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7shifts
What Is 7shifts?
A powerful all-in-one platform that helps restaurants manage their work schedules, time clock, team communication, labor compliance, payroll, tips and more.
Save $1,000s every month in reduced labor costs, cut staff call & text chaos by 50%, create schedules with 95% labor accuracy, manage staff on-the-go with the free mobile app, and integrate all your existing POS and payroll systems.
Join the 1,000,000+ restaurant pros already using 7shifts to simplify their team management.
Who Uses 7shifts?
7shifts is designed specifically for restaurants. With flexible features for evolving needs, 7shifts can accomodate everyone from mom-and-pop stores to those with 75+ locations.
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Reviews of 7shifts
7 Shifts for restaurant schedule Management
Comments: My managers and employees love it.
Pros:
It is easy to use and anybody with a phone can have easy access to their schedule, send messages using it, and letting anybody know about changes. It is a very practical and professional tool for the schedules that we use in our Restaurant. We have the scheduling available on our P/R processor, but we prefer to pay for this service as it is more agile and practical than our P/R company.
Cons:
To be honest, I do not have any complaints, but we only use the scheduling module as we have other systems.
7shifts Response
3 years ago
Thanks for the review Leandro! It's great to hear that even though you have the option, you see so much value in 7shifts that it goes above and beyond what is offered to you in your payroll provide. Know that we will always be looking to increase the value of our services for folks like yourself. Cheers!
Alternatives Considered:
Great product, and the price is so affordable
Comments: The best piece to me was taking scheduling, time off requests, availability, and budgeting and putting them into a single piece of software.
Pros:
I loved getting to a digital schedule that I could easily push notifcations to my employees. It really streamlined the schedule process for my business and allowed me to simplify several processes into one.
Cons:
I was very happy with the software, however the only thing that made me switch was to get as many things under a single software suite as possible. We now use square for POS, scheduling, time tracking, payroll management, etc.
Easy, accessible, quick,multifunctional toll done GREAT
Pros:
Seeing the schedule, access to your pay stub and seeing how much you made after your shift with tax taken out ( depending on your state) Notifications when schedule changed. Notifications when your shift starts in an hour 🙌, access to pay stubs easily, you can see whos scheduled when and get their contact as needed . Also great for communication between the team!
Cons:
Not sure if its something on our end ( probably is) but we changed systems and now use spot on . And we no longer can connect timesheet or or see the paystubs.. cant verify vlock in. Its not connected. Weve been told it will take 2 weeks to transfer everything over and its been over 2 - 3months . Not sure if thr system we use doesnt want to connect or if its something on our admin office end .
7shifts Response
6 days ago
Thank you for taking the time to share your positive experience with 7shifts! We love hearing about how 7shifts has positively impacted your restaurant. If there is ever anything we can help with, our team is here for you. Feel free to reach out to [email protected] for any extra feedback or questions.
It’s Okay
Pros:
When choosing the highest cost package, you will have access to the most basic necessary functions. They do not charge base level employees to use the app
Cons:
Some functions change without first being informed (although they state that they always inform prior to a change). Their beta testing due diligence leaves something to be desired. If they are unable to duplicate an error even if you can prove it exists, they refuse to fix it saying they are incapable of doing so. They make their customers pay for basic functions through the most costly package I used to use 7ahifts for over 4 years. I was looking at using them again for a different restaurant. However, the salesperson I encountered was a typical salesperson and never talked to me like they cared about the company Where I’m currently employed. Instead I was told stats about how I wouldn’t find a program cheaper, that they weren’t gouging those who wanted the basic functions I pointed at, and multiple other aspects in which I was wrong. When I pointed that out, he proceeded to raise his voice at me, chuckled and attempted to carry on I hung up on him at that point of the conversation I would have never signed a contract with this individual. Hopefully other sales reps actually care about potential customers
7shifts Response
4 years ago
Hi Susie, Thanks so much for your comment. We really appreciate your candid feedback so we can make the 7shifts experience better for all users, and we're sorry to hear your experience was less than ideal. As a product that is growing and evolving every day, our pricing has changed a lot since you would have first started using 7shifts 4 years ago, but we would like to see what we can do to make 7shifts work for the restaurant you are currently working in. Please drop us a line at [email protected] and we will see what we can do to offer a solution the meets the needs of your business. In regards to your interactions with a member of our team, I have flagged this to our management team to ensure that we provide everyone the same high level of service that we ourselves would expect. We apologize if your experience was less than ideal and really take that to heart. We hope that in the future we can earn back the trust you have placed in our business.
7shifts reduced scheduling errors and saved time
Comments: In general, this setup is quite efficient. The process of making appointments is quick and easy. For me, this is the most effective method available. I think it would be great if the user had more control over how the system worked for them.
Pros:
Toast's integration has made it even more user-friendly and convenient. We found that 7 shifts gave us more flexibility and control over our analytics, and the Toast integration helped us bring everything together. Making and using to-do lists is simple. We can inform the team of upcoming activities with the use of a calendar.
Cons:
It's hard to understand the ins and outs of time monitoring and arranging workers' shifts. They don't match up with Toast, thus we have no idea how the 7 shifts method calculates its staffing levels.
