---
description: Learn more about Scanbiz price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Scanbiz Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/34395/conversation-intelligence/software) > [Scanbiz](/software/1113035/Scanbiz)

# Scanbiz

Canonical: https://www.capterra.com.au/software/1113035/Scanbiz

> Scanbiz is an artificial intelligence platform that automatically detects customer alerts from calls and emails for small businesses.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Scanbiz?

ScanBiz is built for small and mid-sized businesses (2–50 employees) that handle a steady flow of customer conversations — calls, emails and meetings — without a dedicated analytics team: business own

## About the vendor

- **Company**: Audioliz

## Commercial Context

- **Starting Price**: EUR 30.00
- **Pricing model**: Per User
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- Call Tracking
- Employee Coaching Tools
- Intent Recognition
- Keyword Filtering
- Trend Analysis

## Integrations (3 total)

- 3CX
- Microsoft Teams
- Yeastar Linkus UC

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Conversation Intelligence](https://www.capterra.com.au/directory/34395/conversation-intelligence/software)

## Alternatives

1. [CallRail](https://www.capterra.com.au/software/141829/callrail) — 4.5/5 (173 reviews)
2. [Ringover](https://www.capterra.com.au/software/169627/ringover) — 4.7/5 (885 reviews)
3. [Fathom](https://www.capterra.com.au/software/1037530/fathom) — 5.0/5 (809 reviews)
4. [Fireflies](https://www.capterra.com.au/software/197037/fireflies) — 4.9/5 (735 reviews)
5. [Talkdesk](https://www.capterra.com.au/software/132852/talkdesk) — 4.5/5 (733 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1113035/Scanbiz)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10057534/Scanbiz/> |
| en-AE | <https://www.capterra.ae/software/1113035/Scanbiz> |
| en-AU | <https://www.capterra.com.au/software/1113035/Scanbiz> |
| en-CA | <https://www.capterra.ca/software/1113035/Scanbiz> |
| en-GB | <https://www.capterra.co.uk/software/1113035/Scanbiz> |
| en-IE | <https://www.capterra.ie/software/1113035/Scanbiz> |
| en-IL | <https://www.capterra.co.il/software/1113035/Scanbiz> |
| en-IN | <https://www.capterra.in/software/1113035/Scanbiz> |
| en-NZ | <https://www.capterra.co.nz/software/1113035/Scanbiz> |
| en-SG | <https://www.capterra.com.sg/software/1113035/Scanbiz> |
| en-ZA | <https://www.capterra.co.za/software/1113035/Scanbiz> |

-----

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