---
description: Learn more about EngageChat price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: EngageChat Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/34135/ai-sales-assistant/software) > [EngageChat](/software/1196326/EngageChat)

# EngageChat

Canonical: https://www.capterra.com.au/software/1196326/EngageChat

> Cloud-based customer engagement platform for WhatsApp, Instagram, and Facebook Messenger with chatbots, shared inbox, and analytics.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses EngageChat?

Small to large businesses in e-commerce, eLearning, healthcare, and marketing agencies.

## About the vendor

- **Company**: EngageChat

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [AI Sales Assistant Software](https://www.capterra.com.au/directory/34135/ai-sales-assistant/software)

## Alternatives

1. [HubSpot Sales Hub](https://www.capterra.com.au/software/140219/hubspot-saleshub) — 4.5/5 (506 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18810 reviews)
3. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6999 reviews)
4. [Pipedrive](https://www.capterra.com.au/software/132666/pipedrive) — 4.5/5 (3062 reviews)
5. [Jotform](https://www.capterra.com.au/software/158456/jotform-4-0) — 4.7/5 (2926 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1196326/EngageChat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10123917/EngageChat/> |
| en-AE | <https://www.capterra.ae/software/1196326/EngageChat> |
| en-AU | <https://www.capterra.com.au/software/1196326/EngageChat> |
| en-CA | <https://www.capterra.ca/software/1196326/EngageChat> |
| en-GB | <https://www.capterra.co.uk/software/1196326/EngageChat> |
| en-IE | <https://www.capterra.ie/software/1196326/EngageChat> |
| en-IL | <https://www.capterra.co.il/software/1196326/EngageChat> |
| en-IN | <https://www.capterra.in/software/1196326/EngageChat> |
| en-NZ | <https://www.capterra.co.nz/software/1196326/EngageChat> |
| en-SG | <https://www.capterra.com.sg/software/1196326/EngageChat> |
| en-ZA | <https://www.capterra.co.za/software/1196326/EngageChat> |

-----

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