Passport Business Solutions

"Transition from Passport and Counterpoint to Passport Business Solutions"

Comments: End of month billing is much less stressful. We used to have to set the time back on our server to invoice in the previous month. That became harder to do because of the new virtual server we were forced to change to when our old server crashed. Now we get paid sooner and we have better cash flow.
Passport customer support is great. If I have a problem they get back to me right away and stick with it until it is fixed. I always get to speak to the same person, which is a plus.

Pros: I have been using Passport for A/P and General Ledger for more than 15 years. I recently switched from using Counterpoint for A/R to using Passport for A/R. I like the ease of use. Invoices can be edited and reprinted before they are posted. Invoices can be dated in the previous month even if the calendar date is in the next month. Figures from the inventory purchase orders auto fill into the a/p vouchers so I do not have to enter the figures twice. We switched from pre-printed invoices to laser printed invoices. This results in a huge cost savings, and they look great. I have had positive feedback from several customers about the changes to their invoices and statements. I like that I can copy and paste long descriptions from a Word document into a Passport invoice . That has been a huge time saver for me. Who doesn't love saving Time and Money?

Cons: I do not like the order entry module or the point of sale module because they are not as easy to work with as the A/R module. Items that have serial numbers cannot be billed out thru the A/R module. This would be the only thing I would change about this program. Then it would be perfect.

"CHARLES W. WETZEL OWNER OF WETZEL'S MARKETS"

Comments: I HAVE USED THIS PRODUCT SINCE BUYING MY FIRST COMPUTER , A TANDY RADIO SHACK MODEL 2 OPERATING ON A MULTIUSER OPERATING SYSTEM ZENIX , SINCE 1981. IT WAS CALLED REAL WORLD ACCOUNTING PROGRAM BACK THEN. AROUND 1990 SWITCHED TO IBM TYPE COMPUTERS AND PURCHASED UPGRADE TO THAT OPERATING SYSTEM. OVER THE PAST THIRTY FIVE YEARS USING THIS PROGRAM I HAVE PURCHASED OTHER BUSINESSES THAT WHERE USING OTHER ACCOUNTING PROGRAMS AND AFTER REVIEWING THOSE PROGRAMS AND CONSIDERING CHANGING TO THEM WE STAYED WITH PASSPORT (REAL WORLD) BECAUSE OF ITS
VERSITILITY AND TRACKING AND EASE OF OPERATION AND WOULD RECOMMEND THIS TO ANY SIZE BUSINESS.

Pros: ITS EASE OF USE , HOW IT CAN ADAPT TO ANY TYPE OF BUSINESS, HOW YOU CAN SETUP FINANCIAL STATEMENTS TO LOOK JUST LIKE YOUR ACCOUNTANTS STATEMENTS BUT ALSO RUN FINANCIALS WITH FAR MORE DETAIL FOR YOUR INTERNAL BUSINESS USE

Cons: NOTHING

"PBS"

Pros: What I like most about this software is how much information it stores. It makes invoicing easier.

Cons: What I like least about this software is the cost. When you run into problems you have to contact your independent sales person and their costs to troubleshoot your problems can be astronomical. The company does not offer tech support so you have no other choice.

"ACA Module and Support"

Comments: We are thrilled with the decision we made to use the Passport Software for our ACA compliance. The team at Passport was quick to tackle and master the unknown and complex process to comply with the Affordable Care Act. The software itself was easy to use and understand but we were most impressed by the customer support provided by Passport. The staff went above and beyond their role as software developers by providing detailed instructions on filling out forms, IRS registration, electronic filing, trouble-shooting with the IRS and much, much more. We would be lost without them and appreciate the time, effort and support they have provided along the way.

"Great Software in combination with Crystal Reports"

Comments: Would highly recommend.

Pros: Access to the data base. Use with Crystal reports to create incoming Inspection audit system ,Outside service purchase order system, an automated Inventory Value Analysis system, and Capacity planning. Company is AS9000 certified and the software had a lot to do with this.

Cons: MRP is not strong, we do not use it. We use lean manufacturing with back scheduling from the software.