---
description: Learn more about Drift price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Drift Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Software](/directory/31562/conversational-marketing-platform/software) > [Drift](/software/1115640/Drift)

# Drift

Canonical: https://www.capterra.com.au/software/1115640/Drift

> Cloud-based AI chat platform for B2B sales and marketing teams to identify high-intent visitors, qualify leads, and book meetings.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Drift?

Midsize to large B2B companies, particularly B2B SaaS businesses with more than 50 employees. Serves marketing, sales, and revenue teams across technology, professional services, and enterprise sales.

## About the vendor

- **Company**: Salesloft
- **Location**: Atlanta, US
- **Founded**: 2011

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Available Countries**: United States

## Integrations (4 total)

- Adobe Marketo Engage
- Agentforce Sales (formerly Salesforce Sales Cloud)
- Brevo Marketing Platform
- Microsoft Outlook

## Support Options

- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Conversational Marketing Software](https://www.capterra.com.au/directory/31562/conversational-marketing-platform/software)

## Related Categories

- [Conversational Marketing Software](https://www.capterra.com.au/directory/31562/conversational-marketing-platform/software)
- [Scheduling Software](https://www.capterra.com.au/directory/30087/scheduling/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [AI Sales Assistant Software](https://www.capterra.com.au/directory/34135/ai-sales-assistant/software)
- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)

## Alternatives

1. [HubSpot Marketing Hub](https://www.capterra.com.au/software/171840/hubspot-marketing) — 4.5/5 (6256 reviews)
2. [ActiveCampaign](https://www.capterra.com.au/software/79367/activecampaign) — 4.6/5 (2569 reviews)
3. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1789 reviews)
4. [LiveChat](https://www.capterra.com.au/software/62194/livechat) — 4.6/5 (1727 reviews)
5. [Text Request](https://www.capterra.com.au/software/167015/text-request) — 4.6/5 (1193 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1115640/Drift)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10060183/Drift/> |
| en-AE | <https://www.capterra.ae/software/1115640/Drift> |
| en-AU | <https://www.capterra.com.au/software/1115640/Drift> |
| en-CA | <https://www.capterra.ca/software/1115640/Drift> |
| en-GB | <https://www.capterra.co.uk/software/1115640/Drift> |
| en-IE | <https://www.capterra.ie/software/1115640/Drift> |
| en-IL | <https://www.capterra.co.il/software/1115640/Drift> |
| en-IN | <https://www.capterra.in/software/1115640/Drift> |
| en-NZ | <https://www.capterra.co.nz/software/1115640/Drift> |
| en-SG | <https://www.capterra.com.sg/software/1115640/Drift> |
| en-ZA | <https://www.capterra.co.za/software/1115640/Drift> |

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