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What Is Bitrix24?

Bitrix24 is a leading free collaboration platform used by over 12 million organizations worldwide. Available in cloud and on-premise it offers communication tools, task and project management, social collaboration tools, employee engagement, group chat, shared calendars and more. Bitrix24 is absolutely free for unlimited users, but it also has paid plans with premium features.

Who Uses Bitrix24?

Bitrix24 is a perfect solution for all types of businesses. It has something for every department — sales, marketing, project management, HR, and more.

Bitrix24 Software - Bitrix24 Kanban Board
Bitrix24 Software - Bitrix24 Gantt Chart
Bitrix24 Software - Bitrix24 Drive
Bitrix24 Software - Bitrix24 Chats
Bitrix24 Software - Bitrix24 Videocalls

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Reviews of Bitrix24

Average score

Overall
4.2
Ease of Use
3.9
Customer Service
4.0
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Saskia
Saskia
Senior Director Sales Marketing in US
Verified LinkedIn User
Restaurants, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Solution for Effective Project Management

5.0 last year

Comments: Our marketing team uses Bitrix24 to streamline communication and improve their approach to customer service. The setup is simple, and the program is easily integrated with others to streamline our processes. It's a really adaptable device. Therefore, this instrument should be effective for the client group.

Pros:

Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a timely manner, and obtain prompt assistance when I need it. Furthermore, I am able to classify people according to their industry. Thus, you may establish how long a task will take and how the meeting's participants will divide and conquer in order to get the job done. The convenience of having everything in a one app is really appreciated. It offers a video conferencing feature in addition to helping with project management and team communication.

Cons:

CRM, color scheme Landing page has to be more appealing than it is now by adding some lovely and attractive color and, if required, fixing the color presentation.

Maszni
Maszni
Senior Web Developer in Malaysia
Verified LinkedIn User
Entertainment, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Project management software with very good workload planning

5.0 4 years ago

Comments: Overall, working with Bitrix24 as my main project management software has really improving my team effectiveness in developing a product and increase our time spend on organizing project that has short due-date.

Pros:

I really like with the workload planning that Bitrix24 has offered, as it really helpful in distributing workload for each team members. It is a very important to do this step, so we can track our task precisely and preventing us from skipping task on project. The project template is easily customizable to cater for the project needs.

Cons:

The developer should really taking consideration user experience and opinion on the software tools placement. Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

Kathryn
Administrative Assistant in US
Education Management, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Bitrix24 Review

4.0 2 months ago New

Comments: Overall, I would recommend Bitrix24 to individuals and companies for the ease of use and functionality of what the software offers.

Pros:

Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their employees. It is user friendly and very easy to submit time sheets.

Cons:

Bitrix24 can be a little confusing to work for the first time but once you get the hang of it, there is no trouble.

Bitrix Response

2 months ago

Thank you for your review and for recommending Bitrix24, Kathryn! We're glad to hear that you find our software user-friendly and effective for organizational tasks, including time recording. We understand that there can be a learning curve initially, and we appreciate your patience as you got accustomed to it. Thank you again for your valuable feedback and for being a part of the Bitrix24 community.

Cheryl
Ceo in Singapore
Alternative Medicine, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Does the job

3.0 last month New

Comments: Used for couple of years it has good functionality but not for a beginner

Pros:

It had good features and did what it needed to do

Cons:

Not the most user friendly interface found it complex at times

Bitrix Response

last month

Thank you for your feedback, Cheryl! We understand that the interface can be complex at times, especially for beginners, and we appreciate your input as we work to improve the user experience.

Andy
Director in UK
Marketing & Advertising, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Worth Considering If Your After a CRM

4.0 3 months ago

Pros:

Bitrix24 has a ton of features without being to overwhelming. If your after a CRM its worthing spending a bit of time with Bitrix and compare it to other products. I prefer it to Hubspot. It also has many other features including task management, a website builder, worktime tracking plus many more!

Cons:

I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs I use. Its likely it could replace quite a few but not all of them.

Bitrix Response

3 months ago

Thank you for taking the time to share your experience with Bitrix24, Andy. We encourage you to explore all the features Bitrix24 has to offer. We believe that with more time, you'll discover even more ways our platform can streamline your business processes and enhance productivity.

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