Rentec Direct

by Rentec Direct

Who Uses Rentec Direct?

Property managers servicing between 1 to 5000 properties, private landlords, and self-managed HOAs.

What Is Rentec Direct?

Property management software for private landlords and professional managers with 10 - 5,000 properties. You'll find all the tools you need for complete property, tenant and trust accounting. Collect rent online, publish vacancies to your own property management website, track maintenance requests, process online rental applications, and order tenant screening reports. Pricing is based on unit size, so you can easily scale to fit your needs. You'll always receive free US-based customer support.

Rentec Direct Details

Rentec Direct

http://www.rentecdirect.com/

Founded 2008

Rentec Direct Software - The Summary Page
Rentec Direct Software - General Accounting Ledge
Rentec Direct Software - Tenant Details Page
Rentec Direct Software - Set Up Payment Procesing
Rentec Direct Software - Property Listings Website
Rentec Direct video
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Rentec Direct Software - The Summary Page - thumbnail
Rentec Direct Software - General Accounting Ledge - thumbnail
Rentec Direct Software - Tenant Details Page - thumbnail
Rentec Direct Software - Set Up Payment Procesing - thumbnail
Rentec Direct Software - Property Listings Website - thumbnail

Compare Rentec Direct with similar products

Starting price

USD 35.00/month
USD 280.00/month
USD 50.00/month
USD 2,500.00/year

Free Version

Free Version No
Free Version No
Free Version No
Free Version Yes

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

Rentec Direct deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Webinars
  • Documentation
  • Videos

Rentec Direct Features

  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Bank Reconciliation
  • Billing & Invoicing
  • Calendar Management
  • Client Portal
  • Committee Management
  • Communication Management
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customisable Branding
  • Customizable Templates
  • Document Management
  • Document Storage
  • Electronic Payments
  • Email Templates
  • Event Management
  • Expense Tracking
  • Fee Collection
  • File Management
  • General Ledger
  • HOA Violation Enforcement
  • Inspection Management
  • Invoice Management
  • Maintenance Scheduling
  • Member Communication
  • Member Database
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Real Time Notifications
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Self Service Portal
  • Task Management
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Vendor Management
  • Website Management
  • Work Order Management

View full list of HOA Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Billing & Invoicing
  • Client Portal
  • Commercial Leases
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customizable Reports
  • Document Management
  • Document Storage
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Forecasting
  • General Ledger
  • Insurance Management
  • Invoice Management
  • Lease Origination
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Portfolio Management
  • Property Management
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Residential Leases
  • Retail Leases
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Template Management
  • Third Party Integrations
  • Transaction History
  • User Management
  • Vendor Management
  • Work Order Management
  • Workflow Management

View full list of Lease Management Software

  • ACH Payment Processing
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Background Screening
  • Calendar Management
  • Channel Management
  • Client Portal
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customisable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Electronic Payments
  • Expense Tracking
  • Faculty/Staff Management
  • Financial Reporting
  • Invoice Management
  • Lead Management
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Online Payments
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Room Booking
  • Self Service Portal
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Vacancy Management
  • Website Management
  • Work Order Management

View full list of Property Management Software

  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Background Screening
  • Billing & Invoicing
  • Client Portal
  • Commercial Property Management Software
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Check
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Electronic Payments
  • Financial Management
  • Inspection Management
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Maintenance Management
  • Maintenance Scheduling
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Residential Properties
  • Self Service Portal
  • Task Management
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Vacancy Management
  • Vendor Management
  • Website Management
  • Work Order Management

View full list of Real Estate Property Management Software

Rentec Direct Alternatives

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Rentec Direct Reviews

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.5
Customer Service 4.7
Features 4.4
Value for Money 4.7

Review software

Share your experiences with other software buyers.

Write a Review!
Dixie C.
Dixie C.
Owner
Real Estate, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/12/2019

"Amazing Solution!"

Comments: Overall Rentec increases the profitability of my company immensely. It allows me to automate and streamline many activities that both save time and improve accuracy. Their support team is very responsive and always happy to help walk me through any questions I may have on an entry I've made.

Pros: Rentec is very user-friendly. It's functionality is laid out well and it offers modern integrations such as online rent collection, pay owner by ACH, and electronic signatures for lease agreements. I also am impressed with their customer service. They are always very prompt and helpful.

Cons: I wish they offered a mobile app for property managers.

Vendor Response

by Rentec Direct on 06/01/2020

Thank you for the glowing review, Carlotti! We love hearing from clients about how they enjoy their tools. I'll be sure to share your love with your Client Success team. :)

Wishing you a successful & happy New Year!

  • Reviewer Source 
  • Reviewed on 12/12/2019
Michael K.
Owner
Real Estate, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/04/2019

"Come for the website capabilities, stay for the value"

Pros: I switched to this software from another, $10/month cheaper software. Rentec's software is really easy to use. You don't need accounting or business knowledge to operate this software. It is really easy to use. I switched to Rentec so I could have my listings automatically populate on my website (tired of manually entering them on website by Wix). Tenants can also apply electronically from website, and log in to view their tenant or owners portal. The features for the tenants are quite nice, and make my company look professional and modern. The accounting features are great, and paying property owners is a breeze. I had little accounting knowledge when I migrated to this property, and everything makes sense. The auto syndication features are amazing, straight to Zillow and its affiliates overnight.

