---
description: Learn more about Call-recording.com price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Call-recording.com Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [Call-recording.com](/software/1110031/Call-recording-com)

# Call-recording.com

Canonical: https://www.capterra.com.au/software/1110031/Call-recording-com

> Call-recording.com is software for Cisco teams to record, search, and audit calls in CUCM, UCCX, and Webex environments.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Call-recording.com?

Cisco CUCM, UCCX, CUBE and Cisco WebEx customers needing archival solutions for call recording and compliance and message history and compliance.

## About the vendor

- **Company**: Call-recording.com

## Commercial Context

- **Starting Price**: USD 4.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- Call Monitoring
- Call Transcription
- Recording

## Support Options

- Email/Help Desk
- 24/7 (Live rep)

## Category

- [Call Recording Software](https://www.capterra.com.au/directory/30533/call-recording/software)

## Alternatives

1. [RECITE](https://www.capterra.com.au/software/153219/recite) — 5.0/5 (4 reviews)
2. [CTM](https://www.capterra.com.au/software/152004/call-tracking-software) — 4.7/5 (159 reviews)
3. [JustCall](https://www.capterra.com.au/software/157853/justcall) — 4.1/5 (225 reviews)
4. [CallRail](https://www.capterra.com.au/software/141829/callrail) — 4.5/5 (173 reviews)
5. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4090 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1110031/Call-recording-com)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10054573/Call-recording-com/> |
| en-AE | <https://www.capterra.ae/software/1110031/Call-recording-com> |
| en-AU | <https://www.capterra.com.au/software/1110031/Call-recording-com> |
| en-CA | <https://www.capterra.ca/software/1110031/Call-recording-com> |
| en-GB | <https://www.capterra.co.uk/software/1110031/Call-recording-com> |
| en-IE | <https://www.capterra.ie/software/1110031/Call-recording-com> |
| en-IL | <https://www.capterra.co.il/software/1110031/Call-recording-com> |
| en-IN | <https://www.capterra.in/software/1110031/Call-recording-com> |
| en-NZ | <https://www.capterra.co.nz/software/1110031/Call-recording-com> |
| en-SG | <https://www.capterra.com.sg/software/1110031/Call-recording-com> |
| en-ZA | <https://www.capterra.co.za/software/1110031/Call-recording-com> |

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