---
description: Learn more about Arbyn price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Arbyn Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Arbyn](/software/1111298/Arbyn)

# Arbyn

Canonical: https://www.capterra.com.au/software/1111298/Arbyn

> Arbyn automates email and chat support for Shopify stores using AI, requiring human approval for refunds and order changes.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Arbyn?

Shopify store owners and e-commerce teams (founders, marketing managers, and growth leads) who want to turn customer conversations into higher average order value. Especially useful for DTC brands and

## About the vendor

- **Company**: Arbyn

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Arbyn uses a flat-rate tier system based on conversation volume rather than per-ticket or per-seat fees. All tiers includes all features. Plans are gated based on the number of monthly tickets you receive
- **Target Audience**: Self Employed, 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Autonomous Task Execution
- Autoresponders
- Chat/Messaging
- Customisable Branding
- Dashboard
- Geotargeting
- Natural Language Processing
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History

## Integrations (16 total)

- Facebook Apps and Tabs
- Facebook Business Suite
- Gmail
- Google Maps
- Google Sheets
- Google Tag Manager 360
- Google Translate
- Instagram
- Shopify
- Shopify Collabs
- Shopify Multi Carrier Shipping Label
- Shopify POS
- Shopify Plus
- Shopify Product Options App
- ShopifyConnector

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [AI Agents for Customer Support](https://www.capterra.com.au/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3494 reviews)
2. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4094 reviews)
3. [Text](https://www.capterra.com.au/software/1078275/Text) — 4.7/5 (32 reviews)
4. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1789 reviews)
5. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24229 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1111298/Arbyn)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10055794/Arbyn/> |
| en-AE | <https://www.capterra.ae/software/1111298/Arbyn> |
| en-AU | <https://www.capterra.com.au/software/1111298/Arbyn> |
| en-CA | <https://www.capterra.ca/software/1111298/Arbyn> |
| en-GB | <https://www.capterra.co.uk/software/1111298/Arbyn> |
| en-IE | <https://www.capterra.ie/software/1111298/Arbyn> |
| en-IL | <https://www.capterra.co.il/software/1111298/Arbyn> |
| en-IN | <https://www.capterra.in/software/1111298/Arbyn> |
| en-NZ | <https://www.capterra.co.nz/software/1111298/Arbyn> |
| en-SG | <https://www.capterra.com.sg/software/1111298/Arbyn> |
| en-ZA | <https://www.capterra.co.za/software/1111298/Arbyn> |

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