PowerDMS

Amazing Customer Service and Support Groups!

Comments: To be fair, the con I described only affects 1-2 people within our entire organization and shouldn't be counted as a true con as much as a pet peeve. All in all, PowerDMS is an amazing product. Our organization still hasn't used it to its fullest potential. Policy housing, Training, Archives, Public Facing Documents, etc... PowerDMS really can be used for multiple purposes!

Pros:

There are many things about PowerDMS that make it a great product. It's simple and easy to use for the end users. Administrators have more of a learning curve; however, the support groups and Customer Service are fast to respond and AMAZING! PowerDMS allows users to easily search policies both on a desktop and the mobile app. It also allows administrators to quickly locate version histories and add documents/audio/video as proofs for accreditation purposes. In addition, the Training module works great in these pandemic times to allow for remote training.

Cons:

Only one. The Session Timeout only allows for two options. 1) Timeout in twenty minutes of activity, or 2) Stay logged in if the window is open. There is no middle ground for PowerDMS Administrators. I can't tell you how many times my session wants to timeout as I am in the middle of loading a proof.

Happy beginner

Comments: I’m a beginner, but happy so far. I think power DMS university is very helpful!

Pros:

I like the workflows, I like that we can integrate policies, tests, and surveys.

Cons:

The ability to fine tune out own report dashboard

Positive and useful

Comments: There are a lot of things all covered under the NeiGov program

Pros:

Insite helps with keeping track of applicants and allows information to be saved for future use.

Cons:

Switching screens/ vetting section doesn’t allow for implementing state required forms to help our agency

Prescott loves PowerDMS

Comments: Positive. products are fairly user friendly and staff is willing to help and are knowledgeable

Pros:

The integration of the products makes. The helpfulness of staff during launching of new products.

Cons:

Roll out of new features seems slow at times. Last year we were promised of the single sign on and that still hasn't happened at our agency. I've asked several times and keep being told it's coming but it seems to be here and there was no follow up.

Overall good

Comments: Good most days. Sometimes a little glitchy

Pros:

Sessions on new products power recall specific

Cons:

Sessions really short and vague, would like more deep dive

Best system ever

Comments: Leaning new things to take back to my department

Pros:

Good information for my agency for me to take back

Cons:

Class rooms cold but information is great

PowerDMS for the win!

Comments: Excellent. Easy to use and navigate. Customer service very responsive

Pros:

Easy to use and navigate. Many uses for our agency beyond policy control.

Cons:

Editing can be confusing for a new user.

Best System Ever

Pros:

the system and how easy it is to access.

Cons:

making me sign in twice , and sometimes it freezes up .

Great Conference

Pros:

Retention of policy and competency review with quizzes.

Cons:

Work flow system is too archaic and difficult for proper engagement.

Most frustrating program I've ever used

Comments: I'm glad I'm already bald, or I would have pulled my hair out by now because of this mess.

Pros:

It does manage to track documents and allows you to force a signature to show people saw them. It accomplishes this is a vastly over complicated style that is unnecessarily complicated and labor intensive, but it does accomplish it.

Cons:

Extremely difficult to use, especially the classroom portion, if you have the unfortunate task of trying to design classes in it. Plan on more time trying to put your class material in PowerDMS than it takes to design them in your original powerpoint or other programs.

Five stars

Comments: It has been fantastic and excited on the new products and features

Pros:

The ease of setup and launch. The helpfulness of product team

Cons:

Nothing. Everything went smoothly and trouble free

Policy for all

Comments: 3 years as a master admin for a state law enforcement agency. It’s a very engaging and transparent product.

Pros:

It’s an incredibly intuitive and user friendly platform with a fantastic support service.

Cons:

No major cons. Our issues is I wish we could integrate the movement of individuals through PowerDMS groups with our current HR software. But not a con of PowerDMs.

RSJ Review

Comments: Good! Looking forward to learning more about the products!

Pros:

Ease of use especially with accreditation. Still learning about the product and excited to learn more.

Cons:

It isn’t always intuitive. I sometimes struggle with how to set up courses.

Power DMS platform

Comments: We have been using PowerDMS for approximately 4 or so years. It has helped us keep staff informed. Still doesn’t make people do their step without humans holding them accountable.

Pros:

Helps us tremendously with the amount of users and policies we have. Also started using it for accreditation and it has made the whole process smoother.

Cons:

There have been a couple of bugs that have popped up. Support has been helpful but it did cause some extra user support needs.

City of Pflugerville

Comments: It’s relatively positive, only gripe is from above

Pros:

It’s easy to send over documents and policies in mass to employees

Cons:

I wish it was easier to notify people or managers about policies they need to complete. We just completed a handbook revision and it was hard tracking down people to acknowledge the changes

Yay! Power DMS

Comments: Very happy with the product and the customer service is wildly above industry standard.

Pros:

The usability of the product, the ease of use with features and Customer Service

Cons:

The document views (cascading) could really use a hierarchy style upgrade outside of the assignment groups

Good stuff!

Comments: It is a good system, but it will be even better once it integrates with all of the new power products.

Pros:

It is a trident true system for law-enforcement and their accreditation

Cons:

It needs to continue to grow and morph to get with technology advancements

Getting rid of paper

Comments: I like our can, [sensitive content hidden] who was a big help with an issue we had with the 20% calculator

Pros:

I like being able to keep all policies on our and being able to edit them in real time with others.

Cons:

The push notifications, it needs to be customizable.

PowerDMS: Is It Really Powerful or It Is Just Useless

Comments: Upon using the PowerDMS I arrived at a conclusion that the PowerDMS is really powerful because it helps me a lot especially for my studies and based on my experience this website has it all and I will really recommend this especially to those lawyers out there.

Pros:

PowerDMS is easy to use, especially for end-users. The platform really tracks employee signatures, ensuring that necessary documents, and etc. What I really like about PowerDMS is their customer service because their customer service is very fast and that is good because of the customer service is a must when it comes to this kind of websites.

Cons:

There is just one problem I don't know if the problem is the website itself or my internet connectikn it is because sometimes the content I was viewing cannot load properly and I was frustrated about it but as the time goes by I get used to it all I need to do is to refresh the browser and it is all back to normal again.

Love PowerDMS

Pros:

Policies and being able to read and sign them from the computer and cell.

Cons:

Analytics. I still don’t know how to use it and the language it’s tough

Powerdms review for conference

Comments: Great for accreditation. And training. Etc.

Pros:

Ability to create training and testing with tracking.

Cons:

That you can’t highlight an attachment by dragging it down. You have to move the screen down to continue highlighting.

Self taught

Comments: Self taught and seems easy to use at the conference to learn more

Pros:

Easy to use. University is great for assistance

Cons:

I’m self taught so not sure I know all that the product can do

PowerDMS Use

Comments: Overall it has made our departments policy revision process so much more efficient!

Pros:

How easy it is to use! I love the search feature that let's you type in one word and will pull up any policy/document that contains the searched word.

Cons:

My department has recently had issues with user account passwords not working and we have had a hard time resetting them.

Ease of Organization

Comments: Excellent product for organizing policy management.

Pros:

Ease of use. Ability to move seamless through accreditation.

Cons:

Sometimes does not flow from desktop to laptop.

PowerDMS continues to impress!

Comments: I started with standards and continued to add on additional products

Pros:

Ease of use, continued updates, amazin outcomes

Cons:

No integration with all products to allow seamless integration.