---
description: Learn more about Shadow price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Shadow Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/34135/ai-sales-assistant/software) > [Shadow](/software/1221623/Shadow)

# Shadow

Canonical: https://www.capterra.com.au/software/1221623/Shadow

> Cloud-based AI coworker for sales teams that handles meeting prep, provides live call answers, automates follow-ups, and updates CRM.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Shadow?

Sales teams across industries. Business size is not specified by the vendor.

## About the vendor

- **Company**: Converse AI

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 1,001–5,000, 5,001–10,000, 10,000+
- **Available Countries**: United States

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [AI Sales Assistant Software](https://www.capterra.com.au/directory/34135/ai-sales-assistant/software)

## Alternatives

1. [HubSpot Sales Hub](https://www.capterra.com.au/software/140219/hubspot-saleshub) — 4.5/5 (506 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18810 reviews)
3. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6999 reviews)
4. [Pipedrive](https://www.capterra.com.au/software/132666/pipedrive) — 4.5/5 (3062 reviews)
5. [Jotform](https://www.capterra.com.au/software/158456/jotform-4-0) — 4.7/5 (2926 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1221623/Shadow)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10164885/Shadow/> |
| en-AE | <https://www.capterra.ae/software/1221623/Shadow> |
| en-AU | <https://www.capterra.com.au/software/1221623/Shadow> |
| en-CA | <https://www.capterra.ca/software/1221623/Shadow> |
| en-GB | <https://www.capterra.co.uk/software/1221623/Shadow> |
| en-IE | <https://www.capterra.ie/software/1221623/Shadow> |
| en-IL | <https://www.capterra.co.il/software/1221623/Shadow> |
| en-IN | <https://www.capterra.in/software/1221623/Shadow> |
| en-NZ | <https://www.capterra.co.nz/software/1221623/Shadow> |
| en-SG | <https://www.capterra.com.sg/software/1221623/Shadow> |
| en-ZA | <https://www.capterra.co.za/software/1221623/Shadow> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Shadow","description":"Shadow is a cloud-based AI coworker designed for sales teams. It joins sales calls remotely, assists during live interactions, and handles tasks across the full sales workflow, from meeting preparation through post-call follow-ups and CRM updates.\n\nSales teams use Shadow to reduce the manual work involved in running and following up on calls. It prepares reps before meetings, provides answers during active calls, and automatically updates CRM records and sends follow-ups afterward.\n\nShadow also retains knowledge accumulated by the team over time and surfaces that information during sales interactions, keeping it accessible when it is most needed.\n\nThe product is best suited for sales teams of any size looking to automate repetitive workflow tasks and keep team knowledge organized and available throughout the sales process.","url":"https://www.capterra.com.au/software/1221623/Shadow","@id":"https://www.capterra.com.au/software/1221623/Shadow#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication"},{"@id":"https://www.capterra.com.au/software/1221623/Shadow#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Shadow?","@type":"Question","acceptedAnswer":{"text":"Shadow is a cloud-based AI coworker designed for sales teams. It joins sales calls remotely, assists during live interactions, and handles tasks across the full sales workflow, from meeting preparation through post-call follow-ups and CRM updates.Sales teams use Shadow to reduce the manual work involved in running and following up on calls. It prepares reps before meetings, provides answers during active calls, and automatically updates CRM records and sends follow-ups afterward.Shadow also retains knowledge accumulated by the team over time and surfaces that information during sales interactions, keeping it accessible when it is most needed.The product is best suited for sales teams of any size looking to automate repetitive workflow tasks and keep team knowledge organized and available throughout the sales process.","@type":"Answer"}},{"name":"Who Uses Shadow?","@type":"Question","acceptedAnswer":{"text":"Sales teams across industries. Business size is not specified by the vendor.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/1221623/Shadow#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Sales Assistant Software","position":2,"item":"/directory/34135/ai-sales-assistant/software","@type":"ListItem"},{"name":"Shadow","position":3,"item":"/software/1221623/Shadow","@type":"ListItem"}]}]}
</script>
