---
description: Learn more about TekIVR price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TekIVR Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Speech Recognition Software](/directory/30098/speech-recognition/software) > [TekIVR](/software/1164122/TekIVR)

# TekIVR

Canonical: https://www.capterra.com.au/software/1164122/TekIVR

> On-premises IVR system for Windows that handles inbound call routing, speech input and output, voicemail, and call transfers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses TekIVR?

Small to large businesses in telecommunications, internet services, enterprise IT, OEM, and channel partner industries.

## About the vendor

- **Company**: KaplanSoft
- **Founded**: 2011

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Supported Languages**: English
- **Available Countries**: Argentina, Belgium, Brazil, Canada, Colombia, France, Germany, Hong Kong SAR China, Japan, Mexico, Poland, Taiwan, Türkiye, United Kingdom, United States

## Features

- Audio Capture
- Automatic Transcription

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Speech Recognition Software](https://www.capterra.com.au/directory/30098/speech-recognition/software)

## Related Categories

- [Speech Recognition Software](https://www.capterra.com.au/directory/30098/speech-recognition/software)
- [Text-To-Speech Software](https://www.capterra.com.au/directory/33256/text-to-speech/software)
- [Generative AI Tools](https://www.capterra.com.au/directory/34155/generative-ai/software)

## Alternatives

1. [Speechmatics](https://www.capterra.com.au/software/142054/speechmatics) — 4.5/5 (2 reviews)
2. [Sonix](https://www.capterra.com.au/software/167966/sonix) — 4.9/5 (143 reviews)
3. [CallHippo](https://www.capterra.com.au/software/159578/callhippo) — 4.4/5 (692 reviews)
4. [Transkriptor](https://www.capterra.com.au/software/1030033/transkriptor) — 4.7/5 (551 reviews)
5. [Twilio](https://www.capterra.com.au/software/180158/twilio-communications-platform) — 4.4/5 (512 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1164122/TekIVR)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10111391/TekIVR/> |
| en-AE | <https://www.capterra.ae/software/1164122/TekIVR> |
| en-AU | <https://www.capterra.com.au/software/1164122/TekIVR> |
| en-CA | <https://www.capterra.ca/software/1164122/TekIVR> |
| en-GB | <https://www.capterra.co.uk/software/1164122/TekIVR> |
| en-IE | <https://www.capterra.ie/software/1164122/TekIVR> |
| en-IL | <https://www.capterra.co.il/software/1164122/TekIVR> |
| en-IN | <https://www.capterra.in/software/1164122/TekIVR> |
| en-NZ | <https://www.capterra.co.nz/software/1164122/TekIVR> |
| en-SG | <https://www.capterra.com.sg/software/1164122/TekIVR> |
| en-ZA | <https://www.capterra.co.za/software/1164122/TekIVR> |

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