Dayforce HCM

Best HRIS System Available l!

Comments: Wonderful total system!!

Pros:

All in one platform, compliance is at the forefront. Helps with audits and being able to find and track employees from start to finish.

Cons:

Some features like HR Import having mandatory fields, some features like remote workers and their tax state are hard to control

Dayforce HCM Review

Comments: Dayforce HCM is definitely the most powerful payroll system that I have used in a long time. It is my top choice when it comes to Payroll and HCM providers.

Pros:

The implementation team was very knowledgeable and they listened to what we had and how we wanted to improve the new system. They were so easy to work with.

Cons:

Wishing that some of the fixed reports would be flexible and could add information that would save us time from having to vlookup different reports together.

Frustration & Disappointment

Pros:

I cannot think of a single thing that I like about Dayforce.

Cons:

Throughout our implementation process, persistent issues plagued our experience with Dayforce. Right from the start, we faced issues with faulty system configuration, including confidential data being accessible to lower level employees. We have been told by support personnel at Dayforce that our system is improperly configured. Our implementation manager failed to address concerns adequately and failed to conclude the professional relationship officially. Instead, we were left with a slew of unresolved issues and unanswered inquiries. Despite scheduled follow-up meetings, these sessions were repeatedly abandoned by the manager. Frustratingly, after weeks of unanswered emails and our futile attempts at problem-solving, we were told from our implementation manager that she had to get permission to charge more billable hours to us, and that was why she hadn't communicated with us in several weeks. Seven months post-implementation, our file feeds for benefits remain incomplete. Despite our immediate request following implementation, this crucial aspect of our system has yet to be fully operational. The persistent issues we face significantly hamper our productivity, particularly concerning our convoluted payroll setup. The payroll segment of Dayforce has demonstrated a lack of accountability, particularly evident in their response to our 401(k) compliance challenges, where they offered no satisfactory solutions and essentially shrugged off their responsibilities. We have given Dayforce several opportunities to rectify their errors, despite our profoundly disappointing experience. Even external stakeholders collaborating with us have expressed sheer astonishment at the abysmal quality of the system, citing unprecedented dissatisfaction in their professional interactions with other clients. Dayforce's performance has been deeply unsatisfactory, characterized by consistent lapses in competence and professionalism, leaving our organization in a state of perpetual frustration and disappointment as we face unresolved issues that directly impact our functionality and productivity.

Dayforce HCM

Comments: I love the software platform. I was the project leader during implementation and have been the Administrator since. This is in addition to the Payroll Manager, Benefits Manager, Leave of Absence Administrator and Entitlements Manager. I could not do all of this if the software was exceptional.

Pros:

Dayforce is fully integrated and offers real-time data. The features are easy to use and understand. There is full transparency for both managers and employees. There is a full arsenal of reporting and dashboard options so downloading information is easy. While customization costs, it is an effective way to ensure that the look and feel convey your environment.

Cons:

Any changes needed to your set up result in very high priced change orders, even when the change requested is because of Ceridian issue. The service time for these change projects can sometimes be in excess of 6 months.

Complete and comprehensive HRIS

Comments: It is overall very user friendly. I think Ceridian listens to their customers and is heading in the right direction.

Pros:

The integration with Microsoft O365 makes IT happy, while the thoughtfulness pleases HR and Finance staff.

Cons:

It should s starting to get pricey because of all the modules.