--- description: Learn more about Rezdy price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Rezdy Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Tour Operator Software](/directory/20033/tour-operator/software) > [Rezdy](/software/122690/rezdy) # Rezdy Canonical: https://www.capterra.com.au/software/122690/rezdy Page: 1 / 11\ Next: [Next page](https://www.capterra.com.au/software/122690/rezdy?page=2) > The world’s leading independent online booking and distribution platform. Save time, get connected \& ultimately grow your business. > > Verdict: Rated **4.5/5** by 237 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Rezdy? Booking software designed for tour, activity \& attractions providers, as well as shuttle buses and charters. Channel Manager designed to connect operators, reservation systems \& resellers via one API. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 237 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Rezdy - **Location**: Surry Hills, Australia - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 49.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Rezdy is based on a hybrid pricing model with a small monthly fee \& small booking fee. There is a price for any business size, based on booking volume and features, so you can decide the best plan for your business. No credit card required to trial and no lock-in contract. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: American Samoa, Anguilla, Antigua and Barbuda, Armenia, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Bermuda, Bhutan, Bosnia and Herzegovina, Brazil, British Virgin Islands, Brunei, Cambodia, Canada, Cayman Islands, China and 87 more ## Features - Accounting Integration - Booking Management - Booking Notes - CRM - Calendar Management - Central Reservation System - Client Management - Contract/License Management - Customer Database - Customer Support - Dashboard - Electronic Payments - GDS/OTA Integration - Group Reservations - Invoice Management - Itinerary Creation - Online Booking - Package Creation - Payment Processing - Pricing Management - Rate Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Resource Management - Scheduling - Vendor Management ## Integrations (16 total) - Apple Pay - Bookeasy - Fotaflo - Google Calendar - Google Pay - Google Sheets - Mailchimp - PayPal - Smartwaiver - Stripe - Wherewolf - WordPress - Xero - Zapier - authorize.net ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Tour Operator Software](https://www.capterra.com.au/directory/20033/tour-operator/software) ## Related Categories - [Online Booking Systems](https://www.capterra.com.au/directory/20032/reservations/software) - [Tour Operator Software](https://www.capterra.com.au/directory/20033/tour-operator/software) - [Travel Agency Software](https://www.capterra.com.au/directory/20034/travel-agency/software) - [Rental Software](https://www.capterra.com.au/directory/30116/rental/software) - [Travel Management Software](https://www.capterra.com.au/directory/31057/travel-management/software) ## Alternatives 1. [Bókun](https://www.capterra.com.au/software/178518/bokun) — 4.7/5 (453 reviews) 2. [WeTravel](https://www.capterra.com.au/software/163474/wetravel) — 4.8/5 (524 reviews) 3. [Intelitour](https://www.capterra.com.au/software/1070243/Intelitour) — 5.0/5 (41 reviews) 4. [Peek Pro](https://www.capterra.com.au/software/142459/peek-pro-tour-operator-software) — 4.7/5 (794 reviews) 5. [YouLi](https://www.capterra.com.au/software/187719/youli) — 4.7/5 (29 reviews) ## Reviews ### "Bait and Switch Pricing. DO NOT USE" — 1.0/5 > **Brad** | *24 January 2026* | Fishery | Recommendation rating: 0.0/10 > > **Pros**: The usability and interface is great. For a simple business operations it is clean and optimal. Not over complicated > > **Cons**: Bait-and-switch pricing once you’re locked in We signed up to Rezdy on the clear understanding that pricing was a monthly fee plus $1 per offline booking. That suited our fishing business perfectly — we are highly weather-dependent and primarily take bookings in person, while potentially moving to online bookings via a website in the future. Throughout the entire setup and onboarding process, there was no mention whatsoever that we would later be told our plan was unsuitable, that we would be required to change plans, or that offline bookings would ever be subject to percentage-based fees. We were never told there was any requirement to be online or to use Rezdy for payments. We invested months setting up the system, learning the software, and integrating it into our operations. Then, three to four months in — once we were comfortable and reliant on the platform — Rezdy abruptly informed us that we had to change plans because it was supposedly more suitable for our business. When we asked to compare plans, we were pushed toward a Marketplace plan that: Is not displayed anywhere on their website Charges 3% of all bookings, online or offline Applies even though we do not take payments through Rezdy Applies even though bookings are manually entered In other words, Rezdy is now seeking a percentage of our revenue for bookings they did not generate and payments they do not process. When we stated that we wished to remain on the Foundation plan we originally signed up for, we were given an ultimatum: switch to the new plan within three days or leave the platform entirely. This is not transparency or fair dealing. It is a classic bait-and-switch, timed precisely when a business is most embedded in the software and leaving is most disruptive. Rezdy may suit businesses that operate fully online and process payments through the platform. For weather-dependent or in-person operators, proceed with extreme caution — the pricing you sign up to may not be the pricing you’re allowed to keep. Extremely disappointing experience. > > Bait and switch pricing. We were completely misled be our Account Executive and never informed of the requirements of the plans before they forced us to switch plans to charge us about 10 fold as much. ----- ### "The Worst 3 Months of My Business Life" — 1.0/5 > **P Mathew** | *19 July 2025* | Leisure, Travel & Tourism | Recommendation rating: 0.0/10 > > **Pros**: The sales team was quick to respond and very polished in their pitch. You get to speak with someone directly, which gives a good first impression, though it turned out to be just that, an impression. > > **Cons**: The support is terrible no phone line, no live chat, just slow, careless email responses with no sense of urgency or ownership. The platform is buggy and unreliable, often making changes or updates on its own. One serious glitch resulted in a major booking mishap, costing me a one-star review. The lack of accountability and support is beyond frustrating. > > I signed up in April and left within three months. It was a stressful and disappointing experience. I’ve since switched to Bokun and am much happier. ----- ### "Avoid Rezdy - Failure to fix fundamental programming bugs" — 1.0/5 > **Dany** | *5 October 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Ability to take payment by credit card and Paypal, however, whilst you can charge the relevant merchant fee for credit card, you cannot for Paypal. > > **Cons**: Very slow with support. Rezdy has a WHOLE CURRENCY which displays incorrectly on its system (XPF), this eliminates several whole countries from being able to make a booking, simply because their I.T. guys have failed to put in the currency conversion correctly on their Rezdy system. Rezdy has had this reported to them multiple times over a period of months, but unfortunately they don't have time to deal with even such a fundamental programming error. If they get this wrong then they could be getting a lot wrong. > > Not good. Rezdy is not recommended as they have failed to fix basic bugs in their system which impacts their clients and the guests who book. ----- ### "Good booking platform" — 5.0/5 > **Kim** | *31 August 2024* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: Booking calender flexible for various tours with one resource. Prevents doubling up Brookings on one resource. > > **Cons**: No human contact to help with issues. I don’t like using Chat robots > > Rezdy has been very helpful and had a great support service ----- ### "Rezdy is excellent" — 5.0/5 > **Brian** | *20 August 2024* | Wine & Spirits | Recommendation rating: 3.0/10 > > **Pros**: ease of functionality from both a guest and staff point of view. Reporting is excellent, let’s be honest everyone loves a good chart especially when growth is shown YOY > > **Cons**: That it doesn’t sync with our POS system Commerce 7 and we have to manually enter customer details in when we have their information on file (in Rezdy) > > We have been using Rezdy for several years and were the first to do so in our region. We find the software and the staff to be super efficient and you should be very proud of this product ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.com.au/software/122690/rezdy?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/122690/rezdy) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data