--- description: Learn more about VIZOR IT Asset Management price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VIZOR IT Asset Management Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [VIZOR IT Asset Management](/software/112390/vizor-helpdesk-it-assets) # VIZOR IT Asset Management Canonical: https://www.capterra.com.au/software/112390/vizor-helpdesk-it-assets > Best practice IT Asset Management. Asset inventory, barcode support, Intune integration \& automated onboarding workflows. Try Now. > > Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses VIZOR IT Asset Management? Best practice IT Asset Management. Simplified asset inventory, barcode support, Intune integration \& automated onboarding workflows. Try Now. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Vector - **Founded**: 1992 ## Commercial Context - **Starting Price**: USD 2.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pricing is charged annually based on the number of computing devices. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Belgium, Canada, Denmark, Germany, Netherlands, Norway, Sweden, Switzerland, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Assignment Management - Audit Management - Audit Trail - Automated Routing - Barcode/Ticket Scanning - Barcoding/RFID - Capacity Management - Check-in/Check-out - Collaboration Tools - Compliance Management - Compliance Tracking - Configuration Management - Customer Database - Dashboard - Depreciation Management - Document Management - Equipment Management - Fixed Asset Management - Historical Reporting - IT Asset Tracking - IT Reporting - Incident Management - Inspection Management - Inventory Management - Knowledge Base Management - Knowledge Management - Macros/Templated Responses - Maintenance Management - Maintenance Scheduling - Mobile Access - Multi-Channel Communication - Preventive Maintenance - Release Management - Remote Access/Control - Reporting & Statistics - Reporting/Analytics - Self Service Portal - Support Ticket Management - Task Management - Third-Party Integrations - Ticket Management - User Management - Workflow Management ... and 15 more features ## Integrations (9 total) - Google Workspace - Google Workspace for Education - Jamf Pro - Lansweeper - Microsoft 365 - Microsoft Azure - Microsoft Entra ID - Microsoft Excel - Microsoft Intune ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software) ## Related Categories - [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software) - [IT Service Software](https://www.capterra.com.au/directory/30672/it-service/software) - [Issue Tracking Software](https://www.capterra.com.au/directory/30675/issue-tracking/software) - [ITSM Tools](https://www.capterra.com.au/directory/30676/itsm/software) - [IT Management Software](https://www.capterra.com.au/directory/10001/it-management/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.com.au/software/170018/manageengine-desktop-central) — 4.6/5 (1497 reviews) 2. [JIRA Service Management](https://www.capterra.com.au/software/138769/jira-service-management) — 4.5/5 (763 reviews) 3. [Freshservice](https://www.capterra.com.au/software/132997/freshservice) — 4.5/5 (685 reviews) 4. [Iru](https://www.capterra.com.au/software/181954/Iru) — 4.9/5 (477 reviews) 5. [SysAid](https://www.capterra.com.au/software/107225/sysaid) — 4.5/5 (511 reviews) ## Reviews ### "Provided me a complete view of campuses" — 5.0/5 > **Gligor** | *7 July 2025* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Working with Vizor was just like hiring an experienced IT colleague. I enjoyed working with barcode check-in/ out work flows, the good Active Directory integration, and the cost, purchase order and warranty reporting. > > **Cons**: The discovery of the new network occasionally refused to detect new end-of-range devices until I could find the need to sync intentionally. > > Vizor is a convincing asset view with good reporting and integration capabilities although periodical snags in time-sensitive devices discovery delay real-time inventory records. ----- ### "ITSM Evaluation of Vizor Helpdesk" — 4.0/5 > **Ludwig** | *27 September 2018* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: List of strong points: Deep search and combining of search criteria. Very simple and compact user interface, not too fancy, just what it needs to be. Tree of smart drop down levels. Automatic reply by email from the system. Knowledge base for incident resolution. Possibility to link to sharepoint and oneNote. extensive list of reports. > > **Cons**: It is not always very clear what is standard and what can be done via integration services from the Vizor company. > > During our ITSM product evaluation this product ended up in the top-3, but eventually a different solution was chosen by our team. Anyhow a very valuable ITSM solution. ## Links - [View on Capterra](https://www.capterra.com.au/software/112390/vizor-helpdesk-it-assets) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nb | | | nl | | | nl-BE | | | sv | | ----- ## Structured Data