---
description: Learn more about Docusign price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Docusign Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Digital Signature Software](/directory/30739/digital-signature/software) > [Docusign](/software/121506/Docusign)

# Docusign

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> DocuSign is an e-signature and agreement management software that helps organizations create, commit to, and manage agreements.
> 
> Verdict: Rated **4.7/5** by 9378 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Docusign?

Designed for small to large businesses in insurance, finance, government, real estate, and other industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 9378 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Docusign
- **Location**: San Francisco, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: USD 15.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Personal- $10/ month&#10;For individuals and sole proprietors with basic e-signature needs&#10;One seat, five sends/month, basic features&#10;&#10;Standard - $25/month per user&#9;&#10;For small to medium teams that need to send, sign and collaborate&#10;Up to 50 users, unlimited sends, additional features&#10;&#10;Business Pro - $40/month per user&#10;For automating and optimizing agreements with advanced features&#10;Up to 50 users, unlimited sends, advanced features&#10;&#10;Enhanced Plans&#10;Customize a pricing plan that scales to your business needs&#10;50+ users. Get your customized quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Dutch, English, French, German, Italian, Japanese, Spanish
- **Available Countries**: Australia, Brazil, Canada, Chile, Colombia, Mexico, New Zealand, Spain, United Kingdom, United States

## Features

- Access Controls/Permissions
- Approval Process Control
- Archiving & Retention
- Audit Trail
- Collaboration Tools
- Compliance Tracking
- Content Library
- Customisable Forms
- Customizable Templates
- Data Security
- Document Capture
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- File Sharing
- Forms Creation & Design
- Forms Management
- Full Text Search
- Mobile Signature Capture
- Multi-Party Signing
- Pre-built Templates
- Proposal Generation
- RFP Management
- Reminders
- Search/Filter
- Status Tracking
- Team Collaboration
- Template Management
- Templates
- Third-Party Integrations
- Version Control
- Workflow Automation
- Workflow Management

## Integrations (24 total)

- Adobe Acrobat Reader
- Box
- Dropbox Business
- Gmail
- Google Docs
- Google Drive
- Google Workspace
- HubSpot CRM
- LSEG Risk Intelligence
- Microsoft 365
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Word
- OneDrive
- Quik\!

... and 9 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Digital Signature Software](https://www.capterra.com.au/directory/30739/digital-signature/software)

## Related Categories

- [Digital Signature Software](https://www.capterra.com.au/directory/30739/digital-signature/software)
- [Contract Management Software](https://www.capterra.com.au/directory/30078/contract-management/software)
- [Forms Automation Software](https://www.capterra.com.au/directory/10023/forms-automation/software)
- [Proposal Management Software](https://www.capterra.com.au/directory/10032/proposal-management/software)
- [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software)

## Alternatives

1. [SignWell](https://www.capterra.com.au/software/184497/docsketch) — 4.9/5 (2708 reviews)
2. [Adobe Acrobat](https://www.capterra.com.au/software/1012240/adobe-acrobat-dc) — 4.7/5 (4226 reviews)
3. [Dropbox Sign](https://www.capterra.com.au/software/144797/hellosign) — 4.7/5 (1447 reviews)
4. [PandaDoc](https://www.capterra.com.au/software/131735/pandadoc) — 4.5/5 (1254 reviews)
5. [Jotform](https://www.capterra.com.au/software/158456/jotform-4-0) — 4.7/5 (2903 reviews)

## Reviews

### "Elevating documents signing experience with DocuSign. The best there is." — 5.0/5

> **Daniel** | *25 June 2026* | Higher Education | Recommendation rating: 9.0/10
> 
> **Pros**: As a lecturer, i usually have loads of documents that need to be signed and having DocuSign has simplified how i handle these signing tasks by making it possible for me to use e-signatures rather than handwritten ones which used to take a lot of my time. DocuSign offers great documents preparation features which allows me to keep all the documents that needs signing well organized, allowing me to have a clear overview of which documents are already signed and which ones are on the waitlist. I also like the advanced security features offered in DocuSign including multifactor authentication which help ensure that only me can access and sign documents. DocuSign also has a direct share feature which makes it easy to share or transfer documents directly after signing them. It has a very friendly user interface that makes it easy to add new signature fields on documents using drag and drop technology.
> 
> **Cons**: I have been fully impressed by the quality of services i have been getting from DocuSign and i have not found anything to dislike about it so far. It has been easy to work with and all the features offered have been very useful.
> 
> DocuSign has become a very essential tool in my line of work as a lecturer especially because i have a lot of documents that i need to sign. I use it to sign documents electronically using e-signatures rather than using the handwritten signatures which caused my desk to be full of manual paperwork waiting to be signed. Now with DocuSign, i just receive a digital document and sign it conveniently and reshare it back. With DocuSign, i have been able to both improve the documents signing speed allowing to get my signing work completed in short period of time and also simplified my signing experience by making it more convenient as i can sign documents from anywhere at any time.

-----

### "Reliable e sign platform" — 5.0/5

> **Sonu** | *24 June 2026* | Consumer Goods | Recommendation rating: 8.0/10
> 
> **Pros**: Docusign makes document signing extremely fast and convenient. The platform is easy to use for both senders and recipients, even for people who are not very tech-savvy. I especially liked the workflow automation, document tracking, and notification features, which helped reduce manual follow-ups. The document management system is organized, secure, and accessible from anywhere. Integration with other business tools also makes the process smoother for teams.
> 
> **Cons**: The pricing can feel expensive for smaller businesses or occasional users, especially when advanced features are needed. Sometimes the interface feels slightly cluttered when managing multiple templates or workflows. There are also occasional bugs, such as slow loading times or minor syncing issues, although they are not frequent. Customer support response times could be improved for non-enterprise users.
> 
> Overall, my experience with Docusign has been very positive. It significantly improved the speed and efficiency of handling contracts and approvals. The platform provides strong tracking and reporting capabilities, making it easy to monitor document status and completion history. Workflow management features save time and reduce paperwork, while the electronic signature process is secure and reliable. Despite a few pricing concerns and minor technical issues, Docusign remains one of the best digital signature solutions available because of its ease of use, reliability, and professional features.

-----

### "Efficient, Reliable, and Easy-to-Use E-Signature Solution" — 4.0/5

> **Verified Reviewer** | *1 April 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most about DocuSign is its ease of use—sending, signing, and tracking documents is fast, secure, and eliminates paperwork.
> 
> **Cons**: What I liked least about DocuSign is its pricing, which can feel high for small teams, and occasional UI complexity for new users.
> 
> My overall experience with DocuSign has been very positive—it's reliable, efficient, and makes document workflows seamless and hassle-free.

-----

### "Docusign Review" — 5.0/5

> **Emma** | *13 November 2025* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: Being one of the first e-signature solutions and used by many large organisations gives it credibility and a mature product ecosystem.
> 
> **Cons**: pricing is high many useful features are locked behind higher-tier plans. For example, several reviewers mention that they needed bulk send, additional envelopes or advanced features and found the base tiers restrictive.
> 
> DocuSign is a very strong choice if you run a business or organisation where you need robust, compliant e-signature and agreement workflows — especially where you’ll use advanced features, templates, integrations, and where reliability and audit-trail matter.

-----

### "Docusigning" — 5.0/5

> **Nathan** | *8 October 2025* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of integration, with pretty open access to API we can implement it really well with other 3rd party products
> 
> **Cons**: not much to dislike here, it is a purpose built product that does what it needs to do and there is not much else to it

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## Links

- [View on Capterra](https://www.capterra.com.au/software/121506/Docusign)

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