Cons: I have to be honest, I'm complaining about a free feature, but my least favorite part of the software is the website in which I migrated to Rentec for. If I try to edit my website and add items that are not on the template, my website has major HTML coding issues and will not publish properly. The visual appearance of my website thru Rentec is subpar considering what I had before. That said, I could not get the functionality I needed from my old website, and I will sacrifice appearance for functionality. I actually learned HTML coding so I could add a contact us field on my website, but I couldn't save the website with HTML coding. Another item I dislike, although it's more a feature I don't use as opposed to an issue with Rentec, is there are so many redundancies when it comes to the tenant. I plug in their email and name, and that should be all for my purposes. But I have to manually go in and authorize them to receive emails from me. And then authorize them access to the tenants portal. And authorize them to make partial payments, and so on.

Vendor Response

by Rentec Direct on 06/05/2019

Thank you, Michael, for your feedback. I'm happy to hear that the majority of your experience with Rentec has been so positive. We're happy you're with us!

Adjusting source code on the free website template can throw things for a loop if one character is off, so we typically recommend only website designers adjust it. I would love to see what we can do to assist you with what you're hoping to accomplish on your template. Look for my email! :) If you do opt for a privately hosted website with more flexibility, we offer integration tools for your listings and portals.

We look forward to working with you and please reach out if you need our help.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/04/2019
Shana a. M.
Property Manager & Consultant
Real Estate, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 07/05/2020

"Can't recommend this to everyone."

Comments: Honestly, I would switch to another company if I could, but I have too much data in, and am too busy to go through a transfer now, and all of the hassles that would entail. I think Rentec may be a good option if you have only a few units, and very simple accounting, and are looking for a budget product, or have some familiarity with accounting and property management software, so you really don't need the support.

Pros: So it is very affordable, and some of the software is pretty simple to set up. They are continuing to add support articles and more functionality.

Cons: Functionality, especially in the accounting area is limited. No ability to select "classes". You have to find work arounds for things that you shouldn't have to. The support team is of little support. I have email chains with OVER 15 EMAILS AND THE QUESTION STILL HAS NOT BEEN ANSWERED. It is difficult to reach anyone when you call most times, so you are relegated to chat/email, and often my main question or issue is NEVER actually answered. I still have issues from my first month, and I am now in month six, that are unanswered. Many of the things I have learned, were from hours of trial and error. If they are not going to have a free support option that is actually helpful, then they at least need to offer a paid option. There is also a big gap in the merchant processing area. Their processor, Forte, often sends you back to Rentec, and Rentec sends you back to Forte, and the pricing of the merchant options is not clear or transparent until you get your bill.

Vendor Response

by Rentec Direct on 18/05/2020

We're sorry to hear you got off on a bad foot and your experience has been so different than other client feedback we hear. I will reach out to you personally as I would love to help clear up any confusion.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 07/05/2020
Mallory S.
Realtor/Property Manager
Real Estate, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 02/03/2018

"Great value"

Comments: Overall, this is a really great program. Cost is low, customer service is responsive, and there are a lot of capabilities. So far, it seems they continue to add new features and improve, which is a great sign for future growth. I would definitely recommend them, and I'm happy so far.

Pros: Easy to set up and pretty easy to use. Most likely, the confusion sometimes has more to do with my accounting abilities than the software itself. Customer service is very quick to respond, which is great, although not the friendliest. They seem to work to continue improving, which is important. They recently added a co-renter option for portal access, which is fantastic, and I'm so happy they added that. We have only had the service a month or two, but so far, we are pleased.

Cons: Like I said, customer service is responsive and quick, but not the friendliest, but they get the job done & that's most important. I feel like there are some functionalities that I feel would be pretty standard, yet Rentec doesn't have the feature. For instance, you have to do a work around for multiple property owners, but it doesn't really help much. Reporting functionality is lacking. There are a good bit of reports, but some that should be standard are not available. I also do not like the way ACH is reported, because you have to do a little digging to find out if payments went through or just trust it's working. However, technology, as we know, does not always work properly, and I hate to just leave it to chance. Although, this is probably more of an issue with Forte, who processes the payments, than Rentec. However, Rentec did partner with this company, so it's basically lumped in together.

Vendor Response

by Janell on 21/02/2019

Thank you, Mallory - excellent feedback. And we're grateful you're still a Rentec client! Due to your and other client feedback, we're excited to say we've just improved how ACH funding is reflected daily in your bank account. This change should make it much easier to know exactly which transactions process. With processing reports, and automated ACH fail notifications, you shouldn't have to leave anything to chance. And please know we'll continue to work hard to refine & enhance your tools.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 02/03/2018
Jason H.
Owner
Real Estate, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 06/07/2016

"I love their customer support!"

Comments: I've been a client of Rentec for almost 4 years and what stands out about them to me is their extremely helpful customer support. Special kudos to both Kathryn and Kevin who have helped me accomplish everything I need using their software. Whether I call or email, it seems like I get answers right away. Aside from the software being super easy to learn, I've really enjoyed all the features they've added over the years. It seems like every time I login there's something being improved.

Pros: The software is easy to learn for both me and my assistant. We were able to get up and running using the software in days, and that included bringing in all our data. The staff at Rentec was also tremendously helpful in getting it all imported.

Cons: The video training material is a bit dated, but still useful.

  • Reviewer Source 
  • Reviewed on 06/07/2016