---
description: Learn more about delight.ai price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: delight.ai Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [delight.ai](/software/1187503/delight-ai)

# delight.ai

Canonical: https://www.capterra.com.au/software/1187503/delight-ai

> Delight.ai is the branded AI concierge that makes every experience personal and delightful for customers, trusted and profitable for bu
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Sendbird
- **Location**: REDWOOD CITY, US
- **Founded**: 2012

## Commercial Context

- **Available Countries**: United States

## Features

- Audience Targeting
- Autonomous Task Execution
- CRM Integration
- Communications Management
- Contextual Guidance
- Dashboard
- Data Security
- Data Visualization
- Human Handover
- Inquiry Routing
- Lead Distribution
- Lead Qualification
- Multi-Channel Communication
- Natural Language Processing
- Proactive Chat
- Reporting/Analytics
- Speech Recognition
- Surveys & Feedback
- Ticket Management

## Integrations (6 total)

- Agentforce
- Confluence
- Freshdesk Omni
- Lot Wizard Pro
- NiCE CXone
- Sprinklr Insights

## Category

- [AI Agents for Customer Support](https://www.capterra.com.au/directory/34696/ai-agents-for-customer-support/software)

## Related Categories

- [AI Agents for Customer Support](https://www.capterra.com.au/directory/34696/ai-agents-for-customer-support/software)
- [Conversational Marketing Software](https://www.capterra.com.au/directory/31562/conversational-marketing-platform/software)
- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)

## Alternatives

1. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3494 reviews)
2. [Zoho Desk](https://www.capterra.com.au/software/169505/zoho-desk) — 4.5/5 (2216 reviews)
3. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1789 reviews)
4. [Fin](https://www.capterra.com.au/software/1077853/Fin) — 4.5/5 (1153 reviews)
5. [TeamSupport](https://www.capterra.com.au/software/87908/teamsupport) — 4.5/5 (850 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1187503/delight-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10136071/delight-ai/> |
| en-AE | <https://www.capterra.ae/software/1187503/delight-ai> |
| en-AU | <https://www.capterra.com.au/software/1187503/delight-ai> |
| en-CA | <https://www.capterra.ca/software/1187503/delight-ai> |
| en-GB | <https://www.capterra.co.uk/software/1187503/delight-ai> |
| en-IE | <https://www.capterra.ie/software/1187503/delight-ai> |
| en-IL | <https://www.capterra.co.il/software/1187503/delight-ai> |
| en-IN | <https://www.capterra.in/software/1187503/delight-ai> |
| en-NZ | <https://www.capterra.co.nz/software/1187503/delight-ai> |
| en-SG | <https://www.capterra.com.sg/software/1187503/delight-ai> |
| en-ZA | <https://www.capterra.co.za/software/1187503/delight-ai> |

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