---
description: Learn more about ThumbCrowd price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ThumbCrowd Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [ThumbCrowd](/software/1142094/ThumbCrowd)

# ThumbCrowd

Canonical: https://www.capterra.com.au/software/1142094/ThumbCrowd

> Cloud-based customer engagement platform with AI chatbot builder, multi-channel shared inbox, and automated messaging tools.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ThumbCrowd?

Enterprises and large teams in telecommunications, banking, insurance, retail, healthcare, utilities, media, and travel and hospitality.

## About the vendor

- **Company**: UNQA The Explorers
- **Location**: Lahore, Pakistan
- **Founded**: 2001

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Available Countries**: Pakistan

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [AI Sales Assistant Software](https://www.capterra.com.au/directory/34135/ai-sales-assistant/software)
- [Conversational Marketing Software](https://www.capterra.com.au/directory/31562/conversational-marketing-platform/software)

## Alternatives

1. [Text](https://www.capterra.com.au/software/1078275/Text-App) — 4.7/5 (32 reviews)
2. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4092 reviews)
3. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3481 reviews)
4. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1789 reviews)
5. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24209 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1142094/ThumbCrowd)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10088018/ThumbCrowd/> |
| en-AE | <https://www.capterra.ae/software/1142094/ThumbCrowd> |
| en-AU | <https://www.capterra.com.au/software/1142094/ThumbCrowd> |
| en-CA | <https://www.capterra.ca/software/1142094/ThumbCrowd> |
| en-GB | <https://www.capterra.co.uk/software/1142094/ThumbCrowd> |
| en-IE | <https://www.capterra.ie/software/1142094/ThumbCrowd> |
| en-IL | <https://www.capterra.co.il/software/1142094/ThumbCrowd> |
| en-IN | <https://www.capterra.in/software/1142094/ThumbCrowd> |
| en-NZ | <https://www.capterra.co.nz/software/1142094/ThumbCrowd> |
| en-SG | <https://www.capterra.com.sg/software/1142094/ThumbCrowd> |
| en-ZA | <https://www.capterra.co.za/software/1142094/ThumbCrowd> |

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