---
description: Learn more about Voicent CRM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Voicent CRM Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Voicent CRM](/software/120332/call-center-crm)

# Voicent CRM

Canonical: https://www.capterra.com.au/software/120332/call-center-crm

> A tool for managing telephone interactions with customers, enabling you to automatically collect and organize customer information.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Ease of Use**.

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## Overview

### Who Uses Voicent CRM?

Small \& Medium Business for cost effective customer management and automated communications. Organizations that need to manage employees, vendors and business partners with automated workflow.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features |  | Based on overall reviews |
| Recommendation percentage | - | ( Likelihood to recommend) |

## About the vendor

- **Company**: Voicent Communications
- **Founded**: 2001

## Commercial Context

- **Starting Price**: USD 300.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Contact Management
- Document Storage
- Interaction Tracking
- Lead Management
- Lead Qualification
- Quotes/Estimates
- Sales Pipeline Management
- Segmentation
- Task Management

## Support Options

- Chat

## Category

- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Kylas Sales CRM](https://www.capterra.com.au/software/210630/kylas) — 4.8/5 (573 reviews)

## Reviews

### "Saved me time\!" — 5.0/5

> **Emerson** | *23 December 2014*
> 
> I've tried voicent's CRM just this year in our company. It has then always been my bestfriend with my business. It helped me organize things into place, from checking records, updating database, checking previous conversations with customers, etc.

Handing records and databases has never been this easy. Saved me time, a lot of time\!

## Links

- [View on Capterra](https://www.capterra.com.au/software/120332/call-center-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/120332/Call-Center-CRM/> |
| en-AE | <https://www.capterra.ae/software/120332/call-center-crm> |
| en-AU | <https://www.capterra.com.au/software/120332/call-center-crm> |
| en-CA | <https://www.capterra.ca/software/120332/call-center-crm> |
| en-GB | <https://www.capterra.co.uk/software/120332/call-center-crm> |
| en-IE | <https://www.capterra.ie/software/120332/call-center-crm> |
| en-IL | <https://www.capterra.co.il/software/120332/call-center-crm> |
| en-IN | <https://www.capterra.in/software/120332/call-center-crm> |
| en-NZ | <https://www.capterra.co.nz/software/120332/call-center-crm> |
| en-SG | <https://www.capterra.com.sg/software/120332/call-center-crm> |
| en-ZA | <https://www.capterra.co.za/software/120332/call-center-crm> |

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