15 years helping Australian businesses
choose better software

What Is DocuSign?

DocuSign is changing how business gets done by empowering more than 250,000 companies and more than 100 million users in 188 countries to send, sign and manage agreements anytime, anywhere, on any device with trust and confidence.

DocuSign replaces printing, faxing, scanning and overnighting paper documents to transact business. Their technology enables organizations of every size, industry and geography to make every agreement fully digital to keep life and business moving forward.

Who Uses DocuSign?

DocuSign helps individuals & organisations of all sizes and industries eliminate paper by making every agreement 100% digital for faster speed to results, lower cost & improved customer satisfaction.

DocuSign Software - DocuSign eSignature
DocuSign Software - DocuSign Identify
DocuSign Software - DocuSign Click

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Reviews of DocuSign

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
4.5
Features
4.7
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Nicholas G.
Nicholas G.
Chief Engineer in US
Verified LinkedIn User
Transportation/Trucking/Railroad, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Docusign is very easy to use and makes managing contracts very simple.

5.0 last month New

Comments: DocuSign tackles the fundamental problem of delivering and signing digital documents; in my case, it assisted me in resolving the issue of inefficient and time-consuming document workflows in businesses and organizations. Docusign solves the problem of people signing papers without having to print, physically sign, scan, and email them; this method is inconvenient; Docusign handles all of the work for you. DocuSign is one of the few electronic signature solutions that is generally recognized and utilized in numerous sectors and government agencies.

Pros:

Docusign is extremely simple to use, allowing you to just point and click and, if required, effortlessly submit and forward without having to recreate the document being delivered; virtually any agreement can be signed electronically across all business sectors and industries. DocuSign eSignature removes the expenses associated with printing, mailing, and storage agreements; it is also extremely simple to use and secure. With the aid of connectors, we can automate the majority of the human labor. Docusign makes doing business easy with digital contracts that are as good as paper and can be delivered to individuals all over the world.

Cons:

Despite the fact that the method is extremely basic, I had difficulty integrating it with the servicenow application engine, I would also like a nice user manual, the absence of instructions and articles exacerbated my aggravation. I also believe that the possibility to modify forms might be made a bit easier; editing papers and adding new fields may be difficult.

Samara Zuri
Economist and Project Manager in Kenya
Verified LinkedIn User
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

An easy and secure way to accede to Documents

5.0 last month New

Comments: We found that DocuSign is a better way to do the signing process. We find that it simplifies the process and minimize mistakes and gets documents signed with ease. Thanks God we paid for this convenience

Pros:

I have always had an incredible experience with DocuSign. It's intuitive and user-friendly interface make it soo easy to use. DocuSign is the queen of conveniency since it increases efficiency and mobility for it is available in a mobile app and documents ratification can be done wherever whenever. Also it is secure and ensures that docs are safe from tampering through encryption and authentication features

Cons:

DocuSign pricing is Abit expensive for businesses with volumes of documents for signing. Also it is not suitable for all types of documents and use cases

Sean
Energy Consultant in US
Consumer Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

DocuSign Is essential when dealing with large or even small contracts. with a caliber of professiona

3.0 last month New

Comments: My overall experience is great. It's a company that does everything as advertised Is an industry standard. for many industries. Again, like real estate, energy, medical, even the government as well as others.

Pros:

DocuSign seems to be very easy to use. It's again one of the standards for documents and contracts digitally and electronically sent and signed. and recognized by many industries, including the government and medical, as well as real estate and energy..

Cons:

I don't really have too many cons or actually just only one. I wish their pricing could be a little better. It's affordable, definitely. within small bit small or medium sized business, but it can be a little pricey if you're doing more than 10 or 20 contracts a month.

Tatiana
Customer Service Representative in US
Insurance, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Favorite Signature Program.

5.0 last month New

Comments: Great program and idea, so helpful with getting contracts and other documents signed in real time.

Pros:

The time stamps and verification make it great for legal documents and contracts. Being able to get the signature in real time helps to save time and money.

Cons:

I would like it if a photo was taken of the person signing to help verify that this person signing is who they say they are and not just an email provided.

Yola
ISA Inside Sales in US
Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

DocuSign is a great produyct!!

5.0 last month New

Pros:

Very easy to use and can send from phoneeasily.

Cons:

I liked most of it. The document management wasn't perfect.