15 years helping Australian businesses
choose better software

What Is TeamViewer Remote?

TeamViewer connects any PC, Server, Device on any platform globally in a few seconds. Available in over 30 languages, TeamViewer is a leading remote desktop tool with over 30,000 new downloads every hour. Currently, there are over 2.0 billion live TeamViewer IDs that access the world's largest and fastest remote connection network.We're serious about security, and we put our customers and their clients first when it comes to protecting them with the latest in technology.

Who Uses TeamViewer Remote?

Remote desktop, remote support, IT management, web monitoring, remote work and web conferencing, Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0

TeamViewer Remote Software - Connect to devices and provide remote support effortlessly.
TeamViewer Remote Software - All your devices, just a few clicks away.
TeamViewer Remote Software - Monitor and manage your devices proactively.
TeamViewer Remote Software - Gain visibility into your IT by tracking your assets.

Not sure about TeamViewer Remote? Compare with a popular alternative

TeamViewer Remote

TeamViewer Remote

4.6 (11,432)
USD 298.80
year
Free version
Free trial
42
18
4.6 (11,432)
4.4 (11,432)
4.3 (11,432)
VS
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
USD 12.00
month
Free version
Free trial
33
10
4.7 (968)
4.7 (968)
4.6 (968)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to TeamViewer Remote

Zoho Assist
Top rated features
Remote Access/Control
Screen Sharing
Unattended Access
ConnectWise ScreenConnect
Top rated features
Remote Access/Control
Screen Sharing
Unattended Access
GoTo Resolve
Top rated features
Real-Time Chat
Remote Access/Control
Screen Sharing
Zoom Workplace
Top rated features
Screen Sharing
Two Way Audio & Video
Video Conferencing
Mikogo
Top rated features
Real-Time Chat
Screen Recording Software
Screen Sharing
GoTo Connect
Top rated features
Call Routing
Mobile Access
Remote Access/Control
Dameware
Top rated features
Remote Access/Control
Screen Sharing
Unattended Access
GoTo Meeting
Top rated features
Screen Sharing
Two Way Audio & Video
Video Conferencing
BeyondTrust Remote Support
Top rated features
Real-Time Chat
Remote Access/Control
Screen Sharing

Reviews of TeamViewer Remote

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.3
Features
4.6
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
David
David
IT Technician in Zambia
Verified LinkedIn User
Oil & Energy, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

David's Team Viewers Review

5.0 2 months ago New

Pros:

Team viewer allows you to use it for free for personal use. It is easy to use and automatically launches at startup. It support windows, mac and even android and ios.

Cons:

Team viewer cannot be used through a proxy.

TeamViewer Response

last month

Hello David, Thank you for liking TeamViewer! TeamViewer is free for personal use as always. We are happy that you are enjoying TeamViewer's performance, cross-platform flexibility, and reliability. Hope you enjoy using TeamViewer all the time! Have a great day! Best, Ying/TeamViewer

Federica
Buyer in Italy
Retail, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Perfect for remote desktop

5.0 last month New

Pros:

Is very simple to use an deploy the software on every electronics device such as Mobile phone, desktop pc, tablet and smart tv.

Cons:

The system is perfect, fast and performing and from a technical point of view nothing to report.

TeamViewer Response

4 weeks ago

Hi Federica, We appreciate the outstanding rating based on your TeamViewer experience! We hope you enjoy using TeamViewer all the time. Best, Ying/TeamViewer

Nick
Admin Assistant in US
Packaging & Containers, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Team Viewer Changes make use impossible

1.0 2 months ago New

Comments: We had to reinstall TV on all computers after this update, puttimg a serious crimp in our work. Team viewer locks you into one year deals, then does not refund after 28 days. It took us significantly longer than that to even get half of our computers back into our network. Team Viewer's customer service people are very nice, if you can get them on the phone. They have no mechanism for helping paying customers with emergencies, you are told to leave a message and they will call you back. Overall terrible experience recently with Team Viewer. I recommend anyone thinking of using this app go with anyone else at all. Your local internet scammer is a better choice.

Pros:

I used to like ease of access. That is now gone.

Cons:

Their update made the app impossible to use.

TeamViewer Response

4 weeks ago

Hi Nick, We are sorry to hear about the negative experience with TeamViewer. We would really like to help you look into possibilities for easing the concerns with TeamViewer. If there is anything that our support team and I can help you with, then don’t hesitate to reach us on TeamViewer Support Page (https://www.teamviewer.com/en/customer-support/) or the TeamViewer Community (https://community.teamviewer.com). We will do the best to see how we can turn things around. I am hoping to hear from you. Best, Ying/TeamViewer

Kyle
Operation Manager in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Teamviewer day to do in IT

4.0 4 months ago

Comments: Same as my Pro's and Cons.
I wouldnt stop using Team viewer, i prefer it over other remote support softwares for its ease of use and professional/secure features.

Pros:

Ease of use and setup time. I like the option to have unattended access setup on frequent remote servers that i need to access from my Laptop. Since i tend to move around to different locations for work. Remote access is critical for me

Cons:

I wouldnt really say its a deal breaker, but at first, the installation was a bit lack luster in what options to pick (unattended/restricted access). I had to reinstall the product a few times to get the correct version i wanted but apart from that, its all good. I have come across the black screen bug but i believe that may be a Server issue. But if its a known server issue, i think Teamviewer should add this on their FAQ.

TeamViewer Response

3 months ago

Hi Kyle S, Thank you for choosing TeamViewer and liking TeamViewer! We are so happy to hear from you that TeamViewer is a user-friendly remote access solution! We would like to invite you to join TeamViewer Community (https://community.teamviewer.com) if you have any trouble shooting questions. Hope you enjoy using TeamViewer as always! Best, Ying/TeamViewer

Isael Alexander
Isael Alexander
Network and Comunication Analyst in Dominican Republic
Verified LinkedIn User
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Managing remote teams has never been easier

4.0 2 months ago New

Pros:

It is a very friendly tool, managing remote desktops or remotely accessing different computers at the same time and having a real-time visualization is something very easy to do with said tool without needing to see a delay because the communication is interrupted

Cons:

The tool is very expensive compared to others, but we consider it to be worth what it costs.

TeamViewer Response

4 weeks ago

Hello Isael, Thank you for sharing the positive feedback about TeamViewer and we appreciate your recommendation! Also we hope you enjoy using TeamViewer all the time! Best, Ying/TeamViewer