--- description: Learn more about Vtiger CRM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Vtiger CRM Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Vtiger CRM](/software/112491/vtiger-crm) # Vtiger CRM Canonical: https://www.capterra.com.au/software/112491/vtiger-crm Page: 1 / 15\ Next: [Next page](https://www.capterra.com.au/software/112491/vtiger-crm?page=2) > Used in agile sales teams to increase sales productivity, clear bottlenecks in processes, and ultimately hit revenue targets. > > Verdict: Rated **4.3/5** by 338 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Vtiger CRM? Vtiger is perfect for small to medium businesses that have agile sales, customer support, and marketing teams focused on boosting growth, marketing ROI, and customer satisfaction. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 338 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Vtiger - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: USD 12.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: 15-day free trial, no credit card required. Vtiger offers four different packages, including a forever-free CRM. Rates start at $12 per user, per month (billed annually), or $15 per user, per month (billed monthly) Please contact Vtiger Sales team - sales@vtiger.com for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, German, Hebrew, Hungarian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Australia, Canada, France, Hong Kong SAR China, India, Ireland, Israel, Kuwait, Netherlands, Qatar, Singapore, South Africa, Spain, United Arab Emirates, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Appointment Scheduling - Automated Routing - CRM - Calendar Management - Calendar/Reminder System - Campaign Management - Collaboration Tools - Contact Management - Customer Database - Customizable Fields - Customizable Reports - Data Import/Export - Document Storage - Email Management - Email Marketing - Engagement Tracking - For Insurance Industry - Forecasting - Inbox Management - Interaction Tracking - Knowledge Base Management - Lead Capture - Lead Distribution - Lead Management - Lead Nurturing - Lead Qualification - Lead Scoring - Lead Segmentation - Marketing Automation - Mobile Access - Multi-Channel Communication - Performance Metrics - Pipeline Management - Predictive Analytics - Quotes/Estimates - Reporting & Statistics - Reporting/Analytics - Sales Activity Management - Sales Pipeline Management - Sales Reports - Segmentation - Self Service Portal - Social Media Integration - Support Ticket Management - Task Management - Third-Party Integrations - Workflow Management ... and 1 more features ## Integrations (34 total) - Adobe Commerce - Asterisk - Breeze - Clickatell - Docusign - Dropbox - Exotel - Gmail - Google Calendar - Google Contacts - Google Docs - Google Drive - Gupshup - Intuit Data Protect - LinkedIn for Business ... and 19 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software) - [Lead Management Software](https://www.capterra.com.au/directory/30017/lead-management/software) - [Online CRM Software](https://www.capterra.com.au/directory/30072/online-crm/software) - [Small Business CRM Software](https://www.capterra.com.au/directory/31583/small-business-crm/software) - [Sales Force Automation Software](https://www.capterra.com.au/directory/12/sales-force-automation/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4474 reviews) 2. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6985 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18797 reviews) 5. [Dynamics 365](https://www.capterra.com.au/software/157279/dynamics-365) — 4.4/5 (5839 reviews) ## Reviews ### "About Vtiger CRM" — 5.0/5 > **Verified Reviewer** | *10 March 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Vtiger CRM is a good user friendly and afforadable price > > **Cons**: Vtiger CRM have integration limitations and some performence issues > > My overall experience with Vtiger CRM has been positive. It’s a powerful all-in-one solution that helps streamline sales, marketing, and customer support processes ----- ### "Solid CRM with useful customer management features" — 3.0/5 > **Kian** | *9 June 2026* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: Vtiger CRM is a useful and well-rounded platform for managing customer information, sales activity, support tickets, and communication in one place. I like that it brings CRM and helpdesk features together, which makes it easier to keep track of customers and follow-ups. > > **Cons**: Some parts of the system can feel a little dated or take time to get used to, especially when customising workflows, fields, and settings. The interface could be a bit smoother in some areas. > > My overall experience with Vtiger CRM has been positive. It is a solid CRM that helps improve organisation, customer tracking, and team efficiency. Once it is set up properly, it becomes a helpful tool for managing customer relationships and daily business tasks. ----- ### "Value for money" — 3.0/5 > **Eduardo** | *30 September 2019* | Publishing | Recommendation rating: 6.0/10 > > **Pros**: Compare to other CRM options it's significantly cheaper and has a lot of features to explore and use. The support it's fantastic they are always there to assist you with patience and dedication. > > **Cons**: Some of the features are half way developed (for instance the Project Module it's not good) The email campaign module could be great but it needs lots of improvements. The mobile App could be better. > > Although I will expect improvements they are always working and adding new features, they are always there to help you. ----- ### "VTiger is value for money" — 4.0/5 > **Eduardo** | *9 October 2019* | Publishing | Recommendation rating: 8.0/10 > > **Pros**: It has a lot of resources. For a small company with low budget it's a great choice. The customer support is great, they are always at your service with a lot of patience and dedication. They are constantly adding new features and improving the software. > > **Cons**: Some of the features are complicated to adopt, like the project module and it is not very friendly. Although the email campaign module is quite good it needs some improvements when you try to resend a campaign, it needs to generate a URL of the campaign like MailChimp does. As a small company I would like it to allow us to adopt different identities (as an example, I'm the CEO but sometimes I'm acting like a support agent so I will like the CRM to allow me to change my name in that case to pretend we are a bigger company, it is not nice to sign with the name of the CEO from the email address of support@mycompany.com) > > I'm very happy with vTiger although it is not SalesForce. You feel you are working with a company who cares about you and try for all means to help you to improve your business. ----- ### "Vtiger CRM Has Impressive Features that Streamlines Our Operations" — 5.0/5 > **Piergiorgio Tamiazzo** | *10 July 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The user interface of Vtiger CRM is outstanding, making it a remarkable customer relationship management solution. The customer support team of Vtiger CRM is friendly. > > **Cons**: With Vtiger CRM, we do not experience problems. The features of this customer relationship platform are wonderful. ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.com.au/software/112491/vtiger-crm?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/112491/vtiger-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data