---
description: Learn more about Hiver in Gmail price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hiver in Gmail Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Hiver in Gmail](/software/1118773/Hiver-in-Gmail)

# Hiver in Gmail

Canonical: https://www.capterra.com.au/software/1118773/Hiver-in-Gmail

> Cloud-based helpdesk that runs inside Gmail, offering shared inbox management, ticketing, automation, SLA tracking, and AI-powered.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Hiver in Gmail?

Small to large businesses across IT services, logistics, healthcare, finance, education, hospitality, real estate, and professional services that use Gmail as their primary platform for customer.

## About the vendor

- **Company**: Hiver
- **Founded**: 2011

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Knowledge Base Management
- Ticket Management

## Integrations (9 total)

- Agentforce Sales (formerly Salesforce Sales Cloud)
- Asana
- Boomerang for Gmail
- ClickUp
- Google Workspace
- HubSpot Marketing Hub
- NetSuite
- Shopify
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)

## Related Categories

- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)
- [Complaint Management Software](https://www.capterra.com.au/directory/30674/complaint-management/software)
- [AI IT Agents](https://www.capterra.com.au/directory/34833/ai-it-agents/software)
- [AI Agents for Customer Support](https://www.capterra.com.au/directory/34696/ai-agents-for-customer-support/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4092 reviews)
2. [HaloITSM](https://www.capterra.com.au/software/200140/haloitsm) — 4.7/5 (44 reviews)
3. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3481 reviews)
4. [HubSpot Service Hub](https://www.capterra.com.au/software/182476/hubspot-service-hub) — 4.4/5 (193 reviews)
5. [Remote Monitoring and Management](https://www.capterra.com.au/software/144309/atera) — 4.5/5 (461 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1118773/Hiver-in-Gmail)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10063382/Hiver-in-Gmail/> |
| en-AE | <https://www.capterra.ae/software/1118773/Hiver-in-Gmail> |
| en-AU | <https://www.capterra.com.au/software/1118773/Hiver-in-Gmail> |
| en-CA | <https://www.capterra.ca/software/1118773/Hiver-in-Gmail> |
| en-GB | <https://www.capterra.co.uk/software/1118773/Hiver-in-Gmail> |
| en-IE | <https://www.capterra.ie/software/1118773/Hiver-in-Gmail> |
| en-IL | <https://www.capterra.co.il/software/1118773/Hiver-in-Gmail> |
| en-IN | <https://www.capterra.in/software/1118773/Hiver-in-Gmail> |
| en-NZ | <https://www.capterra.co.nz/software/1118773/Hiver-in-Gmail> |
| en-SG | <https://www.capterra.com.sg/software/1118773/Hiver-in-Gmail> |
| en-ZA | <https://www.capterra.co.za/software/1118773/Hiver-in-Gmail> |

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