--- description: Learn more about GuestWisely price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GuestWisely Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Channel Management Software](/directory/30678/channel-management/software) > [GuestWisely](/software/117297/365villas) # GuestWisely Canonical: https://www.capterra.com.au/software/117297/365villas Page: 1 / 9\ Next: [Next page](https://www.capterra.com.au/software/117297/365villas?page=2) > GuestWisely offers an All-in-One platform for professional with PMS, Channel Manager, Website, GuestApp, Integrations and more. > > Verdict: Rated **4.7/5** by 188 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses GuestWisely? GuestWise offers an All-in-One platform for professional property managers, delivering a PMS, Channel Manager, Website, GuestApp, Integrations, and an expert support to maximize results. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 188 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 365villas.com - **Location**: London, UK - **Founded**: 2010 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: At GuestWisely, we provide flexible and scalable pricing tailored to professional property managers with 10 or more properties. Whether you oversee a small portfolio or hundreds of units, our plans adapt to your business and growth stage. ๐Ÿ’ก Pricing Structure - Modular Pricing โ€“ Pay only for the features you need. - Tiered by Property Volume โ€“ Pricing scales based on the number of units under management. - Monthly or Annual Plans Available โ€“ Choose the model that best suits your cash flow and commitment preferences. ๐Ÿ“ž Custom Quotes Every business is unique โ€” weโ€™ll provide a personalized quote after a quick consultation to understand your property count, feature needs, and regional requirements. - **Target Audience**: Self Employed, 2โ€“10, 11โ€“50, 51โ€“200, 201โ€“500, 501โ€“1,000, 1,001โ€“5,000, 5,001โ€“10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Accounting - Billing & Invoicing - Calendar Management - Channel Management - Communication Management - Contact Management - Document Management - Dynamic Pricing - Guest Check-in/Check-out - Guest Experience Management - Housekeeping Management - Inspection Management - Lead Management - Listing Management - Marketing Automation - Multi-Channel Distribution - Multi-Channel Management - Online Payments - Payment Processing - Performance Metrics - Property Database - Property Management - Rate Management - Rent Tracking - Reporting & Statistics - Reservations Management - Revenue Management - Tax Management - Tenant Tracking - Third-Party Integrations - Vacancy Management ## Integrations (42 total) - Adyen - Amazon Pay - Azul Platform Core - Beyond - Beyond - Booking.com for Business - Breezeway - CHECKIN - CardConnect - Checkout.com - Chekin App - Divi - ECOMMPAY - Enso Connect - Global Payments Integrated ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Channel Management Software](https://www.capterra.com.au/directory/30678/channel-management/software) ## Related Categories - [Holiday Rental Management Software](https://www.capterra.com.au/directory/30616/vacation-rental/software) - [Channel Management Software](https://www.capterra.com.au/directory/30678/channel-management/software) - [Campground Management Software](https://www.capterra.com.au/directory/31059/campground-management/software) - [Property Management Software](https://www.capterra.com.au/directory/30929/rental-property-management/software) - [Real Estate Property Management Software](https://www.capterra.com.au/directory/20050/real-estate-property-management/software) ## Alternatives 1. [Hostaway](https://www.capterra.com.au/software/152433/hostaway) โ€” 4.8/5 (1575 reviews) 2. [Lodgify](https://www.capterra.com.au/software/131924/lodgify) โ€” 4.5/5 (1310 reviews) 3. [Guesty](https://www.capterra.com.au/software/159377/guesty) โ€” 4.4/5 (478 reviews) 4. [Guesty Lite](https://www.capterra.com.au/software/169863/your-porter-app) โ€” 4.7/5 (547 reviews) 5. [Breezeway](https://www.capterra.com.au/software/186514/breezeway) โ€” 4.6/5 (195 reviews) ## Reviews ### "Best Property Management system around" โ€” 5.0/5 > **Elizabeth** | *21 August 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I like its intuitive, ease of operation and very qualified staff. > > **Cons**: Some key features such as payment processing are not available in my country andI i feel that this should be remedied . I would like to see Booking.com be more Integrated with 365Villas. > > Our overall on boarding experience was excellent with the personnel conducting the training being very well qualified and patient with our requests . If we had queries, they would answer them immediately or canโ€™t find any information that we needed and customise the execution of our needs within the system. There were many times where our individual needs had not been included in the original package and 365 worked very hard to accommodate these situations ----- ### "365Villaโ€™s Support Team: Above and Beyond" โ€” 5.0/5 > **David** | *14 July 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The breadth of the offering is truly impressive and the support received and time spent towards training during the onboarding process exceeded all expectations. > > **Cons**: Difficult for me to speak to this given my near non-use of the platform so far. So far what I've been able to accomplish on the platform has met my expectations. To select one thing - I may call out the pricing plan and the need to lock in with 5 properties to start. As a startup PM, paying for properties you don't manage is difficult but if this cost is designed to offset training and onboarding, I get it. > > My interaction was almost exclusively with \[sensitive content hidden\]. From our first interaction, your patience, professionalism and genuine commitment have stood out. You consistently went above and beyond, spending way more time with me than I ever expected, answering every question and anticipating next steps before I even knew Iโ€™d need help. Whenever I reached out, I received a prompt, proactive response. Whenever I encountered