17 years helping Australian businesses
choose better software

Australia Local product

What Is Rezdy?

Rezdy is the world’s leading independent B2B SaaS booking and distribution platform for tours, activities & attractions. Their powerful booking software helps thousands of tour and activity operators, in over 100 countries, save time and grow their direct business. Operators of all sizes, regardless of their chosen booking software, are further empowered to connect and trade with local and international agents at scale through their unparalleled B2B distribution platform, Rezdy Channel Manager.

Who Uses Rezdy?

Booking software designed for tour, activity & attractions providers, as well as shuttle buses and charters. Channel Manager designed to connect operators, reservation systems & resellers via one API.

Where can Rezdy be deployed?

Cloud-based
On-premises

About the vendor

  • Rezdy
  • Located in Surry Hills, Australia
  • Founded in 2010

Rezdy support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

American Samoa, Anguilla, Antigua & Barbuda, Armenia, Aruba and 102 others

Languages

English

Rezdy pricing

Starting Price:

USD 49.00/month
  • Yes, has free trial
  • No free version

Rezdy does not have a free version but does offer a free trial. Rezdy paid version starts at USD 49.00/month.

Pricing plans get a free trial

About the vendor

  • Rezdy
  • Located in Surry Hills, Australia
  • Founded in 2010

Rezdy support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

American Samoa, Anguilla, Antigua & Barbuda, Armenia, Aruba and 102 others

Languages

English

Rezdy videos and images

Rezdy Software - Dashboard overview
Rezdy Software - Rezdy Channel Manager
Rezdy Software - Calendar
Rezdy Software - Booking form
Rezdy Software - Reports
View 6 more
Rezdy video
Rezdy Software - Dashboard overview
Rezdy Software - Rezdy Channel Manager
Rezdy Software - Calendar
Rezdy Software - Booking form
Rezdy Software - Reports

Features of Rezdy

  • Accounting Integration
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Central Reservation System
  • Client Management
  • Contract/License Management
  • Customer Database
  • Customer Support
  • Dashboard
  • Electronic Payments
  • GDS/OTA Integration
  • Group Reservations
  • Invoice Management
  • Itinerary Creation
  • Online Booking
  • Package Creation
  • Payment Processing
  • Pricing Management
  • Rate Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Vendor Management

Alternatives to Rezdy

WebTicketManager is a white label end-to-end ticketing solution. Developed by industry experts and requires no capital outlay.
TrekkSoft's booking software is trusted by thousands of tour & activity companies in 130+ countries across the globe. Schedule a demo!
We excel at handling complex booking scenarios where guests want to book accommodation and activities in one go.
A leading Australian online event ticketing, bookings and registrations platform. Learn more about TryBooking
Booking and business management software designed to make reservations easy for tourism companies. Learn more about Zaui
Cloud-based solution for tour operators & travel agents to manage business with features such as billing, payments, booking, and more.
A SaaS solution for DMCs, TO and Travel Agencies with features including trip builder, quotes, CRM, bookings, logistics, finances, CMS.
Web-based solution that provides reservation management through inventory distribution, bookings, operational functions and more.
Hero is a leading provider of B2B and B2B2C technology solutions for inbound and in-destination travel resellers. Learn more about Hero

Reviews of Rezdy

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.4
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Diego
Diego
COO in Ecuador
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A flexible tool that helped us during a long low-occupancy period

5.0 2 years ago

Pros:

Easy of use & setup, great support and good technical documentation if you use the API and webhooks for setup taylor-made tours and activities. If you are starting up, It is a very good way to prepare your company for growth.

Cons:

Lack of payment integration with LATAM countries.

Alternatives Considered: Toogo and Checkfront

Reasons for Choosing Rezdy: To reduce costs and improve our operation strategy considering a low occupancy period because of covid-19 we needed a solution that provides us flexibility at the moment to setup availability of specific tours & activities.

Rezdy Response

2 years ago

Hi Diego, we're delighted to see that our products have been beneficial for your business, especially during a challenging low occupancy period. Thank you for taking the time to provide us with your valuable feedback, we really appreciate this. Kind regards, Customer care team

Jacqueline
Director in UK
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great features and functionality that help your business grow

5.0 4 years ago

Pros:

*Easy to use *Easy to connect with resellers *Easy to manage staff and resources *Easy to communicate with customers via sms and email *Great support

Cons:

*Very limited reporting *Unable to include discounted reseller tickets so does not integrate properly with accounting software *Very, very expensive compared with other booking software *Time consuming to set-up

Rezdy Response

4 years ago

Dear Jacqueline, Many thanks for taking the time to provide us your feedback, we really appreciate this. We do have new customer reporting coming up very soon and we will keep you updated on this. In the meantime, if you haven't done already, please follow our "What's New in Rezdy" page for the latest updates. https://support.rezdy.com/hc/en-us/sections/200696774-What-s-New-in-Rezdy Kind Regards Hemant Malhotra Customer Service Manager

BLOSSOM
OWNER in US
Maritime, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Disaster for a busy business

1.0 4 years ago

Comments: Terrible! Overbooking, Calendar function not working, Birth dates customers entered were showing as born in 1800, online booking was kicking customers out after they entered all their info, there are so many issues you can not list them all. This is all something that began in May 2020 after using the system since 2018 without too many issues but when they started it was a complete malfunction on all fronts.

Pros:

It was good for a while but it started malfunctioning in ever aspect of the software. Nothing could be done by customer service. I have tried for months with them not being able to fix the multiple problems within their system

Cons:

Lack of customer service. Malfunctioning software.

Alternatives Considered: FareHarbor

Reasons for Choosing Rezdy: PeekPro was not as diverse as Rezdy claimed to be.

Reasons for Switching to Rezdy: They appeared to be the most flexible for my business.

Rezdy Response

4 years ago

Dear Blossom, I am really sorry to hear about your recent experience with Rezdy regarding an ongoing issue with the set-up. I believe our customer service has already been in touch with you and we have been able to resolve some of the issues, while others are still in the process. Your feedback on the features that are currently not available on Rezdy is really valuable to us and we will make sure this is addressed to the right teams, based on the support ticket raised by you. If you do need any further assistance, please feel free to reach out to our customer service team directly. Kind Regards Hemant Malhotra Customer Services Manager

Liviana
Reservation Consultant in Fiji
Hospitality, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Easy To Use for Beginners

5.0 3 months ago

Comments: I have found it easy to use, features that are easy to understand and activate, very helpful and ast response time of their customer servie agents.

Pros:

Easy to use for those not an expert on Rezdy and very helpful and fast response time their customer service agents.

Cons:

Some features like creating invoices that are tailor made to a particular business not yet active in Rezdy.

Claire
Director in UK
Leisure, Travel & Tourism, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

It’s very Robust! & we have tailored it!

5.0 5 years ago

Comments: We rely on it like electricity!
5 star

Pros:

We completely rely on it to run our public walking tour business. It has been incredibly robust. No glitches, no hacks, and runs just very very smoothly. The monthly updating is essential to improve it & keep the quality at a top industry best standard.

Cons:

We look a long time to set ours up so it works in our particular business & (in Uk) no one (we think) is using how we are. Some of our staff still struggle with remembering how to use it as it’s very complicated - because it does so much. But my goodness it’s been a game changer!

Rezdy Response

4 years ago

Hi Claire, Thank you for your feedback. We really value your comments and will make sure these are shared with the right teams. Kind Regards Customer Care team