---
description: Learn more about Docusign CLM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Docusign CLM Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Content Management Systems](/directory/10007/content-management/software) > [Docusign CLM](/software/119589/DocusignCLM)

# Docusign CLM

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> Cloud-based contract management solution that helps businesses generate, automate, manage, and store documents and contracts.
> 
> Verdict: Rated **4.5/5** by 126 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Docusign CLM?

Designed for businesses insurance, finance, government, real estate, and other industries, Docusign CLM is a contract management tool that helps generate, automate, and manage contracts.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 126 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Docusign
- **Location**: San Francisco, US
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Dutch, English, French, German, Japanese, Spanish
- **Available Countries**: Australia, Brazil, Canada, China, France, India, Italy, Malaysia, Netherlands, Philippines, Singapore, Taiwan, United Kingdom, United States

## Features

- Access Controls/Permissions
- Approval Process Control
- Collaboration Tools
- Content Publishing Options
- Customizable Templates
- Document Management
- Electronic Signature
- Full Text Search
- Pre-built Templates
- Team Collaboration
- Text Editing
- Third-Party Integrations
- Version Control
- Workflow Management

## Integrations (23 total)

- Box
- Coupa
- Docusign
- Dropbox Business
- Email Verification API
- Google Docs
- Google Drive
- HubSpot CRM
- LSEG Risk Intelligence
- Microsoft 365
- Microsoft SharePoint
- OneSpan Sign
- Quik\!
- SAP Ariba
- SAP Ariba Contracts

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Content Management Systems](https://www.capterra.com.au/directory/10007/content-management/software)

## Related Categories

- [Content Management Systems](https://www.capterra.com.au/directory/10007/content-management/software)
- [Contract Management Software](https://www.capterra.com.au/directory/30078/contract-management/software)

## Alternatives

1. [Deel](https://www.capterra.com.au/software/205015/deel) — 4.9/5 (4268 reviews)
2. [Docusign](https://www.capterra.com.au/software/121506/docusign) — 4.7/5 (9297 reviews)
3. [ContractSafe](https://www.capterra.com.au/software/153712/contractsafe) — 4.8/5 (179 reviews)
4. [Jotform](https://www.capterra.com.au/software/158456/jotform-4-0) — 4.7/5 (2845 reviews)
5. [Concord](https://www.capterra.com.au/software/144154/concord) — 4.6/5 (235 reviews)

## Reviews

### "Docusing Review" — 5.0/5

> **Tair** | *28 July 2024* | Accounting | Recommendation rating: 8.0/10
> 
> **Pros**: Easily to sign contract and keep track of changes
> 
> **Cons**: Haven't really encountered much troubles as a user
> 
> Very useful and easy to use product for digital contracts

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### "Enables E-Signature but lacks proper creation of documents and templates" — 4.0/5

> **Joshua** | *24 June 2024* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: Allows to accept digital signatures as we require it for applicants that we hire instead of the traditional method of printing out, signing and then scanning a document before emailing it back. In addition, we have integrated it with our Sharepoint so that we can retain a digital repository of all our applicants. During our onboarding journey we believed that the platform was capable of making new templates and documents through our interactions with the sales team via a native builder, but that was not the case hence the lower score.
> 
> **Cons**: There are other solutions out there like PandaDoc that allow for template creation which was something we did not realise we had a need for until we signed off on DocuSign.

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### "Docusign helps us get important paperwork signed" — 5.0/5

> **Nicholas** | *2 March 2026* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: Docusign allows us to get important paperwork signed by employees, customers, and vendors without having to be in the same location.
> 
> **Cons**: In my years of using Docusign, I have never had an issue with the program. Don't think I've even had to contact customer support.

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### "Very good investment" — 5.0/5

> **Ryan** | *28 November 2025* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: This has made several of our processes much easier for not only our customers but for staff as well.  We found immediate ROI with time savings and staff appreciation
> 
> **Cons**: There was a slight learning curve as this was our first time using a product like this, but DocuSign gave us training sessions and helped us along the way.
> 
> Overall, it was a great process.  We actively look for ways to use every chance we can throughout our organization.

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### "Reliable legal document storage" — 5.0/5

> **Christine** | *3 April 2026* | Health, Wellness & Fitness | Recommendation rating: 6.0/10
> 
> **Pros**: I like ability to sign legal documents and file them in a secure online capacity for later retrieval.
> 
> **Cons**: I often receive spam emails with fake legal documents asking me to log into what I would assume is a faux Docusign. If I don’t recognize the sender, I just ignore it.
> 
> Overall, I’ve had a good experience using Docusign for realty projects, client contracts, purchase agreements.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/119589/DocusignCLM)

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