---
description: Learn more about RetainSure price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RetainSure Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/30961/customer-success/software) > [RetainSure](/software/1111212/RetainSure)

# RetainSure

Canonical: https://www.capterra.com.au/software/1111212/RetainSure

> RetainSure is AI-powered software for B2B SaaS teams to predict churn, automate QBRs, and identify upsell opportunities.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses RetainSure?

B2B SaaS companies with senior Customer Success leadership, VPs, Heads, or CCOs of Customer Success, looking to cut manual CS work and catch churn earlier.

## About the vendor

- **Company**: RetainSure

## Commercial Context

- **Starting Price**: USD 35,000.00
- **Pricing model**: Usage Based
- **Target Audience**: 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, Germany, India, United Kingdom, United States

## Features

- Account Alerts
- Account Management
- Activity Tracking
- Customer Engagement
- Health Score
- Onboarding
- Revenue Management
- Usage Tracking/Analytics

## Integrations (10 total)

- Agentforce
- Amplitude
- Chargebee
- Freshdesk
- HubSpot Marketing Hub
- HubSpot Sales Hub
- Slack
- Sumo Logic
- Twilio
- Zoho Books

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Customer Success Software](https://www.capterra.com.au/directory/30961/customer-success/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4090 reviews)
2. [HubSpot Service Hub](https://www.capterra.com.au/software/182476/hubspot-service-hub) — 4.4/5 (191 reviews)
3. [Salesforce Starter](https://www.capterra.com.au/software/132665/Salesforce-Starter) — 4.4/5 (225 reviews)
4. [Helpfruit](https://www.capterra.com.au/software/209117/Helpfruit) — 4.6/5 (11 reviews)
5. [Microcasting](https://www.capterra.com.au/software/1045979/microcasting) — 4.8/5 (4 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1111212/RetainSure)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10055715/RetainSure/> |
| en-AE | <https://www.capterra.ae/software/1111212/RetainSure> |
| en-AU | <https://www.capterra.com.au/software/1111212/RetainSure> |
| en-CA | <https://www.capterra.ca/software/1111212/RetainSure> |
| en-GB | <https://www.capterra.co.uk/software/1111212/RetainSure> |
| en-IE | <https://www.capterra.ie/software/1111212/RetainSure> |
| en-IL | <https://www.capterra.co.il/software/1111212/RetainSure> |
| en-IN | <https://www.capterra.in/software/1111212/RetainSure> |
| en-NZ | <https://www.capterra.co.nz/software/1111212/RetainSure> |
| en-SG | <https://www.capterra.com.sg/software/1111212/RetainSure> |
| en-ZA | <https://www.capterra.co.za/software/1111212/RetainSure> |

-----

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