforward as it gets. Plus, the insights it offers have definitely helped us optimize our performance. The fact that I can efficiently manage over 900 rooms across my 7 hotels through one platform is a testament to its power. However, I do have a couple of key points to consider. The subscription costs can be quite hefty, and I can see how this could be a significant hurdle for smaller properties. Also, a bit of a frustration with the new upgrade is the lack of a consolidated revenue report. Having to pull individual reports for each of my 7 hotels adds unnecessary time and effort when trying to get a holistic view of our performance. A unified report would be a huge improvement. On the bright side, I have to give a massive shoutout to SiteMinder's support team – they are incredibly responsive and always helpful. And their accounts department has been understanding and flexible when we've had occasional payment delays, which is really appreciated. So, my overall feeling is this: SiteMinder is a powerful and generally fantastic tool that has significantly simplified our channel management and offers great support. However, the cost can be a barrier for smaller players, and the current lack of a consolidated revenue report for multi-property users is a definite drawback. Get those two things sorted, and it would be pretty much perfect\! ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.com.au/software/123133/siteminder?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/123133/siteminder) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data