---
description: Learn more about Zenivia price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zenivia Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [SaaS Management Software](/directory/31639/saas-management/software) > [Zenivia](/software/1113127/Zenivia)

# Zenivia

Canonical: https://www.capterra.com.au/software/1113127/Zenivia

> Zenivia is AI software that automates guest communications across multiple channels for short-term rentals and concierge businesses.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Zenivia?

Zenivia serves short-term and vacation rental management companies, professional hosts, property managers, and hospitality operators. Its primary users include business owners, founders, operations

## About the vendor

- **Company**: Zenivia

## Commercial Context

- **Starting Price**: EUR 10.99
- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish
- **Available Countries**: Belgium, Canada, France, Germany, Italy, Portugal, Spain, Switzerland, United Kingdom, United States

## Features

- SaaS Operations Management
- Vendor Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [SaaS Management Software](https://www.capterra.com.au/directory/31639/saas-management/software)

## Alternatives

1. [Torii](https://www.capterra.com.au/software/172254/torii) — 4.9/5 (26 reviews)
2. [Freshservice](https://www.capterra.com.au/software/132997/freshservice) — 4.6/5 (794 reviews)
3. [Factorial](https://www.capterra.com.au/software/168685/factorial-hr-software) — 4.3/5 (320 reviews)
4. [Reftab](https://www.capterra.com.au/software/136727/reftab) — 4.7/5 (138 reviews)
5. [Drag](https://www.capterra.com.au/software/173949/drag) — 4.4/5 (128 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1113127/Zenivia)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10057626/Zenivia/> |
| en-AE | <https://www.capterra.ae/software/1113127/Zenivia> |
| en-AU | <https://www.capterra.com.au/software/1113127/Zenivia> |
| en-CA | <https://www.capterra.ca/software/1113127/Zenivia> |
| en-GB | <https://www.capterra.co.uk/software/1113127/Zenivia> |
| en-IE | <https://www.capterra.ie/software/1113127/Zenivia> |
| en-IL | <https://www.capterra.co.il/software/1113127/Zenivia> |
| en-IN | <https://www.capterra.in/software/1113127/Zenivia> |
| en-NZ | <https://www.capterra.co.nz/software/1113127/Zenivia> |
| en-SG | <https://www.capterra.com.sg/software/1113127/Zenivia> |
| en-ZA | <https://www.capterra.co.za/software/1113127/Zenivia> |

-----

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