an issue, either you or another support team member followed up immediately until everything I had raised was either answered or resolved. Onboarding this new system has been daunting, especially with so many moving parts and considerations and my lack of experience in the business. Iโ€™d be lying if I said I wasnโ€™t totally overwhelmed and a bit nervous to move to production, especially as it relates to the money collection, movement and deposit taking\! That said, with the responsive support network that you have, I feel confident that Iโ€™ll be able to get the assistance if and when needed. Your attentiveness and expertise made the process less stressful and a far more of a positive experience than I was expecting. Iโ€™m sincerely grateful for the dedication and time you spent with me I and look forward to continuing and growing our partnership. Iโ€™ve got a commitment for another property that should start in a few weeks and Iโ€™m confident that this is just the beginning. ----- ### "5 stars review all the way\!" โ€” 5.0/5 > **Giuseppe** | *8 June 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: What I like most about the system is how intuitive and user-friendly it is. The setup process provides numerous customization options, making it easy to configure the platform to fit your unique requirements and workflow. Also found no bugs or issues. > > **Cons**: Overall, the platform meets our needs very well. The only enhancement I would suggest is adding integration with Guardian Insurance for rental damage protection insurance, which would make the process even more seamless for our team. > > Overall, we are extremely pleased with the features and functionality that GuestWisely provides. The onboarding experience was excellent, thanks to \[sensitive content hidden\], who demonstrated exceptional knowledge of the PMS and answered every question promptly, thoroughly, and professionally. She also took the time to understand our specific needs and consistently recommended effective solutions and best practices, helping us configure the system in the most efficient way for our business. ----- ### "Promising system that falls short in key areas" โ€” 2.0/5 > **Ramon** | *16 October 2025* | Real Estate | Recommendation rating: 1.0/10 > > **Pros**: GuestWisely (former 365Villas) dashboard had a clean and simple layout that made it easy to manage all bookings efficiently. The direct website integration worked smoothly, and the automated message templates and workflow automation were very well designed. These features helped streamline communication and daily operations effectively. > > **Cons**: Customer service is very poor, especially during weekends when there is no support at all. We experienced many issues with channel connections. The onboarding process initially seemed professional, but in practice, there were frequent connectivity problems with the system. Thereโ€™s also no mobile app to manage communications and operations on the go, and no real-time notifications. Another major limitation is the lack of proper multi-unit functionality with some channels like Airbnb, which forced us to recreate listings and lose valuable reviews. This had a significant impact on reservations and flexibility in assigning guests to different villa units. > > We used the system for around 10 months and invested a significant amount in the setup. GuestWisely offers some great features, but there is still a lot of manual work required. Channel connectivity was unreliable, and although we requested multi-unit Airbnb support from the start, it was finally confirmed as not available. We had to create workarounds that were far from ideal and led to lost bookings. The lack of a mobile app also made daily operations more difficult, as our team had to log in through a web browser to check updates. Ultimately, we decided to move away from GuestWisely mainly due to poor customer service, connectivity issues, and the absence of proper multi-unit functionality. ----- ### "Great Value for Money and Outstanding Customer Support" โ€” 5.0/5 > **Alex** | *10 June 2026* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: One of the biggest advantages of Guestwisely is the value for money. The platform offers a comprehensive set of features that allow us to efficiently manage bookings, reservations, guest communication, and day-to-day operations without the high costs associated with many other systems. The booking and reservation management is seamless. Everything is centralized, easy to navigate, and reliable, which is essential when handling a large portfolio of properties. The automation and workflow tools save our team a considerable amount of time and help reduce errors. The other thing that sets GuestWisely apart is their customer support. The support team is responsive, knowledgeable, and always willing to help. Whenever we have questions or need assistance, we receive prompt and effective support, giving us confidence that we're backed by a team that genuinely cares about our success. > > **Cons**: While GuestWisely integrates with many of the major booking channels, there are still a few important platforms, such as Google Vacation Rentals and Homes \& Villas by Marriott Bonvoy, that do not yet have direct integrations. For property managers looking to maximize distribution, having these connections available would be a valuable addition. That said, we understand these integrations may be on the product roadmap, and we're excited to see the platform continue expanding its channel partnerships. > > GuestWisely has been a fantastic solution for our property management business. We currently use it to manage around 400 properties, and it has helped us streamline our operations significantly. GuestWisely has been a key part of helping us scale our business efficiently. I would highly recommend it to any property manager looking for a reliable platform with excellent support and strong value for money. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.com.au/software/117297/365villas?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/117297/365villas) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data