---
description: Learn more about Nateq price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Nateq Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Nateq](/software/1222114/Nateq)

# Nateq

Canonical: https://www.capterra.com.au/software/1222114/Nateq

> AI customer service for chat, calls, email, WhatsApp, Facebook and Instagram in one inbox — fluent in Arabic dialects.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Nateq?

Small and mid-sized support teams handling high volume on chat, WhatsApp and phone — especially e-commerce, delivery and SaaS companies serving Arabic-speaking customers in Egypt, the Gulf and MENA.

## About the vendor

- **Company**: Nateq

## Commercial Context

- **Starting Price**: USD 149.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, English, English, French, German, Hungarian, Japanese, Spanish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Alerts/Escalation
- Automated Routing
- Autoresponders
- CRM
- Call Center Management
- Collaboration Tools
- Conversation Intelligence
- Data Security
- Inbox Management
- Knowledge Base Management
- Multi-Channel Communication
- Queue Management
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Service Level Agreement (SLA) Management
- Surveys & Feedback
- Task Automation
- Third-Party Integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)
- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)

## Alternatives

1. [Text](https://www.capterra.com.au/software/1078275/Text-App) — 4.7/5 (30 reviews)
2. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4090 reviews)
3. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3470 reviews)
4. [Salesforce Starter](https://www.capterra.com.au/software/132665/Salesforce-Starter) — 4.4/5 (225 reviews)
5. [HubSpot Service Hub](https://www.capterra.com.au/software/182476/hubspot-service-hub) — 4.4/5 (191 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1222114/Nateq)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10166665/Nateq/> |
| en-AE | <https://www.capterra.ae/software/1222114/Nateq> |
| en-AU | <https://www.capterra.com.au/software/1222114/Nateq> |
| en-CA | <https://www.capterra.ca/software/1222114/Nateq> |
| en-GB | <https://www.capterra.co.uk/software/1222114/Nateq> |
| en-IE | <https://www.capterra.ie/software/1222114/Nateq> |
| en-IL | <https://www.capterra.co.il/software/1222114/Nateq> |
| en-IN | <https://www.capterra.in/software/1222114/Nateq> |
| en-NZ | <https://www.capterra.co.nz/software/1222114/Nateq> |
| en-SG | <https://www.capterra.com.sg/software/1222114/Nateq> |
| en-ZA | <https://www.capterra.co.za/software/1222114/Nateq> |

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