HiveDesk

HiveDesk

by HiveDesk

Who Uses HiveDesk?

Growing businesses that need to track employee time and measure productivity. Businesses with remote employees. Thousands of users in digital agencies, outsourcing / VA companies, startups, law firms.

What Is HiveDesk?

HiveDesk is an employee time tracking and monitoring software used by small and medium businesses. You can use HiveDesk to:
1) Track employee time
2) Generate online timesheets for paying employees or billing clients
3) Track labor cost by clients, projects and employees
2) Optionally use screenshots to review employee's work processes and improve productivity
Sign up for 14-day Free Trial to test drive HiveDesk today!

HiveDesk Details

HiveDesk

http://www.hivedesk.com

Founded 2010

HiveDesk Cost Overview

HiveDesk does not have a free version but does offer a free trial. HiveDesk paid version starts at USD 15.00/month.

Starting Price

USD 15.00/month

Pricing Details

$15/month includes 3 users. Take higher plan for more users.

Free Version

No

Free Trial

Yes

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Training

Live Online

Documentation

Support

Business Hours

HiveDesk Features

Task Management Software
Collaboration Tools
Create Subtasks
Gamification
Gantt/Timeline View
Mobile Access
Percent-Complete Tracking
Recurring Task Management
Reporting/Analytics
Spreadsheet View
Task Board View
Time Tracking
To-Do List View
Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Overtime Calculation
Timesheet Management
Vacation/Leave Tracking

HiveDesk Reviews

Showing 5 of 21 reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.4/5
Features
4.4/5
Value for Money
4.5/5
Jeff S.
Manager, Operational Controls
Printing, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/02/2019

"Perfect for Our Business"

Comments: Our experience with Hivedesk has been stellar and in fact we have recommended it to many of our clients as well. We have a large contracted services footprint and many clients have asked us how we manage it and we have told them of Hivedesk. We love the ease of use and simplicity of the client and interface.

Pros: It is extremely easy to use and very user friendly and intuitive. My work from home staff never have an issue with it, it has never affected our system or our operation and works quietly and reliably in the background. As the work from home manager, I find the reporting easy to generate. We don't need a complex system and Hivedesk gives us the information we need without a lot of clutter to effectively manage our remote staff.

Cons: There are only a few minor issues. One, when installing, the client itself is easy to install but you usually have to update your Java on almost every new install. Hivedesk does provide a link to update Java when needed which is nice, but it has to be done on most installs. Secondly, while there response through the intercom message system is fast and very effective, it would be nice if they had a live support or customer service number.

  • Reviewer Source 
  • Reviewed on 01/02/2019
Verified Reviewer
President
Hospitality, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/01/2019

"Crucial to managing a team of hourly remote workers."

Pros: Hivedesk allows us to manage remote workers in multiple time zones and locations. One of the challenges with having remote workers is you don't have the same ability to see they are actually working as you do with in office workers. We use a number of hourly freelance workers and Hivedesk gives us screenshots shots and activity rates to ensure they are working the hours they are billing us for. Its not something we monitor all the time, but rather use as a tool when we think there is a performance issue.

Cons: We have had the occasional setup issue, but this is usually resolved quickly.

  • Reviewer Source 
  • Reviewed on 25/01/2019
Verified Reviewer
CEO / Founder
Information Technology & Services, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 04/02/2019

"Hivedesk"

Pros: It is easy to use and it has functionality that we need. Customer support is great.

Cons: Inability for the admin to move hours from project to another. It is difficult to zoom in and out the snapshots. When a user runs a report to verify his time, it is not possible to sort by time. WE had a lot of problems with the client app.

  • Reviewer Source 
  • Reviewed on 04/02/2019
Dave M.
CEO
Computer Software, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/02/2019

"Keeps Honest People Honest"

Comments: In today's world, remote work is a given. We use this software to handle those challenges. We tried a lot of the competitors and for many reasons hivedesk won. Plus, team loves their support. Fast and attentive.

Pros: We love hivedesk. It allows us to track peoples use and find areas of weakness. Their price level is perfect for us and we love their reporting.

Cons: The one report I want they don't have. We have a request in, but we have not gotten it. Outside of that, very impressed with solution!

  • Reviewer Source 
  • Reviewed on 22/02/2019
Andrew L.
Senior Management
Financial Services, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 08/02/2019

"Excellent Program"

Comments: I often work remotely and the program allows me to easily check my employees hours for the week and address any concerns. If employees active time is low I can determine why by the screenshot feature and address with the employees any concern I have about their work product.

Pros: This software is fantastic for tracking hours. It also does a great job of determining how active employees are with their work with the active time feature. It has other features that allows you to check in on your employees (in house or remote), if needed.

Cons: No negative feedback. The program provides everything promised and more and is easy to navigate!

  • Reviewer Source 
  • Reviewed on 08/02/2019